Likelihood to Recommend
QuickBooks is a great way to manage your business finances and payroll. Even though there a things that are not perfect the software or product is the best I've experienced for small businesses. I highly recommend QuickBooks Online Advanced. It allows small businesses to manage inventory and utilizing the POS system works for many businesses. I don't have a need for the POS but I have heard good things about it.
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If you are one person or managing 10, TermSync allows you to track what you and your team is working on. When to follow up with customers so that no one is missed. It allows you to see if each teammate is pulling their weight and getting done what needs to be done or if more help is needed. The Executive Metrics reports give you all the information for month end reporting and also shows you the weaknesses so you can motivate your team to excel in those areas.
Read full review Pros QuickBooks Online Advanced has all that is already in Plus, with the popular ability to track by classes. It has a lot of exclusive features. First to mention reporting. QuickBooks Online Advanced performes batch invoice import. QuickBooks Online Advanced allows custom permissions for individuals. A dedicated account team, features for advanced business analytics, accounting employee expenses, other workflow automations and more. Read full review The dashboard makes it easy to organize my daily work and to track customer contacts. TermSync makes it easy for our customers to communicate with us at a time the best works with their schedule. I love the credit reference reports. This saves us all the time of printing, completing and faxing credit reference reports. Read full review Cons Extremely slow data entry rates for all forms: invoices, sales receipts, POs, bills, bill payments, checks, and deposits. If you are heavy into data entry like this, QB desktop will run circles around QB online. Need to refresh browser tabs containing reports, transactions, and reconciliations because they do not automatically update after entering or changing a transaction. This requires you to monitor the app to be sure the information it is giving you is accurate or at least makes sense after you make entries or adjustments. Inadequate tablet/phone app -- very limited functions, especially for a business owner. A quasi-desktop/cloud interface app for QB Online that in the past caused blue screen errors for me, requiring uninstallation. Quality of support varies SIGNIFICANTLY depending on time of year, current onshore or offshore strategy of Intuit, and organization of support delivery. Extremely weak support and willingness to stand by their merchant services, in one case causing a month-long delay to receive payment on a check from a regular customer who banked at the same bank as me. And the CEO's office could not resolve either. Loyalty to customers and advisor networks has consistently decreased. Costs continue to rise, well before our recent inflationary period, roughly doubling in about 5 to 6 years. Will sell your employees' salaries to credit monitoring services without your actively taking steps to prevent. "Anonymizes" your business' performance data to share with other business owners, including your competitors. It is unclear how much is shared and to what depth. You cannot opt out. If you don't know what you are doing, or if your bookkeeper doesn't, you can create one helluva mess. Introductory offers for product set-up and advice (from Intuit directly) are weak. For implementing QBO you really need training from someone who can work directly with you on your books. This is increasingly true as you move up the ladder of product complexity/function. Software look, feel, and feature changes that happen with no real notice of what is coming and its impact on your work flow. Read full review Reporting. It is hard for TermSync to create a report for every business type out there so you may need to have some things customized, but they are always willing to assist. The requirements needed to accept payments online requires some information that larger companies may not want to give out. Read full review Likelihood to Renew
QuickBooks Online Advanced is not like any other accounting software. With how great the software is now, I would definitely renew QuickBooks Online Advanced
Read full review Usability
QuickBooks Online Advanced is great and effective. I use it for almost three months and it definitely does their job
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The online training was easy to follow and understand. The online training gave us the specific instructions to follow
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I dont have any
Read full review Alternatives Considered
QuickBooks Desktop provides slightly more features and functionality, at the cost of disk space and the lack of cloud access. We chose the Online version of this software as the accounting and finance staff travel frequently and may access information remotely. QuickBooks provides significantly less features and functionality than Oracle NetSuite, but it comes at a fraction of the cost. As a smaller startup, NetSuite is not affordable for us at this time.
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When researching for this type of product, I did reach out to other vendors. I worked closely with Billtrust in the past and they were lacking in this area when I was ready to make my move. It is my understanding that they have something very robust in the works but I can't say where that will fall on the cost spectrum. By comparison, other companies, like Get Paid had priced themselves right out of our market. TermSync gave us the tools we needed at a price we could afford in the least amount of time and very little assistance from our IT Group, which was a big relief.
Read full review Return on Investment I know where are bank accounts stand all in one place. I know who has paid me, who has yet to pay me, and the amount of invoices outstanding and how much I can expect to earn in a month. Quickbooks keeps me organized in every aspect of the business. Read full review Our over 60 day list has been reduced by more than 100 accounts. Our DSO is consistently trending lower. All of the customer notes are stored in one place saving time for everyone. Read full review ScreenShots