Redmine is a project management web application written using the Ruby on Rails framework. It is cross-platform and cross-database, and free to download and use as an open source project available on the GNU 2.0 license.
$0
per month
Rocketlane
Score 8.6 out of 10
N/A
As per the information provided by the vendor, Rocketlane is
a platform specifically designed to cater to onboarding, implementation, and
professional services teams. The primary objective of this platform is to
enhance collaboration with customers, optimize project delivery efficiency, and
augment customer experience and accountability. Its target audience primarily
includes industries such as CS (Customer Success) and Professional Services. It
emphasizes its capability to expedite time-to…
N/A
Pricing
Redmine
Rocketlane
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Redmine
Rocketlane
Free Trial
No
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Redmine
Rocketlane
Features
Redmine
Rocketlane
Project Management
Comparison of Project Management features of Product A and Product B
Redmine
8.2
13 Ratings
6% above category average
Rocketlane
8.4
7 Ratings
8% above category average
Task Management
10.013 Ratings
9.07 Ratings
Resource Management
7.012 Ratings
8.06 Ratings
Gantt Charts
9.012 Ratings
8.06 Ratings
Scheduling
7.011 Ratings
9.04 Ratings
Workflow Automation
10.09 Ratings
8.07 Ratings
Team Collaboration
10.012 Ratings
10.07 Ratings
Support for Agile Methodology
6.910 Ratings
9.05 Ratings
Support for Waterfall Methodology
8.010 Ratings
5.06 Ratings
Document Management
10.011 Ratings
8.07 Ratings
Email integration
8.010 Ratings
9.06 Ratings
Mobile Access
5.59 Ratings
00 Ratings
Timesheet Tracking
9.011 Ratings
9.06 Ratings
Change request and Case Management
7.012 Ratings
00 Ratings
Budget and Expense Management
7.011 Ratings
00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Redmine is a perfect solution for businesses that are looking for a FREE and open source solution for project management. It is great for teams that are managing numerous tasks or projects at one time. Redmine is easy to set up and is fairly self-explanatory for anyone who is semi tech-savvy.
There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
The design and user-interface are a little outdated. It looks like a product that was designed ten years ago and doesn't have a polished look and feel like newer apps have.
It's not particularly designed to support agile-based project management methodologies such as Scrum.
Redmine is a great product to have in an organization. It's extremely flexible, costs much less to maintain than other alternatives, and as a tool, it is relatively fast to get experienced with. The primary advantages of working with Redmine are: flexible platform, API, open-source and highly configurable, stability.
Redmine is free, easy to use and it's everything you could want in a free project management program. The fact that it has wiki integration and that it can track on such a granular level is amazing. Assigning tasks to other users, such as our development team, is fantastic and ensures we are always up-to-date on where we are what - on what projects.
Jira is a great project management tool for software product life cycle management for an agile environment based on agile methodologies. Jira is an intuitive and modernized user interface design compared with Redmine but Redmine is a lightweight and affordable project management and task tracking solution with its essential features and functionalities.
For our specific needs, Rocketlane fits the bill perfectly. It had just the right amount of features without it being overly complicated to teach the client. The pricing also worked out well: just pay monthly licenses per user.
Customers receive updates on all progress made for their issues -- this results in an informed customer who is being given transparency on all steps of our process.
Customers have responded well from being able to not have to track down emails and instead come to a central place for requests.
Dislike can be that we are not able to add tasks when we are filling the timesheet directly and so then we have to go to that project and create task and then put up the time. If I want to fill past days timesheet then this cause double work.