RFPIO Elevates Searching to an Art Form
August 09, 2021

RFPIO Elevates Searching to an Art Form

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with RFPIO

Our proposal team is using the Answer Library extensively to find answers to proposal questions. Other departments do not use it. RFPIO addresses the business problem of finding information efficiently and accurately. We have done extensive work in the Answer and Documents libraries to organize and sort the information. RFPIO customer support personnel have pitched in and provided hours of assistance as we socialized the tool.

Pros

  • Promotes easy searches
  • Stores and organizes information effectively
  • Enables RFPs to be answered efficiently if they are in an Excel format
  • Automates review cycles

Cons

  • Projects (in MS Word) are difficult to run in RFPIO
  • Graphics and text boxes are not always working correctly
  • Some of the functions are hard to locate
  • We have faster response times.
  • Our efficiency has improved.
  • We need less people to respond to an RFP.
If I cannot solve a problem, then I reach out to Support and they are ON IT. They always solve the problem and get back to me immediately with an answer. Our customer support person who is assigned to us (we have had several) are responsive and helpful. We have asked them to sit in on meetings and help socialize the tool.
Although we are not running many projects through RFPIO, the Answer Library and Documents Library are extremely helpful to our internal clients and to the proposal team. Before RFPIO, we used SharePoint and it was not effective and took forever to find the information we needed. RFPIO is more sophisticated and intuitive. I like the way that users can impact the development of the tool.
Qvidian, as I remember it, was clunky and difficult to use. Not user friendly at all.

Do you think Responsive delivers good value for the price?

Yes

Are you happy with Responsive's feature set?

Yes

Did Responsive live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Responsive go as expected?

Yes

Would you buy Responsive again?

Yes

1. RFPIO is perfect for searching for specific information when you are responding to an RFP. Search engine is powerful. We narrow our search using several customized filters and know we are getting a thorough search.
2. Excel responses work very well in RFPIO.
3. Typical RFPs that are formatted in Word are challenging to run via RFPIO. We struggle with this.
4. We have yet to master the template.

Responsive Feature Ratings

Proposal Creation & Organization
8.3
Proposal templates
6
Proposal content library updates
9
Searchable proposal database
10
Proposal Collaboration & Workflow
8.5
RFP management & response
7
Proposal collaboration & approval
7
User permissions/proposal editing controls
10
Proposal automation user interface
10
Proposal Delivery
10.0
Proposal content tracking
10

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