Salesforce Agentforce Health vs. Updox

Salesforce Agentforce Health

16 Reviews and Ratings

Updox

3 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Agentforce Health	Score8.1 out of 10	N/A	Salesforce Agentforce Health (formerly Health Cloud) is a patient and member relationship platform designed to deliver personalized engagement, and provide a complete view of the patient.	N/A
Updox	Score8 out of 10	N/A	Updox is a collaboration platform for out-of-hospital healthcare providers. Updox is integrated with more than 100 electronic health records (EHR) and pharmacy management systems and boasts users among more than 400,000 users and 150 million patients. Updox offers capabilities for patient engagement, provider communications and internal productivity that work together in the platform.	N/A

Pricing

Agentforce Health

Updox

No answers on this topic

No answers on this topic

Pricing Offerings
Agentforce Health	Updox
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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User Ratings
	Agentforce Health	Updox
Likelihood to Recommend	7.7 (3 ratings)	- (0 ratings)
Likelihood to Renew	8.0 (1 ratings)	- (0 ratings)
Usability	7.0 (2 ratings)	- (0 ratings)

User Testimonials
	Agentforce Health	Updox
Likelihood to Recommend	Salesforce Salesforce Health Cloud is great if your organization has the expertise to integrate with your EMR system. All the functionality of service cloud plus healthcare related synergies to help with easy to use appointment reminders and further health suggestions are a huge plus. Incentivized Christina Campo Principal Consultant Read full review	Updox No answers on this topic
Pros	Salesforce Account creation is simple and straightforward. The software’s global search field works incredibly well and confines information via keyword search throughout the entire system. Verified User Read full review	Updox No answers on this topic
Cons	Salesforce They can have standard pages or components which can directly be used to book or record the appointment with the practitioner. [I believe] there is nothing more that [Salesforce] Health Cloud can improve as already everything comes under automation, from [booking] to service issues, everything is automated. Utkarsh Sidana Salesforce Developer Read full review	Updox No answers on this topic
Usability	Salesforce It is a wonderful platform with some limitations in it's ability to easily connect with Epic. If your system has the experience and ability to build the connector, you will have great success and a robust platform to do all you need. Incentivized Christina Campo Principal Consultant Read full review	Updox No answers on this topic
Alternatives Considered	Salesforce When it comes to Health Cloud in other CRM we have to create the related object and fields and we have to set [up] a complete architecture for the healthcare business to run over the CRM. But here Salesforce is proving a managed package, which is Health Cloud, has the framework already built we just [have to] use the standard functionality and get our task with automation done. This has definitely reduced the effort of developers as well as the agents who are working on the Health Cloud. [Even] a person with very little coding skill can use this CRM and get [their] task cases, etc. automated and [the] perfect solution can be built with low efforts. Utkarsh Sidana Salesforce Developer Read full review	Updox No answers on this topic
Return on Investment	Salesforce the impact has been positive. Verified User Read full review	Updox No answers on this topic
ScreenShots