Overall Satisfaction with Workmate
It was always a problem for us to make the payroll of the employees because we could not have good control of the attendance and absences of the employees. With Workmate it became much easier to have control over the times and days worked, and we could avoid calculation errors.
- The employee time tracking function has allowed us to minimize and even avoid payroll errors.
- We also find the tracking of vacations and absences great, so we can easily find replacements for those jobs.
- Payroll management is very good, it helped us to keep control of finances and to have everything in order with the administrative department.
- We are having problems with printing checks, we are verifying if it is a system problem or a problem with the company's internal computers.
- The software was a little confusing at first, we had a hard time adapting to it.
- Their customer service is not very attentive, we tried to call several times and they never gave us an answer.
- Excellent time management feature, monitoring employee hours is much easier to track.
- Payroll tool is seamless, hassle free and very easy to use.
- Absence and attendance tracking management is very good. No glitches or errors.
- The learning curve is a bit slow at the beginning and we needed some time and several weeks to adapt to the system.
- We have also had to use external technical support because we have had no response from Workmate technical support.
- It has made it easier for us in the HR department, which means faster work in less time.
Do you think Workmate delivers good value for the price?
Are you happy with Workmate's feature set?
Did Workmate live up to sales and marketing promises?
Did implementation of Workmate go as expected?
Would you buy Workmate again?
Workmate has helped us a lot in the failures we had in the payroll, which was one of the biggest problems we had in the department and of which there had already been complaints from employees. But since we have this software in the office, employees are already satisfied with their payments and we in the department are happy to use it.