Replicon Polaris PSA vs. Taskworld

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Replicon Polaris PSA
Score 7.3 out of 10
N/A
Replicon Polaris PSA is a professional services automation platform containing project management, expense tracking, and billing features, from Replicon headquartered in Redwood City, California.N/A
Taskworld
Score 9.9 out of 10
N/A
Taskworld is a project management solution built around task management and collaboration capabilities.
$8
per month per user
Pricing
Replicon Polaris PSATaskworld
Editions & Modules
No answers on this topic
Free
$0
Premium
$8
per month per user
Business
$15
per month per user
Offerings
Pricing Offerings
Replicon Polaris PSATaskworld
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlans are billed annually.
More Pricing Information
Features
Replicon Polaris PSATaskworld
Project Management
Comparison of Project Management features of Product A and Product B
Replicon Polaris PSA
-
Ratings
Taskworld
7.4
2 Ratings
2% below category average
Task Management00 Ratings8.82 Ratings
Resource Management00 Ratings7.01 Ratings
Scheduling00 Ratings9.01 Ratings
Workflow Automation00 Ratings8.01 Ratings
Team Collaboration00 Ratings9.22 Ratings
Support for Agile Methodology00 Ratings6.92 Ratings
Support for Waterfall Methodology00 Ratings5.01 Ratings
Document Management00 Ratings5.52 Ratings
Email integration00 Ratings7.01 Ratings
Mobile Access00 Ratings7.52 Ratings
Timesheet Tracking00 Ratings8.01 Ratings
Change request and Case Management00 Ratings7.01 Ratings
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User Ratings
Replicon Polaris PSATaskworld
Likelihood to Recommend
10.0
(4 ratings)
5.7
(2 ratings)
Support Rating
-
(0 ratings)
4.7
(2 ratings)
User Testimonials
Replicon Polaris PSATaskworld
Likelihood to Recommend
Replicon Inc
It is perfect for inputing time sheets, time offs and expenses. It is hosted on the cloud, so accessible from anywhere, and even from mobile. It should nonetheless do just that, as it is not suited to track the work that you are doing or details about it. It is completely useless in that case.
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Taskworld Inc.
I don't know anything about pricing, but if Taskworld were an inexpensive choice I would say it works fairly well for small to mid-sized companies with complex workflows. It's great for managing tasks that move through multiple-stage pipelines that aren't necessarily linear. However, depending on the price it's not worth the spend for all the technical difficulties it brought. Our company was relatively small (60 employees) and yet we constantly faced "server issues" and bugs and even software-wide crashes that seriously impacted our ability to do business. If you choose to go with Taskworld, be sure you have a solid disaster-management plan in place just in case, because chances are you'll experience bugs on a weekly basis
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Pros
Replicon Inc
  • Many of our staff members work on multiple projects. Replicon PSM is ideal for managers to track all staff hours just by running a simple report.
  • It's so easy use & maintain.
  • Support team is really impressive, seem to know their product.
  • Reporting is a breeze.
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Taskworld Inc.
  • Task Management - It's super easy to track progress on Taskworld. If your team keeps up with it, you'll never wonder where in the project someone is, because it's marked.
  • Project checklists - Having these to organize out smaller portions of the tasks makes everything so much easier and helps keep track of progress.
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Cons
Replicon Inc
  • Though the technical support staff are always very nice, sometimes they don't seem to understand exactly what the issue is based on our explanation. There have been several times when I've ended up solving the issue on my own without their assistance, despite numerous emails and phone calls. Could be a language barrier issue, perhaps they could receive more training in how companies are actually using the software on a daily basis.
  • Employee time sheets have to be approved by project managers and supervisors prior to my final approval. However, when viewing the time sheets in list form, there is no way for me to tell whether a time sheet has been approved by everyone else. I have to manually open each one and hover over the approver link. It would be helpful if there was a column in the list showing which approvers still need to approve it.
  • There have been a few times when time sheets were accidentally deleted by approvers. In order to retrieve them, we've had to contact Replicon support and have a backup instance of the information created. It would be great if perhaps there was some sort of archive or recently deleted section that could be accessed right away without having to go through Replicon support, a folder or something that would hold on to recently deleted files for a few days or a week just in case they needed to be retrieved.
  • Some of our projects have more than one project manager. Replicon currently allows for co-managers to be assigned to a project, but this status does not seem to include that co-manager in the approval of time sheets and expenses. We have had to manually create an approval path to include that second manager. It would be nice if co-managers would automatically be included in those approval paths.
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Taskworld Inc.
  • Taskworld crashed ALL THE TIME. It was so frustrating. You'd notice certain functions not working (like adding an additional location or reassigning a task) and then the whole thing would go down. We lost at least 3 individual business days due to Taskworld acting up.
  • We often requested features and bug fixes that took forever to be resolved. Taskworld staff was responsive, but issues took too long to resolve. As a small example, the GIF functionality of chat and task communication was down for weeks with no explanation.
  • Small glitches were frequent and obnoxious. We had to clear caches all the time in hopes that we'd be able to use Taskworld the way it was intended. There were many times employees didn't get notified of their "@ mentions" or weren't seeing notifications at all. It was a nightmare of death by a thousand cuts.
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Support Rating
Replicon Inc
No answers on this topic
Taskworld Inc.
I can't say too much about the support we've gotten from Taskworld, because we haven't needed it. There haven't been any issues we've to have to reach out about because it works too well. Given the quality of the application, I'm sure the quality of the support follows.
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Alternatives Considered
Replicon Inc
We used to track time on JIRA on the tickets. This was good enough for time tracking, but didn't integrate efficiently with accounting software, so accountants had to replicate manually the data from JIRA to their software in order to bill clients. Using Replicon made things much easier for them.
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Taskworld Inc.
We used Basecamp very briefly before switching over to Taskworld. Basecamp wasn't nearly as dynamic as Taskworld and served more as a static archive than an active workflow software.
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Return on Investment
Replicon Inc
  • No negative; we just use it for timesheets.
Read full review
Taskworld Inc.
  • Efficient task assigning and management
  • No stories left behind! It's too easy to track what's been worked on.
Read full review
ScreenShots