Likelihood to Recommend
Request Metrics is great for small web development teams that want to make fast web applications. It was quick for us to get started and we could use the reports right away without having to read through documentation. If you just need to get some performance metrics, Request Metrics is perfect. It would not be so good for a larger team or a complex backend application as it is pretty limited in what it can measure.
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Free services provide a wonderful resource for people on tight budgets. If willing to put forth work in data managing/analysis and If basic high traffic information or drilling down specific users in low traffic situations is needed, then StatCounter may fit your needs. If automation and low overhead are a high priority then some more expensive packages can provide the same and more information with less hassle. Because StatCounter is free, there is low risk to see if StatCounter works in your specific usage scenario.
Read full review Pros Performance charts are really simple and easy for us to understand what is happening It was easy to get started and doesn't need administration or training It's affordable for our team It's fast Read full review I can visit my site in real time showing pages visited and the duration of the visit. It shows very detailed data on where visitors came from. I could monitor the performance of campaigns in real-time as visitors came to my site from a promotion. Read full review Cons I wish that it could also do uptime checking of the site There is not enough detail to drill into individual users Read full review I would like to see our referral traffic ranked in order of most to least. I'm not sure if this function exists already, but if it does, I do not know how to do it. Maybe put the average time on site on the same chart as the visitors and page views graphs. I feel as though some tasks can be streamlined, but this is not just unique to statcounter but to other analytics sites I've used. But people like digging really deep into the data, but for people like me who use it for one purpose, a shorter one-stop-shop version would be nice. Like one page where everything can be seen. Read full review Likelihood to Renew
I have not had any issues with malfunctions when using statcounter, so that would lead me to continue using the program. I would like to see more social media measuring tools, but again, we don't use the program to dig really deep. We're just looking to figure out who is reading what articles on our website are the most liked. And it helps lead our editorial team in the right direction.
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I never have to call tech support and never get frustrated because I can't get the information that I need.
Read full review Alternatives Considered
We also consider Speedcurve and Calibre for monitoring. Speedcurve was really nice, but the reports were slow. We had to wait a lot to get information. It was also out of our budget and would require extra justification to use it. Calibre was also nice, but the numbers were based on synthetic rather than real user performance. We felt that this wasn't as helpful for us.
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Wish StatCounter had a more comprehensive report feature comparable to
. I feel StatCounter is easier to use and to understand when compared to Google. Some people prefer
, but it provides so much more information that the average person really needs. It meets basic needs. If you are looking for something more robust and high level of detail, I would recommend
Read full review Return on Investment The launch of our project dashboard was much smoother and more successful because we could fix problems earlier It fit without our existing operations budget Read full review StatCounter enabled us to track what works and doesn't work with regards to driving web traffic. On a personal use level, StatCounter enabled me to gauge how much additional effort I needed to make to reach the traffic levels needed on my website. Read full review ScreenShots Request Metrics Screenshots