Basic lightweight project management and issue tracking tool for non-agile projects
Richard Davies | TrustRadius Reviewer
November 04, 2019

Basic lightweight project management and issue tracking tool for non-agile projects

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Redmine

Our small web development team uses Redmine for project management and issue tracking for various small-medium projects.
  • Basic, lightweight project management tool with issue tracking, wiki, Gantt charts, calendars, and document/file storage, etc.
  • Flexible hosting options. You can host it yourself on your own web server for free or pay to have it hosted as a software-as-a-service.
  • The design and user-interface are a little outdated. It looks like a product that was designed ten years ago and doesn't have a polished look and feel like newer apps have.
  • It's not particularly designed to support agile-based project management methodologies such as Scrum.
  • Redmine was a great improvement over using email and shared spreadsheets to manage bug/issue tracking for our software projects. It made it easy for anyone to look up the status of various issues and track the project's progress.
  • It's been a critical tool for team collaboration and issue tracking on a project with remotely located team members.
As we've moved to using agile-based methodologies, we've started using JIRA more, which is better suited for agile development. JIRA looks and feels like a more modern web application and has greater flexibility and more features. I used Basecamp a long time ago for some small personal projects. As such, my experience isn't directly comparable, but as I recall it had fairly similar features.
As far as I know, the only support available is community support or support by your hosting provider if you use a hosted version. So support options may be fairly limited if you have a difficult issue or need personalized assistance. But on the other hand, I don't think I've ever needed support for Redmine so that's a bonus.

Do you think Redmine delivers good value for the price?

Not sure

Are you happy with Redmine's feature set?

No

Did Redmine live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Redmine go as expected?

I wasn't involved with the implementation phase

Would you buy Redmine again?

No

It's good for a small team that only needs very basic project management and/or issue tracking features. If you're using agile-based project management practices such as Scrum you might want to look for other solutions or look into Redmine plugins that add agile features.

Redmine Feature Ratings

Task Management
9
Resource Management
8
Gantt Charts
8
Scheduling
5
Workflow Automation
7
Team Collaboration
8
Support for Agile Methodology
2
Support for Waterfall Methodology
8
Document Management
7
Email integration
8
Mobile Access
1
Timesheet Tracking
6
Change request and Case Management
7
Budget and Expense Management
3