Richpanel vs. Sprinklr Service
Richpanel vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Richpanel | N/A | Richpanel is a help desk software that helps users create a seamless support experience for both the customer & support teams. Richpanel features a self-service portal for end customers to help them resolve the most common issues immediately in real time, 24x7. Its inbox integrates all channels through integrations, so support teams can manage everything from one screen. | $29 per month per user | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
Richpanel | Sprinklr Service | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
Richpanel | Sprinklr Service | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
Richpanel | Sprinklr Service | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Richpanel | Sprinklr Service | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Richpanel | Sprinklr Service | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.4 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Richpanel | Sprinklr Service | |
---|---|---|
Likelihood to Recommend | Richpanel No answers on this topic | Sprinklr |
Pros | Richpanel No answers on this topic | Sprinklr |
Cons | Richpanel No answers on this topic | Sprinklr |
Likelihood to Renew | Richpanel No answers on this topic | Sprinklr |
Usability | Richpanel No answers on this topic | Sprinklr |
Reliability and Availability | Richpanel No answers on this topic | Sprinklr |
Performance | Richpanel No answers on this topic | Sprinklr |
Support Rating | Richpanel No answers on this topic | Sprinklr |
In-Person Training | Richpanel No answers on this topic | Sprinklr |
Implementation Rating | Richpanel No answers on this topic | Sprinklr |
Alternatives Considered | Richpanel No answers on this topic | Sprinklr |
Return on Investment | Richpanel No answers on this topic | Sprinklr |
ScreenShots |