A low-cost, low-barrier project management tool
December 12, 2018

A low-cost, low-barrier project management tool

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Redmine

I have used Redmine in a number of organizations as well as with a number of open-source projects. Redmine is a top-tier project management tool allowing users to track issues and plan releases. I've used Redmine within developer organizations, support organizations, and as a general purpose project management tool. Redmine is a free, open-source tool that can be rapidly deployed and requires little day-to-day support to keep it running.

Pros

  • Issue Tracker - Redmine allows in-depth issue tracking complete with workflows and customization.
  • Release Tracker - Redmine allows releases to be tracked by milestones, collecting relevant issues in each milestone.
  • Agile Management - With a few free or low-cost add-ons, Redmine becomes a great tool for Agile project management

Cons

  • Redmine's interface design needs a bit of upgrading. It's nowhere near a modern, polished interface. Unfortunately, this severely limits user acceptance and willingness to use the application.
  • Workflow management is primitive, at best. When compared to the workflow management support that a tool such as JIRA has, Redmine's workflow management is very out of date.
  • The "free" bit definitely has a nice impact on ROI. Granted, there are other factors, but not shelling out a ton of cash at the outset is definitely a plus.
  • Once everyone gets into the flow of things, Redmine quickly becomes a huge factor in ensuring proper communication and quality in projects. Having everything centrally located reduces the time and effort needed to gather necessary information to proceed forward.
JIRA is currently the gold standard here, but it has a pretty substantial subscription price based on the number of accounts you need to create. JIRA gets pricey, very quickly.

Gitlab has built-in issue and documentation management, however it's still primitive in its current iteration. Gitlab recently received $100M in funding with which they are planning on extensively updating these tools and targeting JIRA directly. Definitely a product worth keeping an eye on.

In the end, deploying Redmine was a low-cost, simple entry into the project management arena and allowed us to focus on the products we wanted to build, versus spending a lot of time and money on an application to support our focus.
Setting aside the dated UI, Redmine is an excellent free, open-source tool for project management. It integrates with several code management tools and is easy to understand and use. It was built by developers, for developers, and thus development projects is where it really shines. That said, using it for general project management and overall release management isn't hard to accomplish.

Redmine Feature Ratings

Task Management
9
Resource Management
4
Gantt Charts
7
Scheduling
7
Workflow Automation
4
Team Collaboration
7
Support for Agile Methodology
7
Support for Waterfall Methodology
9
Document Management
9
Email integration
8
Mobile Access
8
Timesheet Tracking
5
Change request and Case Management
5
Budget and Expense Management
3

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