RFP360 - Excellent RFP Management Tool
Updated May 24, 2021

RFP360 - Excellent RFP Management Tool

Lawrence Kaiser | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RFP360

We are using RFP360 to help us better organize our RFP content. Previously, we did not have a solution in place, and we referenced older proposals for our current content, which delayed our response time. It is being used by my marketing department, and by our SMEs. The tool has increased our ability to turn around drafts in a more timely manner and for our experts to make sure our content is always up to date. So far, after only a couple of months, the tool is very popular and working well for us.
  • Organization
  • Ease of Use
  • Keyword Search
  • Handle PowerPoint Templates
  • Detect duplicates before saved
  • Nothing else
  • The Data Repository
  • Keyword Search
  • Review assignments
  • Speed to Draft
  • Ease of Use
  • Good ROI
It was the only one that had a content library that was separate from the main system. Initially, we were only looking for a content library, but we ultimately went with the full RFP360 system and will move to implement more tools in the future. We stopped looking at other options because of the content library not being sold separately.

Do you think RFP360 delivers good value for the price?


Are you happy with RFP360's feature set?


Did RFP360 live up to sales and marketing promises?


Did implementation of RFP360 go as expected?


Would you buy RFP360 again?


RFP360 is well suited for organizations that have a lot of content for RFPs and need a tool to organize all of it. If you are looking for a tool to speed up your time to the first draft, RFP360 is a great option. It works well across large teams and multiple teams.

RFP360 Feature Ratings

Proposal templates
Proposal content library updates
Guided proposal creation
Searchable proposal database
RFP management & response
Proposal collaboration & approval
User permissions/proposal editing controls
Sales proposal workflow
Proposal automation user interface
Proposal content tracking

Using RFP360

2 - The main user of this product is my RFP writer, but we worked together to build out the library. The library has allowed us to build a draft within 2 hours rather than 2 days. It was been an excellent change and has made us more productive and faster. We love it.
5 - Besides my RFP writer and myself, we have 3 other people who can log in and review content. This has been very helpful as we pulled information from several years with of RFPs to build the library. As the need arises, other members of my Marketing team will be given access to help us with adding graphics and review the content.
  • Quicker Drafts
  • Review of Content
  • None
  • At this Time
  • Default content templates
  • Additional users for review
This tool has been fantastic as we have revamped our RFP process. We are much faster and far more efficient.Our win rate is up, but I am not 100% sure this is the cause, but I love to see it. The customer support and training are also fantastic. Thumbs up!

Evaluating RFP360 and Competitors

  • Price
  • Product Features
  • Product Usability
The single more important factor in our decision was that we had a content library that allows us to build out and search the content easily. This included the ability to give others access to edit the content to ensure that we are answering our RFPs with the most current information available to us.
We would not do anything different. There are so few options that offer just a content library, which is what we started looking for originally. Once we determined that there were not many options, we looked at the benefits of a few and decided on RFP360 because of the ease of use.

RFP360 Implementation

RFP360 Support

Excellent support during the training process. Since we were onboarded, we have not had too many questions, but when we did, they were answered promptly and thoroughly. We have been very satisfied.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
No, we did not. It was not necessary.
I felt the entire onboarding and support process was exceptional.

Using RFP360

Very easy to navigate and use. Very intuitive user interface.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Navigation
  • Adding content
  • search