Sage 50 vs. Synder

Sage 50 Accounts is well-suited for small to medium-sized enterprises, where there is a moderate number of expenses and invoices that need processing, typically by a company with a smaller finance team. Sage 50 is probably less suitable for a large organisation that needs to handle a higher volume of transactions and manage significant stock levels.

Incentivized

After five years of paying for annual service. I attempted to cancel my annual payment on the online portal. I was then billed for the annual renewal. I contacted customer support and traded emails only to get "note that according to our Terms and Conditions, purchases are considered final and non-refundable" and your subscription will be active for the next 364 days. To which I responded, "I forgot just how easily the wrong response can destroy the possibility of future renewal, recommendation, customer retention, customer satisfaction and reviews." UPDATE: After submitting negative reviews, I recieved an email from elevated customer support teammate named "Renata" who asked pertintent questions about my cancelation. She reviewed and made an exception based on our circumstances and adjusted my annual plan to a monthly plan and processed a refund.

• We can build "templates" for recurrent charges/invoices. This saves some time and also ensures that we always use the right accounting rubric.
• A lot of additional information can be filled out such as client information (name, address, ...) which makes the software a little more complete.
• If you don't need an updated version every year (my case) then the software is not too expensive. The pro version that I'm using was just a little over $300.
• I really like the banking statement consolidation which allows you to ensure you got the right information registered.

Incentivized

• sync paypal and Stripe
• Quick links to receive payments

Incentivized

• Sage 50 could use some improvement in the Invoicing Module to allow for more flexibility in the design of the Invoice fields. The report customization tools could use some upgrading for easier use.
• Fixed assets management module needs to be included with unlimited number of fixed assets.

• Add more payment gateways

Incentivized

I use this rating simply because I have a thriving Sage 50 consulting practice and will continue to keep my expertise in the product. I have consulted on both Sage 50 and QuickBooks for over 25 years so I have to maintain expertise in the solution as well as accounting and verticals.

Incentivized

I think Sage 50 is a trusted product and is reliable from a product delivery and support perspective. They have deep domain expertise in the non-profit space and should be a consideration for new non-profit startups or existing non-profits looking to migrate from other platforms. Overall, I believe that Sage 50 does many things well with few limitations.

Incentivized

Easy initial setup

They were very knowledgeable of the product, understood my timeline was limited for a software issue and allowed me to get back to my day to day work. The dial into your computer is great so you can monitor what they are doing and learn some tricks yourself

Never had issues and support is super fast. They even call you if you get stuck on something

Incentivized

We implemented Sage 50 Premium Accounting in house, not using any third party or professional service. It was a relatively trouble free process, but can be tricky. Just read all instructions carefully, especially if you need to load the program on a network with more than one user

Incentivized

As we did the conversion almost 10 years ago it is hard to answer this question. At the time it was the ease of being able to produce both cash and accrual financial statements and reporting that led us to pick Sage

Incentivized

Incentivized

I define scalable from two perspectives; 1) the scalability to handle more bookkeepers/accountants using the product, and 2) the scalability to handle increasing customer/vendor/employee and transactional data. Sage 50 does a good job on both fronts. From the single users operating a micro-business accounting for customer invoices and bill payments only, to the multi-staff, multi-location, multi-departmental complex transactional operation. Although Sage 50 is quite expensive for that smallest user, it is quite inexpensive for the larger business entity. So, for the new enterprise expecting rapid growth, Sage 50 is the application of choice.

• Sage definitely needs to do a better job with customer service. I have had to use them only a handful of times and it was not a great experience but not the worse I've seen. They didn't make us a priority and I felt that they didn't have a sense of urgency. They did address my lack of satisfaction and I can see that they are at least aware of the issues and they are trying to correct them.
• Sage is exactly what we need in my current organization and I wouldn't change it for another system. I have used quite a few in my lifetime and I would say that it fits our needs.

• Organize my payments
• Not worrying about payments getting registered

Incentivized