RMail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RMail
Score 10.0 out of 10
N/A
RMail is RPost’s software-as-a-service solution that enables business users to track and prove email delivery and encrypt sensitive emails. Available as a MS Outlook add-in and for other popular software platforms, RMail works with any email address without any customization required. RMail provides users with a Registered Receipt email record proving delivery status, time of delivery, and exact content.
$7
per month
Pricing
RMail
Editions & Modules
RMail Personal
$7.00
per user, per month
RMail Standard
$15.00
per user, per month
Shared Volume
Varies by Plan
for 5 or more users
Offerings
Pricing Offerings
RMail
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
RMail
Considered Both Products
RMail
Chose RMail
None of them integrated well with Gmail, and they required a password sent in a separate email or logon to an outside "portal," or they were overpriced. It was unclear how well Google Workspace complied with the HIPAA Privacy Rule. I think it did just fine, but the perception …
Chose RMail
RMail is really useful when wanting to send important encrypted information, and have control of what happens on the other end. It also comes with a complete set of features that help in any other way you can imagine. I've been through other products, and nothing compares to it.
Chose RMail
RMail offers the possibility to encrypt, track, esign, large secure file share, protect from human error, and more. I don´t know any other product that offers this amazing combination of features, and I´m happy to work with them.
Chose RMail
We found in RMail a full-featured set of secure, agile, and compliant communications, at a very accessible price!
Chose RMail
RMail has an add-on module for e-signing documents, but Adobe Sign's is just easier to use. However, if I need to combine sending an e-mail that has to be tracked along with an e-signed document, then RMail clearly wins out over using Adobe Sign. The latter is designed to …
Chose RMail
We used SendInc before RMail, and it was horrible. Recipients always had lots of problems with SendInc.
Top Pros
Top Cons
Best Alternatives
RMail
Small Businesses
Paubox Email Suite
Paubox Email Suite
Score 10.0 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
DataMotion
DataMotion
Score 8.9 out of 10
All AlternativesView all alternatives
User Ratings
RMail
Likelihood to Recommend
10.0
(7 ratings)
Likelihood to Renew
9.1
(2 ratings)
Usability
9.1
(2 ratings)
Performance
9.1
(1 ratings)
Support Rating
9.1
(1 ratings)
Implementation Rating
6.4
(2 ratings)
User Testimonials
RMail
Likelihood to Recommend
RPost
RMail is great for sending emails with information that is sensitive but that the recipient is not going to put a lot of work into retrieving. I do psychological evaluations for criminal courts and I use it to send reports to courts and attorneys. I need to use something compatible with HIPAA privacy rules, which courts and attorneys are typically not as concerned about. If they had to use a password or go to an outside web address to retrieve the email, they wouldn't do it. It's also common for an attorney to say they didn't get an email, but I always know if they did or not, and I have clear documentation of it, which is important in legal cases.
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Pros
RPost
  • Read receipts tell you the time a message was actually opened
  • The electronic signature feature is nice, and usually not included with these types of services
  • Many times, a recipient doesn't need a password to open their email. RMail leverages TLS technology in most cases
  • Recipients do have the option of creating an account, but generally they don't need to
  • Outlook integration is very easy to set up
  • Gmail integration within Chrome is pretty amazing
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Cons
RPost
  • Program plug-in crashes on occasion.
  • Issues can arise if your computer's clock is not synced to RMail's time servers.
  • Setup was initially tedious (but has gotten much better since 2019).
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Likelihood to Renew
RPost
I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).
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Usability
RPost
It is as simple as downloading a plug-in or installing a chrome extension, then you click a button to use it. The interface is straightforward.
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Performance
RPost
Works well routinely without problems.
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Support Rating
RPost
Support is easy to access via email or phone. They also reach out to you periodically with new features, but they aren't intrusive about it. I usually appreciate it when I get an email from RMail, which is not very often.
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Implementation Rating
RPost
Works great.
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Alternatives Considered
RPost
RMail is really useful when wanting to send important encrypted information, and have control of what happens on the other end. It also comes with a complete set of features that help in any other way you can imagine. I've been through other products, and nothing compares to it.
Read full review
Return on Investment
RPost
  • There's not much ROI, because we don't get it much cheaper than the list price.
  • However, being able to offer this service strengthens our service offerings.
Read full review
ScreenShots

RMail Screenshots

Screenshot of EMail encryptionScreenshot of Encrypted EmailScreenshot of Large File SharingScreenshot of Receipt AuthenticationScreenshot of Registered ReceiptScreenshot of SideNote