TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RocketData

    Score4 out of 10
    N/ARocketData is a platform to manage a company’s business information and reviews among 20+ location-based services: maps, search engines, all popular directories, GPS devices and social networks. RocketData adds information about a company to these services, finds mistakes, fixes them and protects data automatically. RocketData also helps businesses to engage with local customers wherever they are talking through. The platform monitors and gathers customer feedback and provides…N/A

    SmartCustomer

    Score7.6 out of 10
    N/AFounded in 2006 as Sitejabber, SmartCustomer is a reviews platform that helps businesses elevate their online reputation and visibility. Brands can use SmartCustomer to source feedback and surface reviews across various channels, resulting in expanded reach and business growth, with connections based on trust and confidence. SmartCustomer states that their review platform is both funded by the US government’s National Science Foundation and an official Google review partner.N/A
    Pricing
    RocketDataSmartCustomer
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    RocketDataSmartCustomer
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    RocketDataSmartCustomer
    Small Businesses
    Google Business Profile
    Score8.4 out of 10
    Trustpilot
    Score6.8 out of 10
    Medium-sized Companies
    Google Business Profile
    Score8.4 out of 10
    PowerReviews
    Score7.8 out of 10
    Enterprises
    No answers on this topic
    Bazaarvoice
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RocketDataSmartCustomer
    Likelihood to Recommend
    7.0
    (1 ratings)
    9.2
    (4 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    RocketDataSmartCustomer
    Likelihood to Recommend
    RocketData
    For the price, RocketData is a great lead generation tool. It wouldn't be appropriate for company financials, etc. of that nature.
    Incentivized
    Read full review
    SmartCustomer
    Sitejabber makes it easy to create social media posts, ads, and banners right from the dashboard, as well as add reviews to drive engagement, CTR, and produce more leads and sales. It allows us to grow and improve our SEO while increasing visibility on the internet thanks to our SEO-optimized business profile page that features our reviews. We may improve the visibility of our organic search results.
    Incentivized
    Read full review
    Pros
    RocketData
    • User experience - smooth, easy to use interface
    • Quick generation of contacts as well as a LinkedIn feature to go directly to their page.
    Incentivized
    Read full review
    SmartCustomer
    • Gives reviews.
    • Answers questions.
    • Gives you details of the website.
    Incentivized
    Read full review
    Cons
    RocketData
    • Contact information as well as company info is out of date sometimes. Tough to improve on, but there is room for improvement.
    Incentivized
    Read full review
    SmartCustomer
    • It has slow customer services.
    • Too many ads on reviews pages.
    • Anyone can write reviews, unverified users trying to make their company look really good by hiding real reviews.
    Incentivized
    Read full review
    Support Rating
    RocketData
    I have not had to use any support functions as I have had no technical problems with the software.
    Incentivized
    Read full review
    SmartCustomer
    No answers on this topic
    Alternatives Considered
    RocketData
    Much easier to use and less clunky of an interface. Also, contact information seems to be more up-to-date.
    Incentivized
    Read full review
    SmartCustomer
    Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase.
    Incentivized
    Read full review
    Return on Investment
    RocketData
    • Positive: The ROI has been excellent in the short time we've had the product (less than six months) as we have made numerous connections through data gathering.
    Incentivized
    Read full review
    SmartCustomer
    • Saves us from spending money on scam websites.
    • Helps us making a buy decision based on the reviews.
    Incentivized
    Read full review
    ScreenShots

    RocketData Screenshots

    Screenshot of RocketData_locator_interfaceScreenshot of RocketData_phototool_interfaceScreenshot of RocketData_concordance_interfaceScreenshot of RocketData_analytics_interfaceScreenshot of RocketData_review_managment_interface