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RunSignUp is a clean and simple platform for race registration!
April 22, 2020

RunSignUp is a clean and simple platform for race registration!

Kathryn Juarez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with RunSignUp

We began using RunSignUp as our exclusive online registration platform for an annual running event that we put on. We wanted a system that was designed to promote athletic events and geared to handling the unique registration aspects that accompany such events such as racecourse, T-shirts options, and the ability to donate as well.
  • Built-in templates to make design a breeze
  • Great client support
  • Simple and effective email tool
  • Easy reporting
  • Easy learning curve
  • Would love to see the ability to register multiple people at a time in kiosk mode.
  • Would love to have a less expensive refund mechanism.
  • RunSignUp has simplified the way we communicate with our registrants.
  • RunSignUp makes it easy to update our race page from year to year by pulling from the previous year’s event.
RunSignUp does not bombard registrants with advertising the way that Active did when we previously used it. We have found RunSignUp’s platform to be simple and clean and hopefully a much nicer experience for those who register.
Customer support is quick and straightforward and always available!!

Do you think RunSignUp delivers good value for the price?

Yes

Are you happy with RunSignUp's feature set?

Yes

Did RunSignUp live up to sales and marketing promises?

Yes

Did implementation of RunSignUp go as expected?

Yes

Would you buy RunSignUp again?

Yes

RunSignUp is a well-templated online platform for athletic event registrations. The customer service is awesome and we have found the platform to be fairly user-friendly and intuitive. The platform falls a bit short when a registrant is trying to register multiple people within a single transaction using a registration kiosk. Other than that though, it’s a fairly simple platform with good reporting capability.