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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Redmine

    Score7.2 out of 10
    N/ARedmine is a project management web application written using the Ruby on Rails framework. It is cross-platform and cross-database, and free to download and use as an open source project available on the GNU 2.0 license.

    $0

    per month

    Rocketlane

    Score8.5 out of 10
    N/AAs per the information provided by the vendor, Rocketlane is a platform specifically designed to cater to onboarding, implementation, and professional services teams. The primary objective of this platform is to enhance collaboration with customers, optimize project delivery efficiency, and augment customer experience and accountability. Its target audience primarily includes industries such as CS (Customer Success) and Professional Services. It emphasizes its capability to expedite time-to…N/A
    Pricing
    RedmineRocketlane
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    RedmineRocketlane
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    RedmineRocketlane
    Considered Both Products
    Open Source
    No answer on this topic
    Rocketlane
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    RedmineRocketlane
    Project Management
    Comparison of Project Management features of Redmine and Rocketlane
    Feature
    Redmine
    8.2
    13 Ratings
    7% above category average
    Rocketlane
    -
    Ratings
    Task Management10.013 Ratings00 Ratings
    Resource Management7.012 Ratings00 Ratings
    Gantt Charts9.012 Ratings00 Ratings
    Scheduling7.011 Ratings00 Ratings
    Workflow Automation10.09 Ratings00 Ratings
    Team Collaboration10.012 Ratings00 Ratings
    Support for Agile Methodology6.910 Ratings00 Ratings
    Support for Waterfall Methodology8.010 Ratings00 Ratings
    Document Management10.011 Ratings00 Ratings
    Email integration8.010 Ratings00 Ratings
    Mobile Access5.59 Ratings00 Ratings
    Timesheet Tracking9.011 Ratings00 Ratings
    Change request and Case Management7.012 Ratings00 Ratings
    Budget and Expense Management7.011 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Redmine and Rocketlane
    Feature
    Redmine
    8.0
    8 Ratings
    4% above category average
    Rocketlane
    -
    Ratings
    Quotes/estimates7.33 Ratings00 Ratings
    Invoicing7.82 Ratings00 Ratings
    Project & financial reporting9.06 Ratings00 Ratings
    Integration with accounting software7.92 Ratings00 Ratings
    Best Alternatives
    RedmineRocketlane
    Small Businesses
    Any.do
    Score8 out of 10
    Autotask PSA
    Score7.7 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Workday Professional Services Automation
    Score8.2 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Planview AdaptiveWork
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RedmineRocketlane
    Likelihood to Recommend
    9.0
    (13 ratings)
    10.0
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    6.5
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    RedmineRocketlane
    Likelihood to Recommend
    Open Source
    Redmine is a perfect solution for businesses that are looking for a FREE and open source solution for project management. It is great for teams that are managing numerous tasks or projects at one time. Redmine is easy to set up and is fairly self-explanatory for anyone who is semi tech-savvy.
    Incentivized
    Read full review
    Rocketlane
    There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
    Incentivized
    Read full review
    Pros
    Open Source
    • Issue Tracker - Redmine allows in-depth issue tracking complete with workflows and customization.
    • Release Tracker - Redmine allows releases to be tracked by milestones, collecting relevant issues in each milestone.
    • Agile Management - With a few free or low-cost add-ons, Redmine becomes a great tool for Agile project management
    Incentivized
    Read full review
    Rocketlane
    • Saved Project Manager time by 80-85%
    • Ease of use, User Friendly interface
    • Reminders : Email notification on upcoming due task to task owner
    • Publishing of Periodic Project Status Report
    Incentivized
    Read full review
    Cons
    Open Source
    • The design and user-interface are a little outdated. It looks like a product that was designed ten years ago and doesn't have a polished look and feel like newer apps have.
    • It's not particularly designed to support agile-based project management methodologies such as Scrum.
    Incentivized
    Read full review
    Rocketlane
    • Project Opening time
    • Automated time tracked should be there
    • Every phase has a option to make a call and zoom so time tracked real time
    Incentivized
    Read full review
    Likelihood to Renew
    Open Source
    No answers on this topic
    Rocketlane
    It really helps to support us in supporting our customers.
    Incentivized
    Read full review
    Usability
    Open Source
    Redmine is a great product to have in an organization. It's extremely flexible, costs much less to maintain than other alternatives, and as a tool, it is relatively fast to get experienced with. The primary advantages of working with Redmine are: flexible platform, API, open-source and highly configurable, stability.
    Incentivized
    Read full review
    Rocketlane
    Because of the impact, it has created in terms of saving resources and time by helping them with project-related timelines.
    Incentivized
    Read full review
    Support Rating
    Open Source
    Redmine is free, easy to use and it's everything you could want in a free project management program. The fact that it has wiki integration and that it can track on such a granular level is amazing. Assigning tasks to other users, such as our development team, is fantastic and ensures we are always up-to-date on where we are what - on what projects.
    Incentivized
    Read full review
    Rocketlane
    No answers on this topic
    Alternatives Considered
    Open Source
    Jira is a great project management tool for software product life cycle management for an agile environment based on agile methodologies. Jira is an intuitive and modernized user interface design compared with Redmine but Redmine is a lightweight and affordable project management and task tracking solution with its essential features and functionalities.
    Incentivized
    Read full review
    Rocketlane
    For our specific needs, Rocketlane fits the bill perfectly. It had just the right amount of features without it being overly complicated to teach the client. The pricing also worked out well: just pay monthly licenses per user.
    Incentivized
    Read full review
    Return on Investment
    Open Source
    • Customers receive updates on all progress made for their issues -- this results in an informed customer who is being given transparency on all steps of our process.
    • Customers have responded well from being able to not have to track down emails and instead come to a central place for requests.
    Incentivized
    Read full review
    Rocketlane
    • Dislike can be that we are not able to add tasks when we are filling the timesheet directly and so then we have to go to that project and create task and then put up the time. If I want to fill past days timesheet then this cause double work.
    Incentivized
    Read full review
    ScreenShots

    Rocketlane Screenshots

    Screenshot of Project ListsScreenshot of Project PlanScreenshot of Status UpdateScreenshot of Customer ViewScreenshot of TemplateScreenshot of Documents