RackFoundry Total Security Management (discontinued) vs. Splunk Cloud Platform

RackFoundry Total Security Management (TSM) is suited for most companies that have the same challenge as my team had. If you are looking to purchase one security tool and spend most of your allocated budget then I would not recommend this for you. However, if you are looking for something close to a single pane of glass, (granted there is no such thing) this solution does come close as they have the main components built in such as their FW/IPS/IDS/SIEM. Before selecting RackFoundry we had two options which were: 1) Upgrade our current solution and spend an overbearing amount 2) Search for new vendors and maybe procure 1-3 devices and then manually integrate them. Because this was a unified console and integration between devices was simple, we were able to obtain 4-6 security functions and we even had some sense of security visibility via the SIEM. It's not as powerful as Splunk or LogRhythm, but it definitely does the job

Splunk is excellent when all your data is in one location. Its ability to correlate all that data is intuitive (once the hurdle of learning the query language is overcome). It is also easy to standardize the presentation of information to the company. When data is siloed/standalone, other systems can be cheaper and faster to implement.

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• Making promises about a service and product.
• Advertising a good price and offering great services.
• Supposedly offer 24/7 365 level 1 threat triaging.

• This SIEM consolidates multiple data points and offers several features and benefits, creating custom dashboards and managing alert workflows.
• Splunk Cloud provides a simple way to have a central monitoring and security solution. Though it does not have a huge learning curve, you should spend some time learning the basics.
• Splunk Cloud enables me to create and schedule statistical reports on network use for Management.

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• It has been my first year with Rack Foundry and at this point I have to say everything has been smooth, from implementation to support.

• The SPL programming language that the queries are built in is not very intuitive.
• There should be a better repository of pre-built queries for what I would think of as common Active Directory usage monitoring.
• I would like to see more free training/familiarization information made available.

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Ease of use and have all the features we need

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Splunk AI Assistant for SPL is good tool, as I said, it is really useful for educational purpose, taking in its hands small and simple tasks (ex:small query dashboard,...), but it's not a ten because the contextual memory for complex issues/dashboarding/reports etc can be limited, and can sometime suggets none optimized query which are not always checked by teammates and can cause issue on the long term.

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Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.

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Well I have experience with the big names: SecureWorks, IBM and Splunk. Individually their logging tools are much better than RackFoundry's Total Security Management. This is great for large corporations and urban cities, however not so great for municipalities, mid size businesses and companies who fluctuate between 1-7 members on their IT staff. Why? Because it takes too much of their resources and integration with other products gets a little rough as you will need to configure your preferences to theirs. When a company has stability it is great to have a name brand product, however renewals and upgrade costs can be taxing to an organization.

Vs elastic: - SPL's statistical functions superior to KQL for complex correlations - Better enterprise support, less operational overhead - Splunk Cloud Platform's detection engineering more mature vs Sentinel: - SPL more powerful than KQL for custom analytics - Better cross-platform visibility (non-Azure environments) vs Datadog - SPL enables deeper forensic Investigations - Superior compliance/audit capabilities

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• Overall the product has had a negative impact. Not necessarily on our environment but in the amount of time it has taken to deploy.

• End-end visibility across your departmental silos
• Strengthen the overall global monitoring posture
• Move from Reactive to Proactive Monitoring
• Highly secure environment at your finger-tips
• Takes you away from managing infrastructure/administration, allows saving time & money. Reduce the overall TCO (Total Cost of Ownership)

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info