Likelihood to Recommend If you want to keep all of your choices in the same location, this is an excellent choice to make.Sabre is an excellent choice for serious travel agents who are prepared to devote a substantial amount of time to learning and becoming proficient with a booking platform. It provides agents with excellent functions such as the ability to find flight availability and pricing in real time, the capacity to hold flights for up to 72 hours, and the capability to book with a secure and well-known system. The primary issue is that it is geared toward the needs of agents; as a result, it is EXTREMELY challenging for a new user to pick up and become proficient with Sabre.
Read full review Great for booking and managing appointments. This software is very user-friendly due to its simplicity. The interface is intuitive and easy to use for all ages. The only time this software may not be appropriate might be with someone who is managing their calendar manually and not using a software solution at all.
Read full review Pros Sabre Red Workspace is constantly evolving to keep up with technology trends. For example, it is now available for agents to download on their iPads so that they can work from anywhere. Sabre Red Workspace offers a suite called Red Apps which has many categories of useful apps that can customize your experience (some at no extra charge) and help simplify workflows. Sabre Red Workspace provides a comprehensive library of every format or command that an agent could ever need to do his or her job. Read full review Square had good interoperability with Google Calendar, so all of our calendars were in sync. Square Appointments we easy to use for clients, and with a few Luddite exceptions, worked flawlessly. Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone. Read full review Cons Sabre does not have a well-working support system. Most calls require you to pay Sabre just for assistance within the system. Sabre has a very large learning curve. It is very specific to itself - it is unlike other software and requires memorizing a lot of keystrokes. Sabre is all in code and text-speak, so it is often difficult to understand. Read full review Additional functionality: real-time availability calendar to customers Not redirect away from our site to Square Additional functionality: Ability for customers to add up sales when checking out Read full review Support Rating In my 14 years of using Sabre Red Workspace, their software support desk has always offered top-notch customer service and professionalism. Their representatives are extremely knowledgeable, and there has never been a time where they weren't able to quickly and accurately resolve our issues or answer our questions when we called, and we have never been charged for their assistance.
Read full review Square Appointment is excellent at support! I have had several calls with them, and not one time have they dropped the ball, leaving me frustrated without a solution — not one time. The community forum in Square Appointment can answer most of the questions, but if I have had real issues, I am always able to talk to a person. That is very valuable to me as a customer. Read full review Alternatives Considered Error Free Functionality, More Availability and Much better in speed
Read full review Though office can offer a lot of appointment base tasks. Square appointments seem to help keep track, with a more direct approach. It helps to declutter integrations and information, that can often get missed and feel to convoluted. It's approach is more specific in handling appointment needs and scheduling. We would recommend it.
Read full review Return on Investment Overall for the business, it allows us to profit on international flights, where outside of Sabre we would not earn anything. We can earn percentages on certain international flights for booking or add commissions to base prices not posted elsewhere. Sabre creates a barrier to entry for new agents and keeps agents from committing to the business. Sabre gives base prices for agents that are significantly less than those found to a normal user, searching for a flight. This allows for sometimes very high added commissions (upwards of $500 per ticket) while also providing a lower cost to the customer, keeping them working with you in the future. Read full review Ease of scheduling brings in more appointments Must have a card on system to schedule and prepay for an appointment Offers multiple types of appointments Cancellation fees Read full review ScreenShots