Ring.io

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ring.io
Score 9.0 out of 10
N/A
Ring.io in Herndon Virginia offers their Salesdialer for Salesforce or Zoho CRMs, featuring automatic activity logging to its associated CRM, local dialing, click-to-call from the CRM, and custom call dispositions.N/A
Pricing
Ring.io
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Ring.io
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Ring.io
Considered Both Products
Ring.io
Chose Ring.io
Simply said that for the functionality that we require and having the speed dialer option, it is maybe at the highest one-third of the cost. The only other thing I would add is the capability of Ring.io to modify the front GUI webphone to fit our needs.
Chose Ring.io
I don't have experience with similar products.
Chose Ring.io
I haven't had an opportunity to use many other dialer technologies, because other companies I've worked at haven't had the right technology or integrations to make it work. Previously I've had to manually dial numbers from a desktop phone, or even use my cell phone in some …
Chose Ring.io
ring.io is more effective and efficient overall. We have experienced less problems with ring.io. Also, it is able to integrate with our CRM which is a big positive.
Top Pros
Top Cons
Features
Ring.io
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Ring.io
9.0
5 Ratings
19% above category average
Contact preview8.95 Ratings
Dialer-CRM integration9.05 Ratings
Call notes & tags9.05 Ratings
Automatic call logging9.05 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Ring.io
9.0
5 Ratings
14% above category average
Outbound dialing9.05 Ratings
Inbound routing9.04 Ratings
Custom caller ID9.05 Ratings
Click-to-call9.05 Ratings
Recorded voicemail drop9.05 Ratings
Dialer contact import9.04 Ratings
Campaign & list management9.05 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Ring.io
7.7
5 Ratings
2% below category average
Follow-up calls10.04 Ratings
Dialer reporting & analytics5.15 Ratings
Dialer compliance8.15 Ratings
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Ring.io
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User Ratings
Ring.io
Likelihood to Recommend
9.0
(5 ratings)
User Testimonials
Ring.io
Likelihood to Recommend
Ring.io
If you normally operate strictly on outbound calls, this is a great resource as well as the call recording functionality. However, in terms of functionality for inbound calls, it is lacking. As I already mentioned, there is no mobile app option which hinders its accessibility to some of our team members.
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Pros
Ring.io
  • Salesforce integration: allows users to track activities and create follow-up items if needed based on the nature of the call.
  • Web-based calling: using a Chrome browser extension, callers do not have to leave the browser to make calls, drop voicemails, and work through a calling queue.
  • Voice-mail recording: prepare voicemails in advance and drop the voicemails into voice mailboxes without repeatedly leaving the same message repeatedly.
Read full review
Cons
Ring.io
  • Ring.io could do a better job with inbound calls - it frequently just shows the number, even if the person is in Salesforce.
Read full review
Alternatives Considered
Ring.io
Simply said that for the functionality that we require and having the speed dialer option, it is maybe at the highest one-third of the cost. The only other thing I would add is the capability of Ring.io to modify the front GUI webphone to fit our needs.
Read full review
Return on Investment
Ring.io
  • This is our first time using it
  • We use this over InsideSales - which has been a great decision
Read full review
ScreenShots