Reviews.io vs. Sitejabber

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Reviews.io
Score 8.3 out of 10
N/A
Reviews.io is a consumer ratings & reviews platform. The vendor says their differentiation is outstanding customer service and affordable pricing with 0 long contracts. The vendor promises it doesn't just encourage trust, it embodies trust, with morals in all the right places. The vendor also prides itself on being a technologically-advanced review platform with features including: In-Email Review Forms SMS Collection Competitor Analysis Engage Bot…
$89
per month
Sitejabber
Score 8.7 out of 10
N/A
Sitejabber aims to bridge the gap between consumers and businesses by offering an open platform for consumers to share their voice, research and discover trustworthy brands and resources online. It help businesses to grow and scale through a suite of review collection and management tools by leveraging social proof to increase traffic and sales, improve customer loyalty and retention and share across social media to instantly boost their online presence.N/A
Pricing
Reviews.ioSitejabber
Editions & Modules
GROWTH
$89
per month
PROFESSIONAL
$159
per month
ENTERPRISE
From $499
per month
No answers on this topic
Offerings
Pricing Offerings
Reviews.ioSitejabber
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
Reviews.ioSitejabber
Small Businesses
Growave
Growave
Score 9.4 out of 10
Growave
Growave
Score 9.4 out of 10
Medium-sized Companies
Bazaarvoice
Bazaarvoice
Score 8.2 out of 10
Bazaarvoice
Bazaarvoice
Score 8.2 out of 10
Enterprises
PowerReviews
PowerReviews
Score 8.1 out of 10
PowerReviews
PowerReviews
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Reviews.ioSitejabber
Likelihood to Recommend
9.0
(1 ratings)
9.2
(4 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Reviews.ioSitejabber
Likelihood to Recommend
Reviews.io
Reviews.io is a great option for any ecommerce site that is looking to gather company and product reviews to help make the customer purchasing decision easier. Their BCC integration appears to make it possible to use their services with any platform so long as you can edit the email order confirmation templates.
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Sitejabber
Sitejabber makes it easy to create social media posts, ads, and banners right from the dashboard, as well as add reviews to drive engagement, CTR, and produce more leads and sales. It allows us to grow and improve our SEO while increasing visibility on the internet thanks to our SEO-optimized business profile page that features our reviews. We may improve the visibility of our organic search results.
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Pros
Reviews.io
  • Widget library with customizable, mobile-friendly widgets.
  • Custom widgets can be built for you.
  • WYSIWYG and HTML email templates.
  • Instagram and UGC gallery included.
  • Sync your product catalog via Merchant Center.
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Sitejabber
  • Gives reviews.
  • Answers questions.
  • Gives you details of the website.
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Cons
Reviews.io
  • Setting up isn't hard, but the documentation conflicts with itself sometimes.
  • They reference a BigCommerce app that isn't available (yet).
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Sitejabber
  • It has slow customer services.
  • Too many ads on reviews pages.
  • Anyone can write reviews, unverified users trying to make their company look really good by hiding real reviews.
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Support Rating
Reviews.io
We had to reach out a few times during the setup process and we never had to wait more than a few minutes to get a response via their online chat. When a more in-depth answer was required they followed up via email and pulled in other team members when necessary.
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Sitejabber
No answers on this topic
Alternatives Considered
Reviews.io
Reviews.io has a similar product offering as the other well known review collection companies. However, they are much more competitive in terms of pricing and that was a big influence on our decision to go with them. They also have a library of widgets you can choose from and customize to make publishing reviews on your website very easy. It's not a cookie cutter solution, which we really like.
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Sitejabber
Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase.
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Return on Investment
Reviews.io
  • Increased customer trust through verified company and product reviews.
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Sitejabber
  • Saves us from spending money on scam websites.
  • Helps us making a buy decision based on the reviews.
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ScreenShots