RepuGen vs. ReputationStacker

RepuGen is well suited for any business looking to up their online reputation presence. It helps get great reviews while filtering out clients who may possibly leave negative reviews

Incentivized

ReputationStacker is extremely well designed for multi-location practices that care about improving and protecting their online reputation and visibility in local search engine results (which is extremely important for our business). It makes it easy to consistently generate reviews for each location and address issues that patients have before they become bigger problems. If you’re looking for an all-in-one marketing platform, this isn’t that. It's just focused on online reputation and reviews and it does that really well (instead of trying to do everything).

• Identifies unhappy customers so that we have the opportunity to make things right and convert them to a happy customer.
• Invites only happy customers to review online.

Incentivized

• Online reputation management for multiple locations of our business
• Review generation for all of our clinics (with a focus on Google reviews)
• Responding to reviews at scale
• Review and reputation reporting

• I cannot think of any cons.

Incentivized

• Adding additional locations of our business wasn't obvious at first, but when I figured out how to do it it was easy after that.

We had our marketing person set it up, and now it automatically gets us Google reviews. It couldn't be easier.

Great customer service. I talked to a few reps getting set up and they were friendly and easy to connect with. After signup I had a few questions and was able to get help quickly.

Incentivized

I had a question about how to add new locations and the support team got back to me immediately and showed me how to do it.

RepuGen was, by far, easier to use and I got more responses with it compared to the other company.

Incentivized

ReputationStacker is all about on reviews and customer experience. It's not trying to be more than that and add a bunch of other features that we either wouldn't use or are already part of the other tools that we use

• Customers see our positive online reviews and end up choosing us, ROI is high.

Incentivized

• We pay $99 per month per location and our clicks and calls on our Google Business profiles have gone up a lot since we started using ReputationStacker. One additional new patient per month more than covers the cost of it, and it helps us get way more than one new patient each month at each location. I'd estimate we get a minimum of 5 or 6 new patients a month per location because of ReputationStacker.