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Recruitee by Tellent vs. Salesforce Agentforce Field Service

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Recruitee by Tellent

    Score6.4 out of 10
    Small Businesses (1-50 employees)
    Recruitee, headquartered in Amsterdam, offers their eponymous collaborative hiring platform. A cloud-based ATS and recruitment management system supporting branded job posting, candidate sourcing and tracking, and recruitment analytics. It is presented as suitable for companies of all sizes, and boasts users such as Taco Bell, Red Bull, Toyota, and Staples.

    $109

    per month

    Agentforce Field Service

    Score8.8 out of 10
    N/AField Service (formerly known as Field Service Lightning) is a customizable, mobile-friendly field service hub in Salesforce. It provides tools to manage work orders, scheduling, and a mobile workforce.

    $600

    per year per user

    Pricing
    Recruitee by TellentAgentforce Field Service
    Editions & Modules
    Launch
    $91
    per month (10 job slots)
    Scale
    $333
    per month (10 job slots)
    Lead
    Custom pricing
    Contractor
    $50
    per month (billed annually) per user
    Contractor Plus
    $75
    per month (billed annually) per user
    Dispatcher
    $165
    per month (billed annually) per user
    Technician
    $165
    per month (billed annually) per user
    Field Service Plus
    $220
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    Recruitee by TellentAgentforce Field Service
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details16% discount available for annual pricing.—
    More Pricing Information
    Community Pulse
    Recruitee by TellentAgentforce Field Service
    Considered Both Products
    Tellent (Recruitee, Javelo, kiwiHR)
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    88%
    Implementation went as expected
    7 Answers
    Features
    Recruitee by TellentAgentforce Field Service
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Recruitee by Tellent and Salesforce Agentforce Field Service
    Feature
    Recruitee by Tellent
    9.0
    7 Ratings
    13% above category average
    Salesforce Agentforce Field Service
    -
    Ratings
    Job Requisition Management10.06 Ratings00 Ratings
    Company Website Posting7.07 Ratings00 Ratings
    Publish to Social Media7.06 Ratings00 Ratings
    Job Search Site Posting10.06 Ratings00 Ratings
    Customized Application Form10.06 Ratings00 Ratings
    Resume Management7.07 Ratings00 Ratings
    Duplicate Candidate Prevention10.07 Ratings00 Ratings
    Candidate Search10.07 Ratings00 Ratings
    Applicant Tracking10.07 Ratings00 Ratings
    Collaboration10.07 Ratings00 Ratings
    Task Creation and Delegation8.07 Ratings00 Ratings
    Email Templates9.07 Ratings00 Ratings
    User Permissions10.07 Ratings00 Ratings
    Notifications and Alerts10.07 Ratings00 Ratings
    Reporting7.07 Ratings00 Ratings
    Best Alternatives
    Recruitee by TellentAgentforce Field Service
    Small Businesses
    Crelate
    Score9.1 out of 10
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    No answers on this topic
    Enterprises
    JobDiva
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Recruitee by TellentAgentforce Field Service
    Likelihood to Recommend
    8.0
    (7 ratings)
    9.9
    (15 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.5
    (2 ratings)
    Usability
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (2 ratings)
    8.6
    (9 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Recruitee by TellentAgentforce Field Service
    Likelihood to Recommend
    Tellent (Recruitee, Javelo, kiwiHR)
    Best for having various hiring processes at once with multiple interviewers who will be conducting interviews and assessments, who can adapt quickly and not need an over complicated training process to do hiring. Not ideal for companies with inflexible processes who want everything constantly uniformed without any changes in needs
    Incentivized
    Read full review
    Salesforce
    We've demoed quite a few models, different companies. I know Salesforce has huge backing, but even so they're open to customization and solutions. Some of the competition, keep in mind for my industry, there's not a lot of options out there. We're not your typical Salesforce target market. I mean we're not really selling a lot. I mean, quite honestly, I don't even have a sales department because can't do all of the work that my current customers need me to do. So I don't need to go drum up new business. I just needed it for more of tracking and a work management solution. And in the construction, specifically utility construction, industry, there's not a lot of options, but it definitely was the best option for us.
    Incentivized
    Read full review
    Pros
    Tellent (Recruitee, Javelo, kiwiHR)
    • Keeping track of candidates, each candidate has their profile which helps to keep track of their information.
    • Social media, we can share the jobs at any social media platform.
    • Integrations are awesome! I have partnered with other systems that have helped in my recruiting.
    Read full review
    Salesforce
    • Real Time Communication with back-office team When our nurses need anything by using mobile app they can reach out to our back office team to resolve their issues
    • Utilization of resources We can see the all the appointments view with the assigned representative in a single page so We can assign more appointments if any resources has any free slot it is just a drag and drop
    • It helps us to automate the process like delay or reach notification we can also route the appointments based on representative skill set, location and urgency of task
    Incentivized
    Read full review
    Cons
    Tellent (Recruitee, Javelo, kiwiHR)
    • One thing that could absolutely change the way of using recruitee should be changing the candidate layout accordingly to the job offer.
    • The tracking of the time the candidate spends in the stage he is on.
    • Better tracking record of when the candidate entered the job offer.
    Incentivized
    Read full review
    Salesforce
    • Our biggest complaint is the optimizer removes jobs from the schedule at times and they are hard to track down and if missed we may not have a tech show up at all for the customer.
    • Reporting off of Service Appointment history is challenging
    • Without having a developer adjust your views the amount of available fields can be overwhelming.
    Incentivized
    Read full review
    Likelihood to Renew
    Tellent (Recruitee, Javelo, kiwiHR)
    100% I will continue to use this amazing system! It has helped us a lot!! It has it all, I have used other systems and I haven't been able to get all the features I needed. This system was able to offer it all. I would renew the contract for sure.
    Read full review
    Salesforce
    As of right now there is not a alternative that seems to offer all of the functionality with a vision of what is needed in the future. It is my belief that ClickSoftware will remain a leader in Mobile Workforce Management for a long time.
    Read full review
    Usability
    Tellent (Recruitee, Javelo, kiwiHR)
    It's extremely easy to use and the different features don't require extensive research to understand. The scorecards and evaluations allow the user to be able to view aggregate scores from the whole hiring process and view the top rated candidates to be able to make offers and decisions. The templates are also very helpful
    Incentivized
    Read full review
    Salesforce
    Within a week a scheduler can confidently navigate the program and from there they learn more niche tools but from the beginning they can hit the ground running. With different user views available the developers can narrow down what is needed based on your job role which has been invaluable.
    Incentivized
    Read full review
    Support Rating
    Tellent (Recruitee, Javelo, kiwiHR)
    Recruitee has been able to provide excellent customer service! Their support team they go way beyond for their customers. I'm the type of person who asks a lot of questions. They have been able to keep it up with me.
    Read full review
    Salesforce
    Having a program that gives sales leaders a real time view was game changing. Time was always an issue because there wasn't always a sales leader available for closing sales. This has allowed for any sales leader to jump in and help make the sale without the need to do a warm transfer.
    Incentivized
    Read full review
    Online Training
    Tellent (Recruitee, Javelo, kiwiHR)
    No answers on this topic
    Salesforce
    Overall the training was quite informative but did lack detail in some areas. It had all of the necessary content for an experience product user but didn't offer enough information for a new user to complete the training and then feel comfortable in real-world situations running or managing the software. I would recommend this course for anyone with at least 1 year of full-time exposure to the ClickSchedule product.
    Read full review
    Implementation Rating
    Tellent (Recruitee, Javelo, kiwiHR)
    Yes, during the implementation process, I do remember from the sales team to the onboarding team, they were able to help all the way through. They provide quick assistance and you don't feel lost in the process at all
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    Tellent (Recruitee, Javelo, kiwiHR)
    Recruitee is the most straightforward and easy to use recruitment platform I have ever managed. I have managed also taleo which was really complex and several company built platforms that always were either too slow or complex to manage. Recruitee works like a charm, is rarely down and shows that is constantly looking to evolve and be a better tool and ally for recruiters and companies
    Incentivized
    Read full review
    Salesforce
    I have added a few of the many Salesforce products we use. We also use HubSpot but they all have different functions so not really comparable as they are used for different things/ teams.
    Incentivized
    Read full review
    Return on Investment
    Tellent (Recruitee, Javelo, kiwiHR)
    • Recruitee is easy to use
    • Recruitee handles most of [the] business process
    • Requisition Management is missing which could be introduced to make it a powerful recruiting tool
    Incentivized
    Read full review
    Salesforce
    • ClickSoftware (ClickSchedule) has allowed for a technician work schedule to be fuller
    • ClickSoftware (ClickSchedule) has improved efficiency of the mobile work force when it is adhere to, and excessive rule violations are avoided.
    • ClickSoftware (ClickSchedule) has increased accountability of the mobile work force throughout the day.
    Read full review
    ScreenShots

    Recruitee by Tellent Screenshots

    Screenshot of Schedule interviews including multiple team membersScreenshot of Move candidates down the pipelineScreenshot of Hire on the go with the Recruitee mobile appScreenshot of Track your hiring analytics

    Agentforce Field Service Screenshots

    Product screenshotProduct screenshotProduct screenshot