Regpack vs. RunSignUp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Regpack
Score 5.0 out of 10
N/A
Regpack is an event registration solution built around implementing workflow automation to automate the registration process.N/A
RunSignUp
Score 7.3 out of 10
N/A
RunSignUp in Moorestown delivers online tools for Races and Running Clubs. Services include RunSignUp for race registration, RunSignUp Go for Race Day, and RunSignUp Clubs to enable membership management. The vendor boasts over 3,000 race directors, timers, and running club officers that use these services today.N/A
Pricing
RegpackRunSignUp
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
RegpackRunSignUp
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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RegpackRunSignUp
Small Businesses
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Medium-sized Companies
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Enterprises
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User Ratings
RegpackRunSignUp
Likelihood to Recommend
5.0
(5 ratings)
8.0
(2 ratings)
Usability
7.3
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(4 ratings)
10.0
(1 ratings)
User Testimonials
RegpackRunSignUp
Likelihood to Recommend
Regpack
RegPack and the RegPack Customer Service team have just been awesome! We work in a very niche market, and RegPack has assisted us in providing a complete service to our clients in an attractive and user-friendly way. And, where and when we do hit speed bumps, RegPack's team has always been at the ready to hold our hands and walk us through. They are super helpful, super responsive, and proactive at every step.
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RunSignUp
It is well suited for when you are hosting an event and need a one-stop-shop for information and registration needs on one platform. It may be less appropriate for smaller-scale events but for anything 50+ I would say this is much easier than trying to use one point of contact.
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Pros
Regpack
  • Provides e-signature
  • Provides terms and conditions.
  • Easily add multiple sessions with time, date and required paperwork.
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RunSignUp
  • Built-in templates to make design a breeze
  • Great client support
  • Simple and effective email tool
  • Easy reporting
  • Easy learning curve
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Cons
Regpack
  • Waitlists - this part of the system doesn’t work like we are used to BUT Regpack is working with us on how to fix it and make it work for us.
  • Payment Method - users can’t change their payment methods on their own.
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RunSignUp
  • Additional information on participants.
  • Messaging to users or participants.
  • Calendar function is hard to use.
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Usability
Regpack
It can be time consuming to start a new project, however it's nice that you can duplicate a project and edit from there. I think that while some of the setup takes a while, once it's running smoothly it's definitely worth the cost and time and will pay for itself quickly.
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RunSignUp
No answers on this topic
Support Rating
Regpack
There is no way to speak to a human representative, and that sucks. E-mail support is effective but takes 24 hours to respond. That can feel like a L O N G time when there is a problem that needs attention.
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RunSignUp
Customer support is quick and straightforward and always available!!
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Alternatives Considered
Regpack
We have [switched] to league magic which is built for sports management.
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RunSignUp
I liked RunSignUp much more as it was much better suited for what we were looking to use it for and do. The functionality matched our needs and we were able to fine-tune exactly what we needed from the system without losing too much of the user experience.
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Return on Investment
Regpack
  • Our ROI has been totally positive with RegPack. While it is not the cheapest option on the market, it's $$ to quality is second to none. We have been particularly impressed with the level of assistance that we receive from their team—any and every question, query, doubt has been addressed, and a solution has been found.
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RunSignUp
  • RunSignUp has simplified the way we communicate with our registrants.
  • RunSignUp makes it easy to update our race page from year to year by pulling from the previous year’s event.
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ScreenShots