RedHorse CRM vs. TeamWave

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RedHorse CRM
Score 8.0 out of 10
Small Businesses (1-50 employees)
RedHorse CRM is an all-in-one CRM for small businesses with end-to-end business management. This solution includes Quoting, Customer Service, Project Management, QuickBooks integration, Campaign Management, Constant Contact integration, Credit Card Processing. It is a completely configurable on-premise windows application that includes a mobile version for phone or web.
$9
Per Seat per Month
TeamWave
Score 6.8 out of 10
N/A
TeamWave offers a way to manage sales, projects, team, clients & marketing on a single platform. Work management software for small businesses, with features including: Sales pipeline management Contact & relationship management Project Management & Time Tracking Integration with Google Workspace, Mailchimp, Xero, Quickbooks & more ReportsN/A
Pricing
RedHorse CRMTeamWave
Editions & Modules
RedHorse CRM Core Edition
$9
Per Seat per Month
RedHorse Mobile
$10
Per Seat per Month
RedHorse CRM Essential Edition
$29
Per Seat per Month
RedHorse CRM Complete Edition
$44
Per Seat per Month
No answers on this topic
Offerings
Pricing Offerings
RedHorse CRMTeamWave
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$895 per 5 usersNo setup fee
Additional DetailsEach edition is available as a perpetual license.
More Pricing Information
Features
RedHorse CRMTeamWave
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
RedHorse CRM
9.1
1 Ratings
14% above category average
TeamWave
8.0
1 Ratings
1% above category average
Customer data management / contact management9.11 Ratings10.01 Ratings
Workflow management9.11 Ratings6.01 Ratings
Territory management9.11 Ratings00 Ratings
Opportunity management9.11 Ratings10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.11 Ratings6.01 Ratings
Contract management9.11 Ratings00 Ratings
Quote & order management9.11 Ratings00 Ratings
Interaction tracking9.11 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
RedHorse CRM
8.2
1 Ratings
6% above category average
TeamWave
-
Ratings
Case management9.11 Ratings00 Ratings
Call center management6.41 Ratings00 Ratings
Help desk management9.11 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
RedHorse CRM
8.6
1 Ratings
9% above category average
TeamWave
-
Ratings
Lead management8.21 Ratings00 Ratings
Email marketing9.11 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
RedHorse CRM
9.1
1 Ratings
16% above category average
TeamWave
8.0
1 Ratings
3% above category average
Task management9.11 Ratings10.01 Ratings
Billing and invoicing management9.11 Ratings8.01 Ratings
Reporting9.11 Ratings6.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
RedHorse CRM
7.3
1 Ratings
5% below category average
TeamWave
6.0
1 Ratings
25% below category average
Forecasting8.21 Ratings5.01 Ratings
Pipeline visualization4.51 Ratings9.01 Ratings
Customizable reports9.11 Ratings4.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
RedHorse CRM
8.6
1 Ratings
10% above category average
TeamWave
6.0
1 Ratings
26% below category average
Custom fields9.11 Ratings7.01 Ratings
Custom objects9.11 Ratings00 Ratings
Scripting environment9.11 Ratings00 Ratings
API for custom integration7.31 Ratings5.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
RedHorse CRM
6.4
1 Ratings
15% below category average
TeamWave
-
Ratings
Social data6.41 Ratings00 Ratings
Social engagement6.41 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
RedHorse CRM
6.8
1 Ratings
9% below category average
TeamWave
-
Ratings
Marketing automation9.11 Ratings00 Ratings
Compensation management4.51 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
RedHorse CRM
7.3
1 Ratings
3% below category average
TeamWave
3.0
1 Ratings
86% below category average
Mobile access7.31 Ratings3.01 Ratings
Security
Comparison of Security features of Product A and Product B
RedHorse CRM
9.1
1 Ratings
8% above category average
TeamWave
-
Ratings
Role-based user permissions9.11 Ratings00 Ratings
Best Alternatives
RedHorse CRMTeamWave
Small Businesses
FollowUp CRM
FollowUp CRM
Score 9.5 out of 10
FollowUp CRM
FollowUp CRM
Score 9.5 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.0 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.8 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.8 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RedHorse CRMTeamWave
Likelihood to Recommend
9.1
(1 ratings)
8.0
(1 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
RedHorse CRMTeamWave
Likelihood to Recommend
RedHorse Systems
RedHorse CRM is not well suited for organizations that need full web access. It is not currently a SaaS application but can be used with Amazon and similar hosted servers.
Read full review
TeamWave
Only if you are constrained on cost and you need a good user experience.
Read full review
Pros
RedHorse Systems
  • Customer information management - retain complete information about the client, their company, social media conversations, product ownership and so on.
  • Sales process drive and automation - integrates with Constant Contact to provide marketing support for your sales team.
  • Customer support (Ticketing) - complete time and technology management. Know how many issues are arising and the response time to solutions. Create knowledge base as issues are resolved.
  • Integration to QuickBooks - Connects directly to QuickBooks in a manner that is solid and easy to use while maintaining security. Your sales and support team sees just what they need to see.
Read full review
TeamWave
  • Unlimited users
  • CRM & Project management in one tool
  • Visual Cards
Read full review
Cons
RedHorse Systems
  • Really RedHorse is so full featured that it has few areas that need improvement. One feature that is not present but will be addressed in the future is true SaaS implementations.
Read full review
TeamWave
  • [I feel] Product management is tedious
  • Flexibility of Integration with TPA
  • Mobile App is not robust.
Read full review
Usability
RedHorse Systems
No answers on this topic
TeamWave
As the organization scale and capability increases and the cost is not a constraint.
Read full review
Support Rating
RedHorse Systems
No answers on this topic
TeamWave
Responsive and solution oriented.
Read full review
Alternatives Considered
RedHorse Systems
As a CRM systems provider for 25+ years we have worked with a number of CRM products but so far none have the complete feature set like RedHorse. Salesforce.com gets very expensive for clients very quickly even though it is a good product. MS Dynamics CRM is a reasonable system but is very complex and expensive to maintain and/or customize. RedHorse provides the best of both along with the ease of use and non-complex customization.
Read full review
TeamWave
TeamWave provides real value for its cost - but after using it for a while the need of real feature which other similar tools offer at higher price starts to become important. Unless you really need those advanced features, TeamWave fits the bill.
Read full review
Return on Investment
RedHorse Systems
  • RedHorse allows our team to focus on producing results for clients in a prompt and accurate manner.
  • Information is always available and the system is quick so our team and our clients appreciate the application.
  • Quoting a client is a breeze and the system is flexible.
Read full review
TeamWave
  • Easy to scale of operations, since unlimited users are allowed.
  • Database cost is not recurring
Read full review
ScreenShots

RedHorse CRM Screenshots

Screenshot of RedHorse can manage your calendar for you, including scheduling for multiple users and multiple contacts.Screenshot of View, add, edit, call, email, map. Manage all of your accounts and contacts. Search your contact list or use Favorites.

TeamWave Screenshots

Screenshot of