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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Responsive

    Score8.9 out of 10
    N/AResponsive (formerly RFPIO), headquartered in Beaverton, offers their proposal management and automation software, featuring import and export, proposal knowledgebase and answer library, evaluation intake forms, and project management tools (e.g. Gantt chart) associated to proposal tracking.N/A

    Unanet CRM by Cosential

    Score8.4 out of 10
    N/AUnanet CRM by Cosential (formerly Cosential CRM) is dedicated to helping AEC business developers, marketers, and executives win better business, and grow revenue. It became an Unanet solution in 2020, when Unanet acquired Cosential.N/A
    Pricing
    ResponsiveUnanet CRM by Cosential
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ResponsiveUnanet CRM by Cosential
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ResponsiveUnanet CRM by Cosential
    Considered Both Products
    Responsive (formerly RFPIO)
    No answer on this topic
    Unanet
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    34 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    24 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    34 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    25 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    21 Answers
    No answers on this topic
    Features
    ResponsiveUnanet CRM by Cosential
    Sales Force Automation
    Comparison of Sales Force Automation features of Responsive and Unanet CRM by Cosential
    Feature
    Responsive
    -
    Ratings
    Unanet CRM by Cosential
    8.4
    2 Ratings
    7% above category average
    Customer data management / contact management00 Ratings8.02 Ratings
    Workflow management00 Ratings6.01 Ratings
    Territory management00 Ratings9.01 Ratings
    Opportunity management00 Ratings9.02 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.02 Ratings
    Interaction tracking00 Ratings9.01 Ratings
    Channel / partner relationship management00 Ratings9.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Responsive and Unanet CRM by Cosential
    Feature
    Responsive
    -
    Ratings
    Unanet CRM by Cosential
    7.0
    2 Ratings
    10% below category average
    Lead management00 Ratings9.02 Ratings
    Email marketing00 Ratings5.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Responsive and Unanet CRM by Cosential
    Feature
    Responsive
    -
    Ratings
    Unanet CRM by Cosential
    8.5
    2 Ratings
    10% above category average
    Task management00 Ratings9.02 Ratings
    Reporting00 Ratings8.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Responsive and Unanet CRM by Cosential
    Feature
    Responsive
    -
    Ratings
    Unanet CRM by Cosential
    8.7
    2 Ratings
    13% above category average
    Forecasting00 Ratings6.01 Ratings
    Pipeline visualization00 Ratings10.02 Ratings
    Customizable reports00 Ratings10.02 Ratings
    Customization
    Comparison of Customization features of Responsive and Unanet CRM by Cosential
    Feature
    Responsive
    -
    Ratings
    Unanet CRM by Cosential
    7.5
    1 Ratings
    2% below category average
    Custom fields00 Ratings9.01 Ratings
    Custom objects00 Ratings6.01 Ratings
    Security
    Comparison of Security features of Responsive and Unanet CRM by Cosential
    Feature
    Responsive
    -
    Ratings
    Unanet CRM by Cosential
    10.0
    2 Ratings
    17% above category average
    Single sign-on capability00 Ratings10.02 Ratings
    Role-based user permissions00 Ratings10.02 Ratings
    Social CRM
    Comparison of Social CRM features of Responsive and Unanet CRM by Cosential
    Feature
    Responsive
    -
    Ratings
    Unanet CRM by Cosential
    5.0
    1 Ratings
    40% below category average
    Social data00 Ratings5.01 Ratings
    Social engagement00 Ratings5.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Responsive and Unanet CRM by Cosential
    Feature
    Responsive
    -
    Ratings
    Unanet CRM by Cosential
    10.0
    2 Ratings
    28% above category average
    Marketing automation00 Ratings10.02 Ratings
    Platform
    Comparison of Platform features of Responsive and Unanet CRM by Cosential
    Feature
    Responsive
    -
    Ratings
    Unanet CRM by Cosential
    7.0
    1 Ratings
    9% below category average
    Mobile access00 Ratings7.01 Ratings
    Best Alternatives
    ResponsiveUnanet CRM by Cosential
    Small Businesses
    No answers on this topic
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ResponsiveUnanet CRM by Cosential
    Likelihood to Recommend
    9.3
    (33 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    9.5
    (27 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    9.8
    (17 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    ResponsiveUnanet CRM by Cosential
    Likelihood to Recommend
    Responsive (formerly RFPIO)
    Good use cases: - Responding to RFP's especially generic questions that are asked frequently (company size, product info, security posture) - Delegating approvals or questions to appropriate teams where the AI solution is not well positioned to provide a thorough or complete answer - Reviewing previous RFP documents that have been submitted by previous account teams Bad Use Cases: - Struggles compared to other AI tools with contextual deep questions about product functionality - Doesn't seamlessly integrate with tools where our clients submit RFP and require sign ons.
    Incentivized
    Read full review
    Unanet
    I believe it is well suited for large companies or companies that use many different platforms to track and display data because of the ways Unanet can connect across platforms. If your company tracks projects associated with clients to plan workflow and business development opportunities, this is a great CRM to use. It is very user-friendly and the team at Unanet works well with our internal partners to maximize efficiency and provide us the customizations that we need
    Incentivized
    Read full review
    Pros
    Responsive (formerly RFPIO)
    • Live collaboration - the ability for multiple experts to simultaneously work on the same RFP.
    • Artificial intelligence - the ability for the product to continually learn what the best answers are and serve them up to our teams.
    • Dynamic branding - the ability for custom brand different templates by vertical, line of business, local branding, etc. with seamless transition.
    • Content review & moderation - the ability for our national content team to bulk review, edit and share content with our teams in a methodical way.
    Incentivized
    Read full review
    Unanet
    • Inputting of companies and leads who may become prospects.
    • Creating specific opportunities for construction projects.
    • Tracking opportunities through the entire sales cycle.
    • Inputting detailed notes and activity by the Sales team.
    Incentivized
    Read full review
    Cons
    Responsive (formerly RFPIO)
    • Reporting and Analytics is basic, you can purchase advanced analytics though
    • It would have been nice to have a set structure in mind or a example/case study to structure our responses in the most appropriate way, but we are working through that with their stellar support team
    • Really great new features, but expensive
    Incentivized
    Read full review
    Unanet
    • The open software is somewhat difficult to master as an administrator.
    • Report writing could be more intuitive.
    • The company seems to cater to larger users.
    Incentivized
    Read full review
    Likelihood to Renew
    Responsive (formerly RFPIO)
    We'd be sunk without Responsive. The sales motion would slow way down in several places, and that's just unacceptable. AND I love the product. It helps me do my job efficiently. The Responsive team is GREAT. Support is getting better. The Product and Customer Experience Team is so knowledgeable and willing to help with new features and troubleshoot what's going on. It's an all-around great experience. Not to mention starting over - I can't even get my head around that.
    Incentivized
    Read full review
    Unanet
    No answers on this topic
    Usability
    Responsive (formerly RFPIO)
    Very easy to navigate and use. Very intuitive user interface
    Incentivized
    Read full review
    Unanet
    Unanet is user-friendly and a very “smart” platform. I took off one point for the issues we seem to run into every couple weeks in which certain features are glitchy and unable to be used for a couple hours. They are fixed quickly, but it is frustrating in the moment
    Incentivized
    Read full review
    Support Rating
    Responsive (formerly RFPIO)
    If I cannot solve a problem, then I reach out to Support and they are ON IT. They always solve the problem and get back to me immediately with an answer. Our customer support person who is assigned to us (we have had several) are responsive and helpful. We have asked them to sit in on meetings and help socialize the tool.
    Incentivized
    Read full review
    Unanet
    My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
    Incentivized
    Read full review
    Implementation Rating
    Responsive (formerly RFPIO)
    We were able to complete an RFP during our free trial. We were already leaning toward RFPIO but that pushed us over the edge.
    Read full review
    Unanet
    No answers on this topic
    Alternatives Considered
    Responsive (formerly RFPIO)
    While others have had a good experience with Qvidian, we unfortunately did not. Our questions were never answered by our Qvidian rep, as we used it the platform had no AI capabilities, and we had very low usage. It didn't serve our needs. Responsive has been incredible in their communication, responses, partnership, and willingness to get our feedback in order to improve the platform
    Incentivized
    Read full review
    Unanet
    I have not used other CRM systems because all of my employers have used Cosential
    Incentivized
    Read full review
    Return on Investment
    Responsive (formerly RFPIO)
    • Client Confidence: the use of RFP360 has allowed us to deliver a demonstrably robust process to our clients, providing them a very high level of confidence in the quality of our work.
    • Time Efficiency: RFP360's services provide a great deal of time-saving in the management of virtually the entire RFP process.
    Incentivized
    Read full review
    Unanet
    • Allowed for common tracking by business developers in different regions.
    • Helped us quantify effort.
    • Provides great reports for management.
    Incentivized
    Read full review
    ScreenShots

    Responsive Screenshots

    Screenshot of a view of the platformScreenshot of an AI generated responseScreenshot of some of the available customer resourcesScreenshot of some of the available integrationsScreenshot of a promotional flyerScreenshot of an example of the AI augmented content management feature