RepuGen vs. ReputationStacker

RepuGen

RepuGen

2 Reviews and Ratings

ReputationStacker

ReputationStacker

9 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
RepuGen	Score 10.0 out of 10	N/A	RepuGen is a HIPAA-compliant healthcare reputation management and patient experience platform that helps healthcare organizations automate patient satisfaction monitoring, collect feedback, and grow their practice. It serves small, medium, and large healthcare organizations, including medical groups, urgent care centers, individual practices, dental groups and more, all across the United States. RepuGen automates patient outreach through SMS and email, inviting…	N/A
ReputationStacker	Score 10.0 out of 10	N/A	ReputationStacker is a Reputation Management platform designed to automate the acquisition of customer reviews and monitor brand sentiment across multiple locations. The solution provides tools for Review Generation, Customer Feedback Collection, and Multi-Location Management. Key Capabilities Automated Review Campaigns: The system triggers automated SMS (Short Message Service) and Email review invitations based on customer transactions. The vendor…	$79 per month

Pricing

RepuGen

ReputationStacker

Editions & Modules

RepuGenie: Contact RepuGen for quote
per provider/per month
10+ Providers: Contact for quote
per provider/per month

Lite: $79
per month
Standard: $99
per month per location
Professional: $124
per month per location

Offerings

Pricing Offerings
RepuGen	ReputationStacker
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

Required

Additional Details

—

Discount available for annual billing.

More Pricing Information

Community Pulse
	RepuGen	ReputationStacker
Considered Both Products	RepuGen Beth Worthy President Chose RepuGen RepuGen was, by far, easier to use and I got more responses with it compared to the other company. Incentivized Helpful?	ReputationStacker KB Kelly Boyd Head of Digital Marketing Chose ReputationStacker Swell was too expensive. ReputationStacker does the same things (and more), costs less, and as far as I can tell from the Swell demo we did, a lot easier to use. Incentivized Helpful? AB Austin Brown Manager Chose ReputationStacker ReputationStacker is all about on reviews and customer experience. It's not trying to be more than that and add a bunch of other features that we either wouldn't use or are already part of the other tools that we use. Incentivized Helpful? DM Dave Myers Digital Marketing Lead Chose ReputationStacker We did our research before choosing ReputationStacker. Comparing it to other reputation management software it quickly became obvious that ReputationStacker is the best mix of review generation features, review responses, reporting, affordability, etc, especially for … Incentivized Helpful? AA Alyssa Alvarez Marketing Manager Chose ReputationStacker Podium is great if you use all of its features. But it takes a long time to learn and if you don't use ALL of its features then it's very expensive for what it is. We really just wanted a dedicated focused reputation/review management system, so when our Podium contract ended … Incentivized Helpful? HP Hannah Pritchard Attorney Chose ReputationStacker We did demos with all of them. BirdEye and Podium seem to handle reviews well, but they also have a lot of other features we'd never use. We chose ReputationStacker because of its dedicated focus on reviews (getting them, monitoring them, responding to them). That's all we … Incentivized Helpful?

Best Alternatives
	RepuGen	ReputationStacker
Small Businesses	Yext Score 7.3 out of 10	Yext Score 7.3 out of 10
Medium-sized Companies	Yext Score 7.3 out of 10	Yext Score 7.3 out of 10
Enterprises	Yext Score 7.3 out of 10	Yext Score 7.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	RepuGen	ReputationStacker
Likelihood to Recommend	10.0 (0 ratings)	10.0 (0 ratings)
Usability	- (0 ratings)	10.0 (0 ratings)
Support Rating	10.0 (0 ratings)	10.0 (0 ratings)

User Testimonials
	RepuGen	ReputationStacker
Likelihood to Recommend	RepuGen is well suited for any business looking to up their online reputation presence. It helps get great reviews while filtering out clients who may possibly leave negative reviews Incentivized Beth Worthy President Read full review	It's amazing for getting new Google reviews, responding to reviews, and tracking reviews. It also makes it easy for us to follow up with our clients, helping us manage expectations and resolve issues. It's not a full customer support system (and it doesn't try to be). HP Hannah Pritchard Attorney Read full review
Pros	Identifies unhappy customers so that we have the opportunity to make things right and convert them to a happy customer. Invites only happy customers to review online. Incentivized Beth Worthy President Read full review	Online reputation management for multiple locations of our business Review generation for all of our clinics (with a focus on Google reviews) Responding to reviews at scale Review and reputation reporting AA Alyssa Alvarez Marketing Manager Read full review
Cons	I cannot think of any cons. Incentivized Beth Worthy President Read full review	Adding additional locations of our business wasn't obvious at first, but when I figured out how to do it it was easy after that. AA Alyssa Alvarez Marketing Manager Read full review
Usability	No answers on this topic	It takes a few minutes to set up and then it is automatic. It literally takes care of everything you need it to do on its own. You can also work with it a little more if you want to assign reviews to other users to follow up with patients (for example), but overall it is extremely easy to use. KB Kelly Boyd Head of Digital Marketing Read full review
Support Rating	Great customer service. I talked to a few reps getting set up and they were friendly and easy to connect with. After signup I had a few questions and was able to get help quickly. Incentivized Beth Worthy President Read full review	I had a question about how to add new locations and the support team got back to me immediately and showed me how to do it. AA Alyssa Alvarez Marketing Manager Read full review
Alternatives Considered	RepuGen was, by far, easier to use and I got more responses with it compared to the other company. Incentivized Beth Worthy President Read full review	Podium is great if you use all of its features. But it takes a long time to learn and if you don't use ALL of its features then it's very expensive for what it is. We really just wanted a dedicated focused reputation/review management system, so when our Podium contract ended we switched over to ReputationStacker and it's perfect for what we need. AA Alyssa Alvarez Marketing Manager Read full review
Return on Investment	Customers see our positive online reviews and end up choosing us, ROI is high. Incentivized Beth Worthy President Read full review	We have an average of over 30% more clicks on our Google Business Profiles since we started using ReputationStacker (because we now show a lot higher in Google's local search pack). CS Courtney Stewart Paid Media Specialist Read full review
ScreenShots	RepuGen Screenshots	ReputationStacker Screenshots