RemoteCall PC/Mobile/Visual vs. Supremo Remote Desktop

There was an engineer call due to an emergency failure at the customer. It took an hour for the engineer to move and get to the site. So, using RemoteCall, I immediately supported the problem while moving. The customer's problems were resolved before arriving on-site, and the customer was satisfied thanks to the quick handling and response. Without RemoteCall, the golden hour would have been missed.

Incentivized

Supremo can be useful when systems are incompatible, as competitors sometimes need to have the latest operating system version, and Supremo is compatible with most. However, compared to competitors, it has more limited functions that could be improved, and the functions, while somewhat limited, could be optimized to improve performance and device control.

Incentivized

• low cost.
• fast access.
• Remote mobile service.

Incentivized

• Remote device control
• File transfer

Incentivized

• They need to invest more in advertising.
• Fewer users than competitors.

Incentivized

• The basic plan only allows you to connect to one device
• The connection can be improved in terms of stability and disconnections can be reduced.

Incentivized

The usability is very simple; it has limited, simple functions, but it's suitable for many. For example, no installation is needed, and you don't need an account to use it. These are simple things that help facilitate use, although there are many things that could be improved, such as connection stability.

Incentivized

RemoteCall and TeamViewer are both good products. However, technical support for TeamViewer is difficult. When a problem occurred, it did not respond immediately and took a long time and it took too much time and money to customize it for the company. On the other hand, RemoteCall provided various services at a low cost. In particular, it was customized to satisfy 100% of our requirements with a demanding customer.RemoteCall is the best value for money.

Incentivized

Supremo tends to be easier to use since it doesn't require installation or creating an account. Regarding compatibility with older operating systems like Windows, it tends to be one of the top choices because others are sometimes incompatible. Its execution tends to be lightweight, requiring minimal computer resources, and the most useful and basic functions are readily accessible.

Incentivized

• Saved a lot of time and money.
• Low cost.

Incentivized

• It helps reduce service time, allowing us to reach more customers in the same period of time

Incentivized