RFP360 - Excellent RFP Management Tool
Updated May 24, 2021
RFP360 - Excellent RFP Management Tool
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with RFP360
We are using RFP360 to help us better organize our RFP content. Previously, we did not have a solution in place, and we referenced older proposals for our current content, which delayed our response time. It is being used by my marketing department, and by our SMEs. The tool has increased our ability to turn around drafts in a more timely manner and for our experts to make sure our content is always up to date. So far, after only a couple of months, the tool is very popular and working well for us.
- Organization
- Ease of Use
- Keyword Search
- Handle PowerPoint Templates
- Detect duplicates before saved
- Nothing else
- The Data Repository
- Keyword Search
- Review assignments
- Speed to Draft
- Ease of Use
- Good ROI
It was the only one that had a content library that was separate from the main system. Initially, we were only looking for a content library, but we ultimately went with the full RFP360 system and will move to implement more tools in the future. We stopped looking at other options because of the content library not being sold separately.
Do you think RFP360 delivers good value for the price?
Yes
Are you happy with RFP360's feature set?
Yes
Did RFP360 live up to sales and marketing promises?
Yes
Did implementation of RFP360 go as expected?
Yes
Would you buy RFP360 again?
Yes
RFP360 Feature Ratings
Using RFP360
2 - The main user of this product is my RFP writer, but we worked together to build out the library. The library has allowed us to build a draft within 2 hours rather than 2 days. It was been an excellent change and has made us more productive and faster. We love it.
5 - Besides my RFP writer and myself, we have 3 other people who can log in and review content. This has been very helpful as we pulled information from several years with of RFPs to build the library. As the need arises, other members of my Marketing team will be given access to help us with adding graphics and review the content.
- Quicker Drafts
- Review of Content
- None
- At this Time
- Default content templates
- Additional users for review
Evaluating RFP360 and Competitors
- Price
- Product Features
- Product Usability
The single more important factor in our decision was that we had a content library that allows us to build out and search the content easily. This included the ability to give others access to edit the content to ensure that we are answering our RFPs with the most current information available to us.
We would not do anything different. There are so few options that offer just a content library, which is what we started looking for originally. Once we determined that there were not many options, we looked at the benefits of a few and decided on RFP360 because of the ease of use.
RFP360 Implementation
- Implemented in-house
Change management was minimal
RFP360 Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, we did not. It was not necessary.
I felt the entire onboarding and support process was exceptional.
Using RFP360
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Navigation
- Adding content
- search
- Templates