Likelihood to Recommend It has been brilliant for us in terms of understanding the behaviour affecting our endpoints and assets. We have full visibility of our alerts, which menas we can act on them immediately. We use a single pain of glass with dashboards that can be easily drilled down into to get further information. It has laso helped us eo create bespoke reports for senios Managmeent, while at the same time supports other teams like Network Mnagement and Operations.
Read full review With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
Read full review Pros Rapid7 InsightIDR does a very good job at keeping virus definitions up to date so that our threat intelligence is very up to date when knowing what to protect against. It helps us by scanning all of our infrastructure components and highlights where improvements need to be made in security so we can be proactive with our security initiatives. It has automated response mechanisms to triage and resolve any potentials risks allowing us to save time in the long run. Read full review Hybrid deployment, can be on-prem or cloud specific, we are using cloud based Central Control Manager capabilities to have control about what happens in the environment No need to have internal infrastructure to host further than your workstations or terminals No need to have dedicated team for security or endpoint protection Maintenance and updates are available just as released, no need to take actions on that side Great capabilities as a connected threat defense platform Endpoint protection features and quality for SMBs Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage Read full review Cons Sometimes Rapid7 InsightIDR will be too locked down and without knowing will block applications and processes needed for day to day operation. System scans with Rapid7 InsightIDR can be very bandwidth-heavy on the network and system resources. From a recent incident, we have seen more and more false positives from Rapid7 InsightIDR on areas that we know are secure. Read full review Price increases regularly. When you actually want to uninstall the agent, sometimes it will refuse to do so. Luckily TM has a special uninstall tool if needed. Can take awhile to dial in the thresholds against false positives. Read full review Usability Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
Read full review Support Rating The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
Read full review Alternatives Considered The biggest advantage it has the lightweight agent and smooth and less traffic chaos in network during log collection. Cloud Security always require extra efforts but InsightIDR reduce that burden as it has highly anticipated agents to which knows what they need to do when they captured malicious traffic.log collection and threat intelligence is major part in and xdr and here it stand out along others in the market, I started my career as qualys administration but I like InsightIDR much now.
Read full review Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
Read full review Return on Investment Rapid7 InsightIDR has allowed us to be proactive in securing our systems as the vulnerability scans give us a lens at what we need to fortify when it comes to security. In recent incidents its allowed us to save time and money as it mostly detects issues accurately and we are able to bring systems back quickly without too much downtime for the business. With recent updates, we are confident that Rapid7 InsightIDR is a good solution for the long run as they are always making adjustments to their platform and improving it with every release. Read full review It has stopped several malicious items from getting into our system. It's also saved money over our previous Anti-Virus solution (Kaspersky) Ease of Setup/Use Read full review ScreenShots