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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce CRM Analytics

    Score8.4 out of 10
    N/ASalesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.

    $125

    per month

    TIBCO Streaming

    Score5 out of 10
    N/ATIBCO Streaming is a platform for building real-time streaming analytics applications. It analyzes live data from sources such as market data feeds, message buses, and sensors, applies logic to it as it arrives, and publishes the results as queryable live tables and alerts. It bundles an event processing server, a development environment, a live data server, and connectors to data sources and sinks.N/A
    Pricing
    Salesforce CRM AnalyticsTIBCO Streaming
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Salesforce CRM AnalyticsTIBCO Streaming
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Salesforce CRM AnalyticsTIBCO Streaming
    Considered Both Products
    Salesforce
    No answer on this topic
    Cloud Software Group
    Chose TIBCO Streaming
    We looked at these two, Apama uses it's own languages, meaning more devs to be hired.
    SAS integrates with the SAS ecosystem, we were already using Tibco
    Incentivized
    Key User Insights
    Would buy again
    73%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    Salesforce CRM AnalyticsTIBCO Streaming
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Salesforce CRM Analytics and TIBCO Streaming
    Feature
    Salesforce CRM Analytics
    7.8
    48 Ratings
    5% below category average
    TIBCO Streaming
    -
    Ratings
    Pixel Perfect reports7.541 Ratings00 Ratings
    Customizable dashboards8.548 Ratings00 Ratings
    Report Formatting Templates7.546 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Salesforce CRM Analytics and TIBCO Streaming
    Feature
    Salesforce CRM Analytics
    7.8
    49 Ratings
    3% below category average
    TIBCO Streaming
    -
    Ratings
    Drill-down analysis8.548 Ratings00 Ratings
    Formatting capabilities7.548 Ratings00 Ratings
    Integration with R or other statistical packages7.537 Ratings00 Ratings
    Report sharing and collaboration7.546 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Salesforce CRM Analytics and TIBCO Streaming
    Feature
    Salesforce CRM Analytics
    8.1
    47 Ratings
    2% below category average
    TIBCO Streaming
    -
    Ratings
    Publish to Web9.037 Ratings00 Ratings
    Publish to PDF7.044 Ratings00 Ratings
    Report Versioning8.543 Ratings00 Ratings
    Report Delivery Scheduling8.540 Ratings00 Ratings
    Delivery to Remote Servers7.534 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Salesforce CRM Analytics and TIBCO Streaming
    Feature
    Salesforce CRM Analytics
    7.4
    45 Ratings
    8% below category average
    TIBCO Streaming
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.042 Ratings00 Ratings
    Location Analytics / Geographic Visualization6.540 Ratings00 Ratings
    Predictive Analytics7.042 Ratings00 Ratings
    Pattern Recognition and Data Mining8.02 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Salesforce CRM Analytics and TIBCO Streaming
    Feature
    Salesforce CRM Analytics
    9.0
    48 Ratings
    6% above category average
    TIBCO Streaming
    -
    Ratings
    Multi-User Support (named login)9.046 Ratings00 Ratings
    Role-Based Security Model8.546 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.042 Ratings00 Ratings
    Report-Level Access Control9.02 Ratings00 Ratings
    Single Sign-On (SSO)9.541 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Salesforce CRM Analytics and TIBCO Streaming
    Feature
    Salesforce CRM Analytics
    6.7
    45 Ratings
    15% below category average
    TIBCO Streaming
    -
    Ratings
    Responsive Design for Web Access7.543 Ratings00 Ratings
    Mobile Application7.034 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.439 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Salesforce CRM Analytics and TIBCO Streaming
    Feature
    Salesforce CRM Analytics
    8.2
    33 Ratings
    6% above category average
    TIBCO Streaming
    -
    Ratings
    REST API8.031 Ratings00 Ratings
    Javascript API8.529 Ratings00 Ratings
    iFrames8.525 Ratings00 Ratings
    Java API8.528 Ratings00 Ratings
    Themeable User Interface (UI)7.528 Ratings00 Ratings
    Customizable Platform (Open Source)8.527 Ratings00 Ratings
    Streaming Analytics
    Comparison of Streaming Analytics features of Salesforce CRM Analytics and TIBCO Streaming
    Feature
    Salesforce CRM Analytics
    -
    Ratings
    TIBCO Streaming
    8.3
    2 Ratings
    6% above category average
    Real-Time Data Analysis00 Ratings10.01 Ratings
    Visualization Dashboards00 Ratings9.01 Ratings
    Data Ingestion from Multiple Data Sources00 Ratings9.02 Ratings
    Low Latency00 Ratings10.02 Ratings
    Integrated Development Tools00 Ratings7.31 Ratings
    Data wrangling and preparation00 Ratings5.02 Ratings
    Machine Learning Automation00 Ratings8.01 Ratings
    Best Alternatives
    Salesforce CRM AnalyticsTIBCO Streaming
    Small Businesses
    Cyfe
    Score4 out of 10
    Amazon Kinesis
    Score10 out of 10
    Medium-sized Companies
    Zendesk Explore
    Score8.1 out of 10
    No answers on this topic
    Enterprises
    Sisense
    Score6.7 out of 10
    IBM Streams (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Salesforce CRM AnalyticsTIBCO Streaming
    Likelihood to Recommend
    9.1
    (51 ratings)
    5.0
    (15 ratings)
    Usability
    8.5
    (10 ratings)
    7.0
    (1 ratings)
    Support Rating
    7.7
    (6 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    6.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.1
    (41 ratings)
    -
    (0 ratings)
    Data Sources
    7.7
    (41 ratings)
    -
    (0 ratings)
    User Testimonials
    Salesforce CRM AnalyticsTIBCO Streaming
    Likelihood to Recommend
    Salesforce
    For us it really comes down to that book management and next best contact for our advisors. When we're thinking about a book of business that may range, depending on the advisor, from 400 clients to a thousand clients, how do they really optimize their time? Who do they call next? Who do they work with to make sure not only they're keeping those clients engaged, they're not leaving the firm going to other advisors who they haven't talked to in a while who might need their attention. That's really where that CRM analytics is really proven pretty powerful for us.
    Incentivized
    Read full review
    Cloud Software Group
    Taking data from various sources including files, databases, web services, applying some complex rules, transforming, aggregating and producing a result. This is what Spotfire Streaming does best.
    - If one needs connectivity to special services as secured databases or web services, building interactive web apps, those are probably tasks that shall be addressed with different tools.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Interactive Dashboards, it [consists] of wide variety of charts
    • Data from different sources can be easily integrated with it
    • Security, it provides easy way to secure and share the information with the users
    • Support actions like opening hyperlink etc
    • Almost everything can be done from configuration
    • Data can easily be managed from dataflow.
    Incentivized
    Read full review
    Cloud Software Group
    • Processing events in real-time with real low latency and high throughput.
    • 100% visual program language, which can be extended by common languages like Java, Python and .NET.
    • Reduced time to prototype, create an application and deployment, which reduces the software lifecycle.
    • Real robust engine and server. Barely heard of customers having issues in production.
    Read full review
    Cons
    Salesforce
    • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
    • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
    • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
    • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
    Incentivized
    Read full review
    Cloud Software Group
    • Being a niche tool, there's not much community support
    • It is on prem, making it slow to boot. not cloud native (It could be that it is our org's issue)
    • The dev environment is very tough to understand for large projects due to the wire style UI/UX
    Incentivized
    Read full review
    Usability
    Salesforce
    For someone who don't have coding background, this could be a useful tool and fairly easy to learn and use given the good support. However, if you know other open source tools, it would be much easier to use the other tools and the knowledge is more transferable in the future.
    Incentivized
    Read full review
    Cloud Software Group
    The usability is good in terms that it gets well integrated with the Spotfire suite but the only few issues I have is the tough UI/UX (learning curve, if the project is huge) and unable to find many users and devs to help with the queries. At the end it is solely based on the documentation provided which is never enough
    Incentivized
    Read full review
    Support Rating
    Salesforce
    I was not able to be in interaction much with Salesforce support team since every feature works the way it should be working. So far I have not experienced any bug or major glitches that would delay the result of my work and performance. There is also a hotline in our company for Salesforce issue but so far I have not used it.
    Incentivized
    Read full review
    Cloud Software Group
    Spotfire Streaming support is prompt and to the point. They help with best practices and learning from existing projects.
    Incentivized
    Read full review
    Implementation Rating
    Salesforce
    An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Alternatives Considered
    Salesforce
    Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
    Incentivized
    Read full review
    Cloud Software Group
    We are using Dataflow (by Google).The development time in Spotfire Streaming is definitely shorter because its GUI based. Dataflow handles late arrivals after the window closes, not sure Spotfire Streaming can do that. Dataflow can run GCP as a managed service which is why we chose that tool for our new product.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • I would say it's been positive just because as a company, anyone that has access to it can go in there and pull any company information and we're very up to date then on all of our client base. So I would say it's been a very positive impact.
    Incentivized
    Read full review
    Cloud Software Group
    • While we haven't specifically integrated Spotfire Streaming into our product development, it has allowed us to see the benefits of real-time streaming data.
    • We have much more visibility into how our longer term roadmap will look and what we should focus on.
    Incentivized
    Read full review
    ScreenShots

    TIBCO Streaming Screenshots

    Product screenshotProduct screenshot