RemoteCall PC/Mobile/Visual vs. Rocket Remote Desktop

Rocket Remote Desktop

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
RemoteCall PC/Mobile/Visual	Score 9.7 out of 10	Enterprise companies (1,001+ employees)	RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as…	$30 per installation
Rocket Remote Desktop	Score 3.4 out of 10	N/A	Rocket Remote Desktop (formerly ASG-Remote Desktop) is a remote administration tool. Formerly known as visionapp (acquired by ASG in 2011), the ASG-Remote Desktop is a cross-platform toolset for support and remote access.	N/A

Pricing

RemoteCall PC/Mobile/Visual

Rocket Remote Desktop

Editions & Modules

RemoteCall Server: 30k+ USD
per installation
RemoteCall PC: 59.90 / month
per seat
RemoteCall PC + visual: 74.90 / month
per seat
RemoteCall PC + mobile: 79.90 / month
per seat
RemoteCall PC + mobile + visual: 129.90 / month
per seat

No answers on this topic

Offerings

Pricing Offerings
RemoteCall PC/Mobile/Visual	Rocket Remote Desktop
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

** RemoteCall Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.

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More Pricing Information

Community Pulse
	RemoteCall PC/Mobile/Visual	Rocket Remote Desktop
Top Pros	Pro Low cost Pro Fast access	Pro Ability to share Pro Easy to use Pro Stable connection
Top Cons	No answers on this topic	Minus Work remotely Minus Complicated to use Minus Straightforward to use

Features

RemoteCall PC/Mobile/Visual

Rocket Remote Desktop

Remote Administration

Comparison of Remote Administration features of Product A and Product B
	RemoteCall PC/Mobile/Visual - Ratings	Rocket Remote Desktop 9.6 3 Ratings 15% above category average
File transfer	00 Ratings	8.02 Ratings
Secure remote access with Smart Card authentication	00 Ratings	10.01 Ratings
Access to sleeping/powered-off computers	00 Ratings	10.01 Ratings
Over-the-Internet remote session	00 Ratings	10.02 Ratings
Remote management of servers & workstations	00 Ratings	10.03 Ratings
Remote Active Directory® management	00 Ratings	10.01 Ratings
Centralized management dashboard	00 Ratings	8.42 Ratings
Session record	00 Ratings	10.01 Ratings
Multi-platform remote control	00 Ratings	10.02 Ratings

Best Alternatives
	RemoteCall PC/Mobile/Visual	Rocket Remote Desktop
Small Businesses	Getscreen.me Score 9.7 out of 10	Getscreen.me Score 9.7 out of 10
Medium-sized Companies	ISL Light Score 9.0 out of 10	NinjaOne Score 9.4 out of 10
Enterprises	Remote Desktop Manager Score 8.9 out of 10	Remote Desktop Services Score 9.1 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	RemoteCall PC/Mobile/Visual	Rocket Remote Desktop
Likelihood to Recommend	10.0 (1 ratings)	10.0 (3 ratings)

User Testimonials
	RemoteCall PC/Mobile/Visual	Rocket Remote Desktop
Likelihood to Recommend	Rsupport There was an engineer call due to an emergency failure at the customer. It took an hour for the engineer to move and get to the site. So, using RemoteCall, I immediately supported the problem while moving. The customer's problems were resolved before arriving on-site, and the customer was satisfied thanks to the quick handling and response. Without RemoteCall, the golden hour would have been missed. Incentivized Verified User Anonymous Read full review	Rocket Software If multiple sets of credentials and User Directories are involved across the servers you're connecting to, this is a huge help in organizing them all and managing changes over time. Having multiple concurrent server connections in tabs instead of separate windows is also much more convenient. While we're only using RDP, there are multiple connection methods to facilitate a mixed environment. Incentivized Verified User Anonymous Read full review
Pros	Rsupport low cost. fast access. Remote mobile service. Incentivized Verified User Anonymous Read full review	Rocket Software Organize remote desktop connections Provide easy and fast connections Backup and restore configurations Incentivized Tina Cline IT Support Specialist Read full review
Cons	Rsupport They need to invest more in advertising. Fewer users than competitors. Incentivized Verified User Anonymous Read full review	Rocket Software I'd like to be able to tag computers by criteria (ie location, function, etc) then be able to sort them in the left-hand pane. Incentivized Steve P Information Technology Manager Read full review
Alternatives Considered	Rsupport RemoteCall and TeamViewer are both good products. However, technical support for TeamViewer is difficult. When a problem occurred, it did not respond immediately and took a long time and it took too much time and money to customize it for the company. On the other hand, RemoteCall provided various services at a low cost. In particular, it was customized to satisfy 100% of our requirements with a demanding customer.RemoteCall is the best value for money. Incentivized Verified User Anonymous Read full review	Rocket Software ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing! Incentivized Tina Cline IT Support Specialist Read full review
Return on Investment	Rsupport Saved a lot of time and money. Low cost. Incentivized Verified User Anonymous Read full review	Rocket Software Saves DevOps team time recovering from forgotten credentials. Saves DevOps team time from recovering lost/misplaced connection info. Incentivized Verified User Anonymous Read full review
ScreenShots	RemoteCall PC/Mobile/Visual Screenshots	Rocket Remote Desktop Screenshots