Power Diary provides me with peace of mind.
June 15, 2023
Power Diary provides me with peace of mind.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Power Diary
I have been in private practice (sole trader) for just over 3 months and am in the process of building my client load. I am a member of the Australian Counselling Association, and they recommended Power Diary. I was seeking a software management system that guaranteed secure storage of client records and protected client privacy. I also researched other systems and read their privacy policies and Power Diary's privacy policy provided me with reassurance that client records are safe, secure and private, so when I go through the informed consent process with clients, I feel confident about telling them that their records are kept private and confidential.
I use Power Diary to store client records, schedule appointments, invoice clients, add admin/case notes etc.
I am currently trying to keep costs down whilst I am building my practice and Power Diary offered 50% off their monthly fees for 6 months which has been helpful. I can also choose which services (e.g. SMS reminders, credit card payments) I can afford to utilise at the moment and as my practice grows I have the option of utilising these services to save myself time and money. I appreciate having the option to choose.
I use Power Diary to store client records, schedule appointments, invoice clients, add admin/case notes etc.
I am currently trying to keep costs down whilst I am building my practice and Power Diary offered 50% off their monthly fees for 6 months which has been helpful. I can also choose which services (e.g. SMS reminders, credit card payments) I can afford to utilise at the moment and as my practice grows I have the option of utilising these services to save myself time and money. I appreciate having the option to choose.
- Provides detailed instructions on how to use their services and also webinars on various topics to help grow your practice. They also check in via email and offer advice if you are having any issues with the system.
- Invoicing is simple and their system makes it easy to monitor payments received and outstanding.
- Writing client case notes and recording all administrative notes is a simple process.
- Client documents can be saved into client records, so everything is in one place and there is no need to keep hard copy records.
- They have templates (letters etc.) that can be accessed and used which saves time.
- They have a feature that assists with developing policies which I found helpful.
- They have a Facebook Page that allows Power Diary users to communicate, share tips etc.
- The system itself is user friendly and quite easy to navigate. If you need help, you can access the instructions provided by Power Diary.
- When I schedule supervision/meetings etc. in the calendar, it only shows my practice addresses and I have not been able to work out how to add the meeting address. I just add it to the notes section.
- I worked as a standby counsellor for a corporate event and was required to support multiple students if necessary. I had to invoice the corporation and add them as a client. PD is more suited to adding individual clients. I would be great to improve this.
- Secure storage of client records.
- Quick and easy to add clients and schedule appointments.
- Simple process for adding case notes etc.
- Peace of mind that client records are secure, and help is available from PD when required.
- Easy to manage client records.
- I feel confident that as my practice grows, PD system will make it easy for me to manage my client load and keep up to date with everything.
This is the first time I have used this type of practice management system.
I used the Specialist Homelessness Information Platform (SHIP) in my previous role, which made it easier for me to transition to using Power Diary.
I used the Specialist Homelessness Information Platform (SHIP) in my previous role, which made it easier for me to transition to using Power Diary.
Do you think Power Diary delivers good value for the price?
Yes
Are you happy with Power Diary's feature set?
Yes
Did Power Diary live up to sales and marketing promises?
Yes
Did implementation of Power Diary go as expected?
Yes
Would you buy Power Diary again?
Yes