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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Responsive

    Score8.9 out of 10
    N/AResponsive (formerly RFPIO), headquartered in Beaverton, offers their proposal management and automation software, featuring import and export, proposal knowledgebase and answer library, evaluation intake forms, and project management tools (e.g. Gantt chart) associated to proposal tracking.N/A

    Zanda (formerly Power Diary)

    Score1.1 out of 10
    N/AZanda Health, formerly Power Diary, is cloud-based practice management software for solo practitioners and group practices in mental health, rehabilitation, allied health, and wellness services. It centralizes administrative and clinical workflows for psychologists, counselors, social workers, physical and occupational therapists, speech pathologists, chiropractors, dietitians, massage therapists, and related providers.

    $19

    per month per practitioner

    Pricing
    ResponsiveZanda (formerly Power Diary)
    Editions & Modules
    No answers on this topic
    Just Me
    $10
    per week
    Light
    $16
    per week
    Medium
    $26
    per week
    Large
    $42
    per week
    Plus
    Scales with calendars needed
    Offerings
    Pricing Offerings
    ResponsiveZanda (formerly Power Diary)
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ResponsiveZanda (formerly Power Diary)
    Considered Both Products
    Responsive (formerly RFPIO)
    No answer on this topic
    Zanda Health Pty Ltd
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    34 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    24 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    34 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    25 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    21 Answers
    No answers on this topic
    Best Alternatives
    ResponsiveZanda (formerly Power Diary)
    Small Businesses
    No answers on this topic
    Tebra Billing & Payments
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    AdvancedMD
    Score7.6 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ResponsiveZanda (formerly Power Diary)
    Likelihood to Recommend
    9.3
    (33 ratings)
    1.1
    (3 ratings)
    Likelihood to Renew
    9.5
    (27 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.8
    (17 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    ResponsiveZanda (formerly Power Diary)
    Likelihood to Recommend
    Responsive (formerly RFPIO)
    Good use cases: - Responding to RFP's especially generic questions that are asked frequently (company size, product info, security posture) - Delegating approvals or questions to appropriate teams where the AI solution is not well positioned to provide a thorough or complete answer - Reviewing previous RFP documents that have been submitted by previous account teams Bad Use Cases: - Struggles compared to other AI tools with contextual deep questions about product functionality - Doesn't seamlessly integrate with tools where our clients submit RFP and require sign ons.
    Incentivized
    Read full review
    Zanda Health Pty Ltd
    The most important thing is that I feel confident that my client records are kept secure and private, and that Power Diary has strict security and privacy measures in place
    and compliance with relevant legislative and regulatory requirements. Data is
    encrypted, and two factor authentication is required to access the system. I can't think of any scenarios where it would be less appropriate to use.
    Incentivized
    Read full review
    Pros
    Responsive (formerly RFPIO)
    • Live collaboration - the ability for multiple experts to simultaneously work on the same RFP.
    • Artificial intelligence - the ability for the product to continually learn what the best answers are and serve them up to our teams.
    • Dynamic branding - the ability for custom brand different templates by vertical, line of business, local branding, etc. with seamless transition.
    • Content review & moderation - the ability for our national content team to bulk review, edit and share content with our teams in a methodical way.
    Incentivized
    Read full review
    Zanda Health Pty Ltd
    • Product Functionality
    • Integration with Xero
    Read full review
    Cons
    Responsive (formerly RFPIO)
    • Reporting and Analytics is basic, you can purchase advanced analytics though
    • It would have been nice to have a set structure in mind or a example/case study to structure our responses in the most appropriate way, but we are working through that with their stellar support team
    • Really great new features, but expensive
    Incentivized
    Read full review
    Zanda Health Pty Ltd
    • In records and files I want to create folders especially with my NDIS clients
    • My onboarding in the beginning was not the greatest as I got more from YouTube
    • They are my main two
    Incentivized
    Read full review
    Likelihood to Renew
    Responsive (formerly RFPIO)
    We'd be sunk without Responsive. The sales motion would slow way down in several places, and that's just unacceptable. AND I love the product. It helps me do my job efficiently. The Responsive team is GREAT. Support is getting better. The Product and Customer Experience Team is so knowledgeable and willing to help with new features and troubleshoot what's going on. It's an all-around great experience. Not to mention starting over - I can't even get my head around that.
    Incentivized
    Read full review
    Zanda Health Pty Ltd
    No answers on this topic
    Usability
    Responsive (formerly RFPIO)
    Very easy to navigate and use. Very intuitive user interface
    Incentivized
    Read full review
    Zanda Health Pty Ltd
    I think Power Diary is relatively intuitive however of late, over development of certain features with insufficient user experience testing, and, in my opinion, no desire to resolve the concerns of customers shows me that Power Diary's business model is not customer centric, but self centric and most businesses with this ethos fail in time.
    Read full review
    Support Rating
    Responsive (formerly RFPIO)
    If I cannot solve a problem, then I reach out to Support and they are ON IT. They always solve the problem and get back to me immediately with an answer. Our customer support person who is assigned to us (we have had several) are responsive and helpful. We have asked them to sit in on meetings and help socialize the tool.
    Incentivized
    Read full review
    Zanda Health Pty Ltd
    No answers on this topic
    Implementation Rating
    Responsive (formerly RFPIO)
    We were able to complete an RFP during our free trial. We were already leaning toward RFPIO but that pushed us over the edge.
    Read full review
    Zanda Health Pty Ltd
    No answers on this topic
    Alternatives Considered
    Responsive (formerly RFPIO)
    While others have had a good experience with Qvidian, we unfortunately did not. Our questions were never answered by our Qvidian rep, as we used it the platform had no AI capabilities, and we had very low usage. It didn't serve our needs. Responsive has been incredible in their communication, responses, partnership, and willingness to get our feedback in order to improve the platform
    Incentivized
    Read full review
    Zanda Health Pty Ltd
    This is the first time I have used this type of practice management system. I used the Specialist Homelessness Information Platform (SHIP) in my previous role, which made it easier for me to transition to using Power Diary.
    Incentivized
    Read full review
    Return on Investment
    Responsive (formerly RFPIO)
    • Client Confidence: the use of RFP360 has allowed us to deliver a demonstrably robust process to our clients, providing them a very high level of confidence in the quality of our work.
    • Time Efficiency: RFP360's services provide a great deal of time-saving in the management of virtually the entire RFP process.
    Incentivized
    Read full review
    Zanda Health Pty Ltd
    • I am still to work out if my ROI is going to be beneficial
    Incentivized
    Read full review
    ScreenShots

    Responsive Screenshots

    Screenshot of a view of the platformScreenshot of an AI generated responseScreenshot of some of the available customer resourcesScreenshot of some of the available integrationsScreenshot of a promotional flyerScreenshot of an example of the AI augmented content management feature

    Zanda (formerly Power Diary) Screenshots

    Screenshot of Zanda appointment scheduling with online booking, automatic reminders, and appointment confirmations. The automatic waitlist matches clients waiting for appointments based on their preferences, prompting you to send an SMS and fill your calendar fast.Screenshot of BizzyAI: Scribe transcribes live sessions and generates clinical notes based on a chosen template.Screenshot of The portal, where clients can view, book, and manage their appointments online.Screenshot of Clinic performance reports that cover everything from appointments to revenue.Screenshot of the dashboard to automate administrative tasks. These automations keep clients engaged and ensure smooth, consistent communication.Screenshot of Zanda's dashboard for client records, including personal and contact information, treatment plans, appointment history, and a complete log of files and messages. Plus, Zanda includes online forms that let clients submit their details straight to the system.