RepuGen vs. Tango Card

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RepuGen
Score 10.0 out of 10
N/A
RepuGen is a healthcare reputation management software for medical groups, multi-location hospitals, urgent care centers and dental practices that is designed to help them in aggregating patient feedback and reviews, manage it from a dashboard and measure customer and employee satisfaction. According to the vendor, RepuGen effortlessly increases a company’s online reviews through a fully integrated and automated patient outreach process. Users will be notified the moment a patient has a…
$79
per provider/per month
Tango Card
Score 4.8 out of 10
Enterprise companies (1,001+ employees)
Tango Card provides digital rewards and incentives. Users can access a global catalog that includes popular e-gift cards, digital Visa and Mastercard rewards, non-profit donations and bitcoin e-gift cards. Tango Card backs their catalog with technology and expert support. Incentives can be delivered in bulk, on-the-spot, or by API integration. The vendor’s value proposition that this provides convenience for their customers and guarantees that rewards arrive exactly at the right time to…
$0
You only pay for the incentives
Pricing
RepuGenTango Card
Editions & Modules
6-9 Provider
$79
per provider/per month
2-5 Provider
$99
per provider/per month
1 Provider
$129
per provider/per month
10+ Providers
Contact for quote
Only One Edition
$0
You only pay for the incentives
Only One Edition
$0
You only pay for the incentives
Delivery to an Individual
$2.00
Per Card
Delivery to a Corporate Addtess
$2.00
Per Card
Offerings
Pricing Offerings
RepuGenTango Card
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$99 per providerNo setup fee
Additional DetailsWe provide all of our services at no additional cost. The only cost is the face value of all e-gift cards or other rewards and incentives send via our API.
More Pricing Information
Community Pulse
RepuGenTango Card
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
RepuGenTango Card
Small Businesses
Growave
Growave
Score 9.4 out of 10

No answers on this topic

Medium-sized Companies
PowerReviews
PowerReviews
Score 8.1 out of 10

No answers on this topic

Enterprises
Bazaarvoice
Bazaarvoice
Score 8.3 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
RepuGenTango Card
Likelihood to Recommend
10.0
(1 ratings)
3.7
(10 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
10.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
RepuGenTango Card
Likelihood to Recommend
GMR Web Team
RepuGen is well suited for any business looking to up their online reputation presence. It helps get great reviews while filtering out clients who may possibly leave negative reviews
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Tango Card
If you use this program to provide gift cards make sure to warn the recipients to use them asap! In my experience, strange things can happen with on-line purchases. Maybe send a reminder to the recipient explaining that Tango is "banking" on you not to spend all of the funds.
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Pros
GMR Web Team
  • Identifies unhappy customers so that we have the opportunity to make things right and convert them to a happy customer.
  • Invites only happy customers to review online.
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Tango Card
  • Tango Card is very easy to use and set-up
  • Tango Card makes it easy to allow for multiple gift card options
  • Tango Card allows for excel imports of respondents, which keeps things nice and simple
Read full review
Cons
GMR Web Team
  • I cannot think of any cons.
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Tango Card
  • The initial setup of the API with all the ACH info was a bit complicated.
  • The only speedbump (not big concern) is the branding of a Tango Card - when saying that to recipients, they don't "get it" immediately and some quick-to-judgement folks can say they don't want it.
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Usability
GMR Web Team
No answers on this topic
Tango Card
No issues to report = 10. I cannot think of simpler usability in this category.
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Support Rating
GMR Web Team
Great customer service. I talked to a few reps getting set up and they were friendly and easy to connect with. After signup I had a few questions and was able to get help quickly.
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Tango Card
Giving it a 9 only because I haven't been using it for more than 6 months but that said, I've had enough projects and redemptions to get a full understanding of its performance. TANGO CARD just works better than the rest for the redemption experience for the end recipient.
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Alternatives Considered
GMR Web Team
RepuGen was, by far, easier to use and I got more responses with it compared to the other company.
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Tango Card
We liked Tango Card much more as it was easier to use and had more flexibility within our company. It allowed us to be more creative as well. The scale of cards and ease of use, both front and back end were huge decision points for us. Everything about Tango Card appeared to be much better than Tremendous and we are happy with our choice.
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Return on Investment
GMR Web Team
  • Customers see our positive online reviews and end up choosing us, ROI is high.
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Tango Card
  • Tango Card has increased out survey response rates
  • Tango Card has increase our overall response counts
  • By doing so, some of our board KPIs are better measured
Read full review
ScreenShots

RepuGen Screenshots

Screenshot of Receive instant feedback from your patientsScreenshot of Intercept Unhappy Patients Before they post reviews onlineScreenshot of Perform patient Service recovery and retain them as patientScreenshot of Access patient satisfaction reports and more from one intuitive dashboardScreenshot of Screenshot of Understand patient sentiment by provider or location

Tango Card Screenshots

Screenshot of Send popular incentives via API.