Rock RMS is an open-source Church Management System (ChMS) designed to help churches and parishes deepen relationships, streamline operations, and support spiritual growth. More than just a database, Rock offers integrated tools for people management, sacrament tracking, communications, online giving, event registration, volunteer scheduling, and discipleship engagement.
Built by churches, for churches, Rock's open architecture and workflows allow it to adapt to any unique ministry…
$410
per year (for a church of 100 people)
Textedly
Score6.9 out of 10
N/A
Textedly is an SMS marketing communications platform from the company of the same name in Nashville, that enables users to advertise, promote, announce, and engage with audiences.
Rock RMS is a great CMS for churches passionate about technology and innovation. It requires advanced developing skills to operate, which can be a challenge - but there are several partners available for contracting work. Successful usage of Rock RMS opens up the door for endless possibilities - from dynamic and beautiful websites, automations that serve both internal (staff) and external (customer) needs, and unending possibilities for innovative solutions!
I have used Textedly for several years. But recently, in my opinion their commitment to customers and customer service has dramatically declined. They made recent updates to their platform and dramatically increased prices without contacting existing customers. The price of my existing plan increased a significant amount. I have requested that the messages I have purchased be made available to my business and they will not release them until a certain date. When I contacted customer support and ask for resolution, the staff do not answer my questions or offer alternative solutions. I have requested that my account be closed and a refund of the 11 months that I have not used. They will not work with me and only offer that I pay for a higher priced plan or purchase additional messages at a very, very high rate. Please do not use this company. They are no longer considering the needs of customers that have been with them for several years.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
From my experience, their customer service has been disappointing. They have not been willing to work with me and my needs. When pricing was significantly increased, I was not informed of this in advance. It simply increased and I discovered it by accident while reviewing my subscription.
In my opinion, you will need to have developers on your team, or partner with contractors in order to get Rock RMS set up properly and keep in maintained. I think you will also need to have Rock RMS Super Users who can troubleshoot bugs and handle basic requests from internal staff. There are also several functions that every day staff use which are very user friendly (i.e. Group Viewer, content channels, Group Scheduler, communication templates.)
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
When I ask questions to customer service, the questions are not all answered. They do not come back with alternative suggestions for me and my subscription. They are not rude but only provide standard "answers" that it appears they have been coached to give
In my experience, Rock RMS is much more customizable, robust, and community focused than PCO. Planning Center's sweet spot is music management and volunteer scheduling, but I think Rock RMS outshines PCO with its integration of web sites and mobile apps, automations and jobs, workflows, and its focus on community. There are tons of free and paid plugins for Rock RMS, as well as multiple Rock RMS partners to choose from.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
