Sabre TripCase vs. TravelPerk

It's a reliable source of updates when there are flight delays, gate changes, or other headaches you may experience on the road. It's also convenient that you can navigate to your hotel right from the app when you arrive at your destination. From what I have recently learned, it is now even available on Apple Watch, which I know our techies love.TripCase helped even our most techonologically-challenged employees evolve into more confident, self-sufficient travelers

Incentivized

Very helpful in saving time and costs when it comes to planning business travel, tracking expenses, and reimbursement management. Their support team is friendly and comprehensive, they manage to do changes to our reservations within 10 hours before our trip with no extra costs. I can't find a scenario where it is less appropriate.

Incentivized

• Get travel info updates automatically
• Automatically gets info from forwarded emails
• Good UI to access your info quickly

Incentivized

• Very clean, attractive interface. TravelPerk is easy to use and looks great.
• Good customer support. When I've had trouble with bookings, TravelPerk support responds quickly and addresses the issue.
• You can easily add personal travel information (e.g., frequent flyer numbers) that are automatically applied to your flights, no need to add it manually with each booking.

Incentivized

• It would be nice if access to live support were easily accessible from the app. Sometimes it's just easier to hit a button and chat with someone than to read through FAQs.

Incentivized

• Truly awful customer service agents who are careless and make mistakes constantly
• Inability to see other travelers on the App, even as an admin
• AE does not escalate issues quickly or seriously enough

There should be a 24-hour toll-free number to call for support.

Incentivized

Great customer service and the chat is wonderful. There is always someone connected.

Incentivized

Travel Perk can be globally used from all of our Offices, worldwide, applying the same regulations and corporate Credit Cards. It searches for all Airlines and Hotels, listening results according to priorities and search metrics.

Incentivized

• It's difficult to relate impact on business objectives

Incentivized

• Generally, there are cost savings available over other options.
• Providing employees with autonomy frees up the management team from having to book and/or approve travel.

Incentivized