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Riverside.fm is the best product for getting good video over the internet.
September 01, 2022

Riverside.fm is the best product for getting good video over the internet.

Seth Paine | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Pro

Overall Satisfaction with Riverside.fm

I use Riverside.fm when recording content with remote guests. When recording with all employees, I can have a system and a location for them to record on their own camera and upload the file so that I can download and have all recordings in one place to edit the episode. When we have a guest on I want the process to be as easy for them as possible, so using Riverside.fm I can send them a link for them to connect, and once they are done and their file is uploaded, they can disconnect and don't have to worry about anything else.
  • very easy to use
  • great to have all video files in one location automatically
  • the backup audio files are perfect to download and make sure all files are synced up for editing
  • it's easy to get on as a producer and be there to help everyone else who is recording without being recorded myself.
  • I have had some times where there are video glitches, and I have been told that it could be because of other software running. It would be good if the software were more robust and able to more consistently get smooth video.
  • I have had a couple instances of people being kicked off and their video files were not recoverable.
  • It is a very affordable tool for what it does.
  • It saves a lot of time that would be used to help people get their video files to you over the internet.
  • It allows the producer to be in charge of everything and the internal people who are the "actors" on the programs to just worry about being the star and not having to learn all the technical parts of recording videos.
Riverside is far better than trying to record on Zoom or Skype because on both of those platforms you are recording others' videos from over the internet, so you get any glitches that come from inconsistent connections that either you or your guest has. Riverside records locally and then uploads separately, so everyone's video quality is much greater.

Do you think Riverside.fm delivers good value for the price?

Yes

Are you happy with Riverside.fm's feature set?

Yes

Did Riverside.fm live up to sales and marketing promises?

Yes

Did implementation of Riverside.fm go as expected?

Yes

Would you buy Riverside.fm again?

Yes

Riverside.fm is well suited for video content that you are recording ahead of time in order to edit and release where you are inviting people to participate that are not part of your organization. You can send them a link and they just have to go to the website and be in the conversation. There is no software to download and they do not have to worry about handling their video files after they are done.

Riverside.fm Support

I have not needed to use the Riverside.fm support that much, which in itself is a good sign of how good their product is, but when I have had to use their support it was prompt, and helpful, and the people were very kind. I am glad to know there is someone there to help quickly if I am having a problem.

Using Riverside.fm

There are a couple of small technical issues that can effect the quality of the videos produced that is keeping me from giving it a 10. It is far superior to any other tool to get a high quality video recording with multiple people over the internet, so it is hands down the best tool I have found for this use case, but I know it can be better.