Reputation.com vs. TrustAnalytica

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Reputation.com
Score 7.0 out of 10
N/A
Reputation.com aims to help large B2C multi-location rooftops as well as B2B web-based companies monitor and improve their reputation, and optimize customer experience — online and onsite. By leveraging prescriptive analytics, the vendor's goal is to not only show customers where they stand against their competitors, but also pinpoint where the problem areas are so they can better operationalize their business.N/A
TrustAnalytica
Score 0.0 out of 10
N/A
TrustAnalytica is an online interaction solution to helps businesses grow and be found online. With a universal business toolkit, TrustAnalytica aims to help businesses provide excellent customer experiences and retain their customers with technology. Companies small and large can use TrustAnalytics for Internet marketing and reservations, connecting to prospects and customers, and conducting research surveys. TrastAnalytica helps to collect reviews on the most critical sites, enabled…N/A
Pricing
Reputation.comTrustAnalytica
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Reputation.comTrustAnalytica
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
Reputation.comTrustAnalytica
Small Businesses
Yext
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Score 7.5 out of 10
Simplify360
Simplify360
Score 7.8 out of 10
Medium-sized Companies
Yext
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Score 7.5 out of 10
Dialpad Support
Dialpad Support
Score 9.1 out of 10
Enterprises
Yext
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Score 7.5 out of 10
Verint Community
Verint Community
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Reputation.comTrustAnalytica
Likelihood to Recommend
8.9
(8 ratings)
-
(0 ratings)
User Testimonials
Reputation.comTrustAnalytica
Likelihood to Recommend
Reputation.com, Inc
I think Reputation.com is best suited for enterprise applications where you want big-picture results plus the ability to drill-down to specific locations. It is a good solution where you want to consolidate vendors as they have multiple components. Of course, certain components are more of a core competency for them than others. But in general, it's a strong solution.
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TrustAnalytica
No answers on this topic
Pros
Reputation.com, Inc
  • Streamlines reviews across multiple platforms
  • Makes answering reviews/surveys easy across multiple platforms
  • Assists with management of consistent information across online listings
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TrustAnalytica
No answers on this topic
Cons
Reputation.com, Inc
  • better responses that are more unique
  • would love to be notified as soon as the review comes in also
  • publish our responses for us
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TrustAnalytica
No answers on this topic
Alternatives Considered
Reputation.com, Inc
Reputation.com has a better price point. Reputation has other tools that made us choose them over Binary Fountain. There is another company, although the name escapes me, that has similar services to Reputation, but they put a large focus on Yelp and Apple Maps, as opposed to Reputation who puts an emphasis on Google and Google maps.
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TrustAnalytica
No answers on this topic
Return on Investment
Reputation.com, Inc
  • Update clientele about important information
  • Available metrics to improve post qualities
  • Daily failures results in less usage due to trust issues
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TrustAnalytica
No answers on this topic
ScreenShots