Radware Bot Manager vs. SEON. Fraud Fighters

All new upgraded non-human bot detection feature is widely used across all the platforms open for customers and it is a great success. It provides zero access to malicious bots.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

One of the ways SEON works is by preventing payment fraud and bonus abuse. SEON can verify users in real-time by analyzing digital footprints, device data, and behavioral patterns to identify high-risk transactions. It also detects chargeback. In my daily work task, I come across players who are unable to purchase due to these Chargeback errors and with SEON working on clean and on time, the issue is addressed in a timely manner and can be escalated. It stops the player from making additional purchase which could put our company at a disadvantage, in case player continues to file Chargeback, so we have control over the purchases and can have the issue rectified early and effectively.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• ShieldSquare provides an easy to implement way of identifying website users that could be bots.
• By rating the potential of the user of being a bot, we are able to handle that user in the proper way.
• False positives are extremely rare with ShieldSquare. Plus, their support staff is also available to analyze traffic to specific content, and they can customize their algorithms when necessary to optimize the performance of their solution to suit our needs.

• Identifies chargeback issues
• Display all relevant info on front page
• Automatic block on accounts that may give a high red flag

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It would be nice to allow for more granularity when selecting which bots I'd like to allow through. I contacted support and asked about this and they said this was in the works.
• If you select to show captchas instead of blocking, I feel their captcha screen could use some improvement on the UI/UX to make it more intuitive for users to know what to do. I contacted support and made them aware of this.
• Would be nice to see captchas information in the statistics (i.e. how many captchas were presented, from what IP addresses, how many were filled out correctly),

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I wish that SEON. Fraud Fighters had a live tracking map of orders.
• Maybe IP check could be more precise with mobile IPs.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

very disappointed that they more than doubled their pricing within just 5 weeks, especially after being a loyal customer for 4 years. In my opinion, the new pricing is unreasonable for startups, and they refused to adjust it by even a dollar.

Their support is great, but it would be a lot better if they would have agents always ready to help.

When I compared these two products, Distil Networks only offered a solution where their bot detection sits in between your website and the visitors, similar to how Cloudflare works. I didn't want this so I decided to go for ShieldSquare that uses connectors. I want my visitors to hit the website directly, not have something sit in between.

SEON: Offers real-time fraud detection with advanced digital footprinting, device fingerprinting, and behavioral analytics. Analyzes data from multiple sources (email, phone, IP address, social media) to build detailed user profiles. Customizable risk scoring and rule-setting allow businesses to tailor fraud prevention to their specific needs. ACOMS Risk Assessment: Typically focuses on risk assessment in financial transactions, often with more rigid and pre-configured parameters. May not provide the same level of granular control or real-time insights for businesses outside traditional finance. Advantage: SEON’s broader and more flexible features make it a better fit for industries beyond traditional finance, such as e-commerce, gaming, and subscription services.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Network Bandwidth efficiency

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It helps positively by finding early chargebacks
• It helps positively by help stopping fraud with high fraud scores implemented
• It helps positively by stopping excessive purchases that can lead to high exposure and possible chargeback

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info