Quixy vs. ServiceNow App Engine

Quixy BPM for managing business processes distinguishes itself through its user-friendly interface and the absence of any coding requirements. This makes it an ideal solution for companies looking to streamline their operations. Quixy BPM is suitable for businesses of all sizes and represents a cost-effective way to save time and effort.

When the solution involved complex workflows and integration with many 3rd party applications, we felt the Now app engine was less appropriate as it could not handle different integrations simultaneously for incident resolution and complaints management. This was well suited and managed by people who don't know basic coding.

Incentivized

• Forms Automation: Quixy helps us in developing forms within minutes and hours with simple drag and drop.
• Report Builder: The report builder tool allows you to generate customized reports based on the data collected available in various data sources.
• Integration: Integration with external systems through API's.

• Perfect tools for easy task management.
• Coordination platform.
• Effective project documentation.

Incentivized

• Better UI/UX will take the platform to next level.
• Application Library: Having base versions of frequently used applications in the app library helps the users to build applications quickly.
• Having more online help content will help the users to resolve the issues on their own.

• Improve the UI of the environment
• The left panel in service now is clumsy that can be improved.
• Connect service now with callers email for any notification related to any incident raised.

Incentivized

There are limited use cases where we are just using the service now app engine as of now

Incentivized

Quixy has allowed us to focus on more important tasks, as the platform takes care of labor-intensive administrative work. The automation of various processes has been invaluable, as it has saved us a considerable amount of time and resources. Overall, Quixy has transformed our administrative work and has enabled us to allocate more resources to critical tasks, leading to better outcomes for our organization.

overall it's a good software, but I think it could be updated to give it an edge over other platforms

Incentivized

Almost 100% available on time

Incentivized

They tried their best to resolve our queries every time we contacted them about any technical support

Incentivized

App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.

Incentivized

While Excel is a powerful tool for organizing data and creating basic inventory spreadsheets, it lacks the automation and integration capabilities that Quixy provides. Also, we can integrate with other business systems, such as accounting and order fulfillment systems. So, we can actually have centralized system connected across several departments for automation.

ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order with limited keywords and very easy to customize. The best part is we can simply reply on mails using ServiceNow App Engine and keep a proper log of the tickets.

Incentivized

It is scalable but not reliable

Incentivized

• Faster Digitalization (time is money)
• Step by Step and independent transition for every department
• Automation of 70% of our manual process till date and counting

• Effective and profitable multiple project management platform.
• The tracking of project activities and contract management the tool is amazing.
• Effective solution of files sharing and easy project comment sharing software.
• Intuitive collaboration solution.

Incentivized