Basic lightweight project management and issue tracking tool for non-agile projects
November 05, 2019

Basic lightweight project management and issue tracking tool for non-agile projects

Richard Davies | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Redmine

Our small web development team uses Redmine for project management and issue tracking for various small-medium projects.

Pros

  • Basic, lightweight project management tool with issue tracking, wiki, Gantt charts, calendars, and document/file storage, etc.
  • Flexible hosting options. You can host it yourself on your own web server for free or pay to have it hosted as a software-as-a-service.

Cons

  • The design and user-interface are a little outdated. It looks like a product that was designed ten years ago and doesn't have a polished look and feel like newer apps have.
  • It's not particularly designed to support agile-based project management methodologies such as Scrum.
  • Redmine was a great improvement over using email and shared spreadsheets to manage bug/issue tracking for our software projects. It made it easy for anyone to look up the status of various issues and track the project's progress.
  • It's been a critical tool for team collaboration and issue tracking on a project with remotely located team members.
As we've moved to using agile-based methodologies, we've started using JIRA more, which is better suited for agile development. JIRA looks and feels like a more modern web application and has greater flexibility and more features. I used Basecamp a long time ago for some small personal projects. As such, my experience isn't directly comparable, but as I recall it had fairly similar features.
As far as I know, the only support available is community support or support by your hosting provider if you use a hosted version. So support options may be fairly limited if you have a difficult issue or need personalized assistance. But on the other hand, I don't think I've ever needed support for Redmine so that's a bonus.

Do you think Redmine delivers good value for the price?

Not sure

Are you happy with Redmine's feature set?

No

Did Redmine live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Redmine go as expected?

I wasn't involved with the implementation phase

Would you buy Redmine again?

No

It's good for a small team that only needs very basic project management and/or issue tracking features. If you're using agile-based project management practices such as Scrum you might want to look for other solutions or look into Redmine plugins that add agile features.

Redmine Feature Ratings

Project Management
6.2
Task Management
9
Resource Management
8
Gantt Charts
8
Scheduling
5
Workflow Automation
7
Team Collaboration
8
Support for Agile Methodology
2
Support for Waterfall Methodology
8
Document Management
7
Email integration
8
Mobile Access
1
Timesheet Tracking
6
Change request and Case Management
7
Budget and Expense Management
3
Professional Services Automation ()
Not Rated

Comments

More Reviews of Redmine

  1. Home
  2. Project Management Software
  3. Redmine Reviews
  4. User Review of Redmine