TrustRadius: an HG Insights company

Red Hat JBoss Enterprise Application Platform vs. ServiceNow App Engine

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Red Hat JBoss EAP

    Score8.5 out of 10
    N/AN/AN/A

    ServiceNow App Engine

    Score8.1 out of 10
    N/AServiceNow App Engine is a low-code development environment for building workflow-oriented business applications on the ServiceNow AI Platform. It is used by citizen developers, application developers, and platform administrators to create request-management, case-management, operations, approval, and departmental applications that share ServiceNow’s data, security, automation, and user-experience framework.N/A
    Pricing
    Red Hat JBoss EAPServiceNow App Engine
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Red Hat JBoss EAPServiceNow App Engine
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Red Hat JBoss EAPServiceNow App Engine
    Considered Both Products
    Red Hat
    No answer on this topic
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Features
    Red Hat JBoss EAPServiceNow App Engine
    Application Servers
    Comparison of Application Servers features of Red Hat JBoss Enterprise Application Platform and ServiceNow App Engine
    Feature
    Red Hat JBoss Enterprise Application Platform
    6.8
    9 Ratings
    15% below category average
    ServiceNow App Engine
    -
    Ratings
    IDE support6.09 Ratings00 Ratings
    Security management7.09 Ratings00 Ratings
    Administration and management8.09 Ratings00 Ratings
    Application server performance8.09 Ratings00 Ratings
    Installation5.09 Ratings00 Ratings
    Open-source standards compliance7.09 Ratings00 Ratings
    Low-Code Development
    Comparison of Low-Code Development features of Red Hat JBoss Enterprise Application Platform and ServiceNow App Engine
    Feature
    Red Hat JBoss Enterprise Application Platform
    -
    Ratings
    ServiceNow App Engine
    8.1
    12 Ratings
    4% below category average
    Visual Modeling00 Ratings7.312 Ratings
    Drag-and-drop Interfaces00 Ratings8.411 Ratings
    Platform Security00 Ratings8.412 Ratings
    Platform User Management00 Ratings8.012 Ratings
    Reusability00 Ratings8.411 Ratings
    Platform Scalability00 Ratings8.312 Ratings
    Best Alternatives
    Red Hat JBoss EAPServiceNow App Engine
    Small Businesses
    NGINX
    Score9.1 out of 10
    Zoho Creator
    Score7.7 out of 10
    Medium-sized Companies
    Oracle WebLogic Server
    Score7.3 out of 10
    AppSheet
    Score8.2 out of 10
    Enterprises
    NGINX
    Score9.1 out of 10
    Oracle APEX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Red Hat JBoss EAPServiceNow App Engine
    Likelihood to Recommend
    8.1
    (8 ratings)
    8.5
    (13 ratings)
    Likelihood to Renew
    5.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (3 ratings)
    8.2
    (9 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    8.7
    (3 ratings)
    10.0
    (1 ratings)
    Support Rating
    5.2
    (2 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    8.5
    (3 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Red Hat JBoss EAPServiceNow App Engine
    Likelihood to Recommend
    Red Hat
    JBoss EAP is subscription based/open source platform. It's very reliable and great for deploying high transaction Java based enterprise applications. It integrates well with third party components like mod_cluster and supports popular Java EE web-based frameworks such as Spring, Angular JS, jQuery Mobile, and Google Web Toolkit.
    Incentivized
    Read full review
    ServiceNow
    I suggest that people in ServiceNow start by building apps in App Engine through learning plans on the ServiceNow Developer site. It is a very guided process, and it is fun to do. Newcomers in ServiceNow can learn a lot about configuring tables, fields, behavior of fields, roles, Flows, UX, and many more. App Engine tends to make development work simpler and faster to ship. However, it can be a difficult concept for people new to ServiceNow to understand scoped applications. So there should be a brief on the App Engine homepage that mentions what can be built and includes a link to learn more about scoped apps.
    Incentivized
    Read full review
    Pros
    Red Hat
    • MOD_CLUSTER integration. JBoss EAP integrates pretty well with mod_cluster. This is an intelligent load balancer especially useful in highly clustered environments.
    • Supports enterprise-grade features such as high availability clustering, distributed caching, messaging etc.
    • Supports deployment in on-premise, virtual and hybrid cloud environments.
    Incentivized
    Read full review
    ServiceNow
    • App Engine can be used by non-developers to create Applications on the go, without coding.
    • App Engine has all the important aspects of the application available for adding or editing within a single record. Hence, it is easier to modify.
    • App Engine has a delegated development option which can be granted to specific developers or groups to manage a specific area for Scoped App Development without giving admin rights.
    Incentivized
    Read full review
    Cons
    Red Hat
    • Difficult to replicate configuration outside of a container environment
    • Still requires quite a bit of knowledge of the CLI
    • Integration with deployment tools requires CLI knowledge
    Incentivized
    Read full review
    ServiceNow
    • The scoped app prefix should be shorter to allow appropriate application naming if it exceeds the character limit. Either the scoped app name limit shall be increased, or the limit on scoped app prefixes shall be increased to allow better naming for scoped apps.
    • It's challenging to make citizen development work at scale. Businesses want experienced pro code developers rather than citizen developers to work on this feature.
    Incentivized
    Read full review
    Likelihood to Renew
    Red Hat
    We are planning to migrate away from Jboss to Tomcat as Jboss has shown not interest in supporting OSGi which is heavily used at our shop
    Incentivized
    Read full review
    ServiceNow
    There are limited use cases where we are just using the service now app engine as of now
    Incentivized
    Read full review
    Usability
    Red Hat
    JBoss overall is easy to use. The installation and deployment of applications are quick. Documentations and support are also readily available.
    Incentivized
    Read full review
    ServiceNow
    Overall, very much usable for anything that happens in organisation. Able to track and discover each asset in the underlying infrastructure of the organisation and manage them. It is easy to understand the impact if any asset fails and hence risk mitigation becomes easier. It is a simple tool but with everything an organisation requires to go live with maximum customer impact and satisfaction
    Incentivized
    Read full review
    Reliability and Availability
    Red Hat
    No answers on this topic
    ServiceNow
    Almost 100% available on time
    Incentivized
    Read full review
    Performance
    Red Hat
    JBoss EAP is lightweight and doesn't really consumes much physical resources. It's high performing and suites well for high transaction Java enterprise applications. The out of box performance settings are not really great and you will have to configure the settings to suite your environment to leverage it's full benefits.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Support Rating
    Red Hat
    Fast response.
    Incentivized
    Read full review
    ServiceNow
    They tried their best to resolve our queries every time we contacted them about any technical support
    Incentivized
    Read full review
    Implementation Rating
    Red Hat
    No answers on this topic
    ServiceNow
    App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.
    Incentivized
    Read full review
    Alternatives Considered
    Red Hat
    We selected JBoss because of compatibility with EJB's. We currently are trying to reduce our footprint and will highly consider using Tomcat.
    Incentivized
    Read full review
    ServiceNow
    There were no options from the other products because ServiceNow App Engine is a large product with many different modules, growing each year, which allows you to recreate your business processes in a very short time, making the migration to ServiceNow very easy.
    Incentivized
    Read full review
    Scalability
    Red Hat
    No answers on this topic
    ServiceNow
    It is scalable but not reliable
    Incentivized
    Read full review
    Return on Investment
    Red Hat
    • Jboss EAP is easy to deploy and configure. This lead to lower cost and faster delivery.
    • Even though we have large number of machines running JBoss, we have only two Jboss Administrators. It doesn't requires too much administration and maintenance on daily basis and reduces number of administrators required for large implementations.
    Incentivized
    Read full review
    ServiceNow
    • We have managed to close the un applied cash item from 56% to 89% in a given five working days period by using ServiceNow App Engine
    • By automating and entire money laundering process, we have managed to provide the background check data as quickly as within a day, which was actually taking weeks Same reports when we were doing the things manually.
    Incentivized
    Read full review
    ScreenShots