RemoteCall PC/Mobile/Visual vs. Supremo Remote Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RemoteCall PC/Mobile/Visual
Score 9.7 out of 10
Enterprise companies (1,001+ employees)
RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as…
$30
per installation
Supremo Remote Desktop
Score 7.0 out of 10
N/A
N/AN/A
Pricing
RemoteCall PC/Mobile/VisualSupremo Remote Desktop
Editions & Modules
RemoteCall Server
30k+ USD
per installation
RemoteCall PC
59.90 / month
per seat
RemoteCall PC + visual
74.90 / month
per seat
RemoteCall PC + mobile
79.90 / month
per seat
RemoteCall PC + mobile + visual
129.90 / month
per seat
No answers on this topic
Offerings
Pricing Offerings
RemoteCall PC/Mobile/VisualSupremo Remote Desktop
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details** RemoteCall Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.
More Pricing Information
Community Pulse
RemoteCall PC/Mobile/VisualSupremo Remote Desktop
Features
RemoteCall PC/Mobile/VisualSupremo Remote Desktop
Security
Comparison of Security features of Product A and Product B
RemoteCall PC/Mobile/Visual
-
Ratings
Supremo Remote Desktop
7.3
2 Ratings
16% below category average
Role-based user permissions00 Ratings7.32 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
RemoteCall PC/Mobile/Visual
-
Ratings
Supremo Remote Desktop
5.5
2 Ratings
41% below category average
File transfer00 Ratings6.82 Ratings
Instant message00 Ratings6.82 Ratings
Access to sleeping/powered-off computers00 Ratings4.12 Ratings
Session record00 Ratings4.52 Ratings
Annotations00 Ratings5.52 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
RemoteCall PC/Mobile/Visual
-
Ratings
Supremo Remote Desktop
7.7
2 Ratings
4% below category average
Third-party software integrations00 Ratings7.72 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
RemoteCall PC/Mobile/Visual
-
Ratings
Supremo Remote Desktop
6.1
2 Ratings
27% below category average
Attended device access00 Ratings7.72 Ratings
Unattended device access00 Ratings7.32 Ratings
Mobile device access00 Ratings6.42 Ratings
Virtual device access00 Ratings5.92 Ratings
Multiple-display support00 Ratings5.92 Ratings
Multiple concurrent sessions00 Ratings3.62 Ratings
Best Alternatives
RemoteCall PC/Mobile/VisualSupremo Remote Desktop
Small Businesses
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Medium-sized Companies
Action1
Action1
Score 9.5 out of 10
Action1
Action1
Score 9.5 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RemoteCall PC/Mobile/VisualSupremo Remote Desktop
Likelihood to Recommend
10.0
(1 ratings)
5.5
(1 ratings)
Usability
-
(0 ratings)
5.5
(1 ratings)
User Testimonials
RemoteCall PC/Mobile/VisualSupremo Remote Desktop
Likelihood to Recommend
Rsupport
There was an engineer call due to an emergency failure at the customer. It took an hour for the engineer to move and get to the site. So, using RemoteCall, I immediately supported the problem while moving. The customer's problems were resolved before arriving on-site, and the customer was satisfied thanks to the quick handling and response. Without RemoteCall, the golden hour would have been missed.
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Nanosystems
Supremo can be useful when systems are incompatible, as competitors sometimes need to have the latest operating system version, and Supremo is compatible with most. However, compared to competitors, it has more limited functions that could be improved, and the functions, while somewhat limited, could be optimized to improve performance and device control.
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Pros
Rsupport
  • low cost.
  • fast access.
  • Remote mobile service.
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Nanosystems
  • Easy to use (Facilidad de uso)
  • Stable connection allowing for smooth operation (Estabilidad en la conexión permitiendo operar de manera fluida)
  • No limitations on being able to remotely manipulate the client's equipment you are assisting (Sin limitantes para poder manipular remotamente al equipo del cliente que asistas)
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Cons
Rsupport
  • They need to invest more in advertising.
  • Fewer users than competitors.
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Nanosystems
  • The basic plan only allows you to connect to one device
  • The connection can be improved in terms of stability and disconnections can be reduced.
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Usability
Rsupport
No answers on this topic
Nanosystems
Very comprehensive and one of the most stable remote control software programs on the market Muy completo y de los software para control remoto más estables en el mercado
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Alternatives Considered
Rsupport
RemoteCall and TeamViewer are both good products. However, technical support for TeamViewer is difficult. When a problem occurred, it did not respond immediately and took a long time and it took too much time and money to customize it for the company. On the other hand, RemoteCall provided various services at a low cost. In particular, it was customized to satisfy 100% of our requirements with a demanding customer.RemoteCall is the best value for money.
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Nanosystems
Supremo tends to be easier to use since it doesn't require installation or creating an account. Regarding compatibility with older operating systems like Windows, it tends to be one of the top choices because others are sometimes incompatible. Its execution tends to be lightweight, requiring minimal computer resources, and the most useful and basic functions are readily accessible.
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Return on Investment
Rsupport
  • Saved a lot of time and money.
  • Low cost.
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Nanosystems
  • Greater reach to provide support (Mayor alcance para brindar soporte)
  • Smooth service without data loss (Atención fluida y sin perdida de datos)
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ScreenShots

RemoteCall PC/Mobile/Visual Screenshots

Screenshot of PC supportScreenshot of Mobile supportScreenshot of Visual supportScreenshot of Remote support work-from-homeScreenshot of RemoteCall WebViewer