Likelihood to Recommend Sage is not at all well suited for small companies who want an agile, nimble setup for quick moving situations and mobile use. These type of companies should look elsewhere such as a SaaS offering from another vendor. In addition Sage is very expensive both in its initial outlay and ongoing support. Medium and larger sized companies benefit from a Sage install much more than the smaller constructor. Having the modules all work in unison is important when a company is of a certain size as is having the long tenured support structure. In addition Sage requires the terminals services setup to use it remotely and the larger companies are more likely to have the infrastructure and support for that type of setup
Read full review SkySlope is most suited for real estate firm document management. I cannot think of another industry that it would be suited for; it is pretty specific. If you have less than 20-30 transactions a year, it wouldn't probably be worth the money versus just scanning. Our company does ~150 per year, and it saves me so much time. It is great for managing brokers of any sized firm with a fair number of transactions.
Read full review Pros There are a lot of ways to drill down into information. The ability to run inquiries that can be easily exported into Excel is incredibly useful. The help desk is very helpful. There are multiple ways to get a hold of someone and it is extremely useful. The knowledgebase articles are very helpful and provide a lot of great detail. Read full review Broker compliance checklists Email to upload documents Emailing documents out of system eSignature Read full review Cons Lack of data validation and controls Extremely limited report configuration without significant customization Too many arbitrary limits like vendor name that forced partial names into the address Very outdated UI Very siloed forcing users to open different applications for different functions Read full review In my opinion, customer support In my experience, understanding that an effective date is a start date In my opinion, prioritizing customers over greed In my experience, not arguing and fighting with customers In my opinion, finding resolutions and common grounds instead of fighting customers when they are facing difficulties Read full review Usability Sage is somewhat easy to use as far as its simplicity, however, when I first started using it I really wished there were more training materials available. As I did research to figure out what resources were there to learn how to use the paid software, all I found were courses you have to pay for. In my personal opinion, I don't think you should have to pay to learn how to use a software you bought.
Read full review Support Rating They have a very quick, responsive team that assists. They also have great higher-level engineers who assist in more complicated matters and all in all, you need a support team that is quick to respond when you are in the middle of business crises.
Read full review I would give it an 11 if I could. It's very responsive, very informative, very prompt. This is probably the biggest strength of the company.
Read full review Alternatives Considered We currently have Sage in place which handles the majority of our business needs on the back end, but compared to some others that are on the market like Builder Trend, it does lack the client facing side of the house. To make it a better product, a client facing portal would be best so they can be up to date.
Read full review I find SkySlope easier to use than
Dotloop . For instance, it allows us to add a recipient to a signature request, saving time having to forward off a signed document.
Read full review Return on Investment The accounting functions (AP, AR, GL) are mature so it does a great job with core financials. The reports are flexible so it does a good job of providing flexibility in report writing. The application is written for a workgroup so multiple people can use it at the same time. The transaction detail is strong so that a transaction can be rolled back if necessary. Read full review In our experience, we can't use the system at all as it is overcomplicated In our experience, our accounts were never setup correctly from day 1 In my opinion, waste of energy, time, and money. Read full review ScreenShots