Regpack vs. Ticket Tailor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Regpack
Score 5.0 out of 10
N/A
Regpack is an event registration solution built around implementing workflow automation to automate the registration process.N/A
Ticket Tailor
Score 9.8 out of 10
N/A
London-based Ticket Tailor offers their online ticket sales system supporting different volumes of events with differing pricing tiers, touting a relatively low cost of service compared to other ticketing solutions.N/A
Pricing
RegpackTicket Tailor
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
RegpackTicket Tailor
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
RegpackTicket Tailor
Small Businesses
Whova
Whova
Score 9.0 out of 10
Whova
Whova
Score 9.0 out of 10
Medium-sized Companies
Whova
Whova
Score 9.0 out of 10
Whova
Whova
Score 9.0 out of 10
Enterprises
Whova
Whova
Score 9.0 out of 10
Whova
Whova
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RegpackTicket Tailor
Likelihood to Recommend
5.0
(5 ratings)
8.0
(2 ratings)
Usability
7.3
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(4 ratings)
10.0
(1 ratings)
User Testimonials
RegpackTicket Tailor
Likelihood to Recommend
Regpack
RegPack and the RegPack Customer Service team have just been awesome! We work in a very niche market, and RegPack has assisted us in providing a complete service to our clients in an attractive and user-friendly way. And, where and when we do hit speed bumps, RegPack's team has always been at the ready to hold our hands and walk us through. They are super helpful, super responsive, and proactive at every step.
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Ticket Tailor
If you want to quickly and easily sell tickets to an event without a lot of hassle or absurd fees, this is a great platform. I'm not sure this would work well for complex, multi-tiered ticket sales for events that have thousands of tickets.
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Pros
Regpack
  • Provides e-signature
  • Provides terms and conditions.
  • Easily add multiple sessions with time, date and required paperwork.
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Ticket Tailor
  • Affordable.
  • Allows multiple discount codes and multiple price levels.
  • Excellent customer service.
  • WordPress plug-in that worked flawlessly.
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Cons
Regpack
  • Waitlists - this part of the system doesn’t work like we are used to BUT Regpack is working with us on how to fix it and make it work for us.
  • Payment Method - users can’t change their payment methods on their own.
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Ticket Tailor
  • Online knowledge base could be expanded. I had questions that were not included in the FAQs - but were quickly answered via chat.
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Usability
Regpack
It can be time consuming to start a new project, however it's nice that you can duplicate a project and edit from there. I think that while some of the setup takes a while, once it's running smoothly it's definitely worth the cost and time and will pay for itself quickly.
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Ticket Tailor
No answers on this topic
Support Rating
Regpack
There is no way to speak to a human representative, and that sucks. E-mail support is effective but takes 24 hours to respond. That can feel like a L O N G time when there is a problem that needs attention.
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Ticket Tailor
Customer support representatives were amazingly responsive to questions. We received replies even outside of their stated available hours. They always understood the question/issue immediately and were very thorough and specific in their explanations and step-by-step instructions. Ticket Tailor customer support is among the best I have seen in any industry. Quick, smart, and always helpful.
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Alternatives Considered
Regpack
We have [switched] to league magic which is built for sports management.
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Ticket Tailor
Ticket Tailor is much more flexible at a much lower price point than Eventbrite. It was, by far, the most practical and affordable solution. The same functionality with Eventbrite would have required the more expensive "professional" price level which was prohibitively expensive for our small company, especially in its early stages.
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Return on Investment
Regpack
  • Our ROI has been totally positive with RegPack. While it is not the cheapest option on the market, it's $$ to quality is second to none. We have been particularly impressed with the level of assistance that we receive from their team—any and every question, query, doubt has been addressed, and a solution has been found.
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Ticket Tailor
  • A box office that is easy to use.
  • The ability to cover box office costs by setting a service charge.
  • Seamless integration with our website.
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ScreenShots