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RMail

Score10 out of 10

9 Reviews and Ratings

What is RMail?

RMail is RPost’s software-as-a-service solution that enables business users to track and prove email delivery and encrypt sensitive emails. Available as a MS Outlook add-in and for other popular software platforms, RMail works with any email address without any customization required. RMail provides users with a Registered Receipt email record proving delivery status, time of delivery, and exact content.

Media

EMail encryption
Encrypted Email
Large File Sharing
Receipt Authentication
Registered Receipt
SideNote

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Simple solution to HIPAA Privacy Rule compliance for a small practice

Use Cases and Deployment Scope

I use RMail to send encrypted emails with my company Gmail account.

Pros

  • Secures email in a way that is not annoying to recipients.
  • Converts attachments to pdf
  • Provides proof of sending
  • Provides proof of receipt

Cons

  • Some Gmail add ons/extensions don't work with RMail.
  • I'm not sure it can be integrated with gmail without Chrome or Outlook.
  • More features would be cool.

Most Important Features

  • Email encryption
  • Integration with Gmail

Return on Investment

  • Enabled me to send work product to customers efficiently and confidently.
  • Enabled me to maintain the highest professional standards without inconveniencing customers.
  • Simplified communication with customers and third parties.
  • I am seen as more technologically savvy than many of my colleagues.

Other Software Used

Google Workspace (formerly G Suite), Bitwarden, Microsoft 365 (formerly Office 365), Dialpad Talk

Usability

RMail - Essential E-mail Tracking for Attorneys and Others Needing Proof of Electronic Delivery

Use Cases and Deployment Scope

I use RMail in situations where a typical e-mail will simply be insufficient. Examples of such situations include where I need to confirm that a specific document, a notice of a deadline, other notice, or other legally sensitive information was received by one or more recipients, and in certain exceptional cases, that a specific e-mail was delivered and opened by specific times. Essentially, I use it as an advanced e-mail tracker.

Pros

  • E-mail tracking.
  • Providing a detailed record of receipt.
  • Providing digital timestamps as to when messages are sent.
  • Recording responses/replies to certain e-mails.

Cons

  • Program plug-in crashes on occasion.
  • Issues can arise if your computer's clock is not synced to RMail's time servers.
  • Setup was initially tedious (but has gotten much better since 2019).

Most Important Features

  • E-mail tracking.
  • Proof of delivery that can hold up in court if corroborated by expert testimony.
  • Digital timestamps.

Return on Investment

  • It has simplified invoicing, cutting down on the time that I need to dedicate to it and other administrative tasks.
  • It has provided peace of mind to my clients when they want to know the status of a sent e-mail.
  • It has provided time savings in drafting motions.

Alternatives Considered

Adobe Sign

Other Software Used

Adobe Acrobat Reader DC, Norton, Apache OpenOffice

Secure, agile and compliant communications at an affordable price

Use Cases and Deployment Scope

We needed a secure and compliant way to internally and externally communicate, and work with sensitive information, and we were looking for a service that gave us peace of mind.. and we found it in RMail!

Pros

  • Encryption
  • Tracking
  • Large File Share

Cons

  • RMail has fulfilled all my expectations, there is no improvement I can see so far.

Most Important Features

  • Encryption
  • Templates
  • RMail Recommends

Return on Investment

  • RMail has helped us secure big amounts of information.

RMail has helped me solve my problems in no time.

Use Cases and Deployment Scope

RMail has been thoroughly designed to solve all our problems with little to no effort, it makes us happy to have found a solution that works just like we need.

Pros

  • Email branding and customization
  • Compliance
  • Advanced threat protection

Cons

  • There is nothing I don't like so far.

Most Important Features

  • Compliance
  • Encryption
  • Email impostor protection

Return on Investment

  • Efficiency
  • Improves processes
  • Data control

RMail offers the best features in the market

Use Cases and Deployment Scope

We use RMail in situations which involve sensitive information such as patients´ medical records, or even internal use. We mainly use RMail to secure our communications, and also to be certain that these emails are being delivered and opened.

Pros

  • Email Encryption
  • Email Tracking
  • Secure File Sharing

Cons

  • Sometimes translations to other languages do not work well

Most Important Features

  • Encryption
  • Tracking
  • Right Recipient checking

Return on Investment

  • RMail has saved us from any possible leak of information, which could have cost us everything.