Riverside.fm

Riverside.fm is well suited for video content that you are recording ahead of time in order to edit and release where you are inviting people to participate that are not part of your organization. You can send them a link and they just have to go to the website and be in the conversation. There is no software to download and they do not have to worry about handling their video files after they are done.

Incentivized

• Great looking platform with a handsome layout.
• Makes it easy to invite interviewees into your "studio"
• Provides livestream capabilities

Incentivized

• I have had some times where there are video glitches, and I have been told that it could be because of other software running. It would be good if the software were more robust and able to more consistently get smooth video.
• I have had a couple instances of people being kicked off and their video files were not recoverable.

Incentivized

When you get to the platform, it's unclear where to start. You're driven to join your "studio" and invite someone to interview...but if that's not the kind of show you're creating, it's not easy to figure out the next steps.

Incentivized

I have not needed to use the Riverside.fm support that much, which in itself is a good sign of how good their product is, but when I have had to use their support it was prompt, and helpful, and the people were very kind. I am glad to know there is someone there to help quickly if I am having a problem.

Incentivized

StreamYard may have fewer capabilities than Riverside.fm, but it knows exactly what it is: a place to record/stream video conversations. Riverside.fm, in trying to be all things to all users, may need to improve its UI to serve all constituents.

Incentivized

• Since I need their platform, which again is actually pretty good, I had to waste money to sign up again, so that I had a workable password.
• from experience, wasted weeks of going back and forth with their support team - throwing off my podcast schedule.