Retool vs. ServiceNow App Engine

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Retool
Score 9.1 out of 10
N/A
Retool is a UI software component library presenting a fast way to build custom internal tools, from the company of the same name in San Francisco, California.
$10
per month per user
ServiceNow App Engine
Score 7.3 out of 10
N/A
ServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.N/A
Pricing
RetoolServiceNow App Engine
Editions & Modules
Team
$10
per month per user
Business
$50
per month per user
Enterprise
Custom Quote
No answers on this topic
Offerings
Pricing Offerings
RetoolServiceNow App Engine
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
RetoolServiceNow App Engine
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
RetoolServiceNow App Engine
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Retool
8.3
1 Ratings
1% below category average
ServiceNow App Engine
7.6
6 Ratings
10% below category average
Drag-and-drop Interfaces9.01 Ratings9.05 Ratings
Reusability8.01 Ratings8.05 Ratings
Platform Scalability8.01 Ratings5.76 Ratings
Visual Modeling00 Ratings7.36 Ratings
Platform Security00 Ratings8.36 Ratings
Platform User Management00 Ratings7.06 Ratings
Best Alternatives
RetoolServiceNow App Engine
Small Businesses
Creatio
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Score 9.4 out of 10
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Score 9.4 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.9 out of 10
Quixy
Quixy
Score 9.9 out of 10
Enterprises
Creatio
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Score 9.4 out of 10
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Score 9.4 out of 10
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User Ratings
RetoolServiceNow App Engine
Likelihood to Recommend
9.0
(1 ratings)
6.7
(7 ratings)
Usability
-
(0 ratings)
7.7
(3 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.0
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
8.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
RetoolServiceNow App Engine
Likelihood to Recommend
Retool
If you need to build an admin panel or any other backend system, Retool is the right tool for you.
Read full review
ServiceNow
When the solution involved complex workflows and integration with many 3rd party applications, we felt the Now app engine was less appropriate as it could not handle different integrations simultaneously for incident resolution and complaints management. This was well suited and managed by people who don't know basic coding.
Read full review
Pros
Retool
  • Ease of use - someone with small amount of experience can use it.
  • Adaptability - you can build a lot of things with it.
  • Reliability - works quite well.
Read full review
ServiceNow
  • Perfect tools for easy task management.
  • Coordination platform.
  • Effective project documentation.
Read full review
Cons
Retool
  • Loading speed - not sure if this is just us, but in my experience, it's not the fastest loading platform.
  • More customization with colors and fonts.
Read full review
ServiceNow
  • Improve the UI of the environment
  • The left panel in service now is clumsy that can be improved.
  • Connect service now with callers email for any notification related to any incident raised.
Read full review
Likelihood to Renew
Retool
No answers on this topic
ServiceNow
There are limited use cases where we are just using the service now app engine as of now
Read full review
Usability
Retool
Because even though it is quite intuitive it is not the best tool I have ever seen.
Read full review
ServiceNow
overall it's a good software, but I think it could be updated to give it an edge over other platforms
Read full review
Reliability and Availability
Retool
No answers on this topic
ServiceNow
Almost 100% available on time
Read full review
Support Rating
Retool
No answers on this topic
ServiceNow
They tried their best to resolve our queries every time we contacted them about any technical support
Read full review
Implementation Rating
Retool
No answers on this topic
ServiceNow
App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.
Read full review
Alternatives Considered
Retool
No answers on this topic
ServiceNow
ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order with limited keywords and very easy to customize. The best part is we can simply reply on mails using ServiceNow App Engine and keep a proper log of the tickets.
Read full review
Scalability
Retool
No answers on this topic
ServiceNow
It is scalable but not reliable
Read full review
Return on Investment
Retool
  • Major impact - ability to build a backend system is huge.
  • Major impact - used every day by multiple people.
  • Major impact - ability to be used by less technical teammates.
Read full review
ServiceNow
  • Effective and profitable multiple project management platform.
  • The tracking of project activities and contract management the tool is amazing.
  • Effective solution of files sharing and easy project comment sharing software.
  • Intuitive collaboration solution.
Read full review
ScreenShots