TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP CPQ

    Score7.9 out of 10
    N/ASAP CPQ (replacing the former CallidusCloud CPQ solution) has been built to be independent of any CRM. The vendor says that this makes their solution more flexible. The vendor also says their solution provides businesses the flexibility to customize and enhance the solution without the constraints of CRM code. Pricing and product catalog changes can also be made by the users without having to rely on a CRM administrator.N/A

    TraceLink

    Score8 out of 10
    N/ATraceLink in North Reading offers a digital supply chain network focused on the needs of pharmaceutical entities and life sciences, featuring applications emphasizing track and trace, government compliance, and product serialization. Their solution helps users track network partner information and relationships, as well as product information.N/A
    Pricing
    SAP CPQTraceLink
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP CPQTraceLink
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP CPQTraceLink
    Considered Both Products
    SAP
    No answer on this topic
    TraceLink
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    SAP CPQTraceLink
    CPQ
    Comparison of CPQ features of SAP CPQ and TraceLink
    Feature
    SAP CPQ
    8.4
    8 Ratings
    4% below category average
    TraceLink
    -
    Ratings
    Quote sharing/sending8.88 Ratings00 Ratings
    Product configuration8.48 Ratings00 Ratings
    Configuration options8.78 Ratings00 Ratings
    Pricing rules8.08 Ratings00 Ratings
    Price adjustment8.78 Ratings00 Ratings
    Purchase history and open contracts8.57 Ratings00 Ratings
    Guided selling/Sales portal7.16 Ratings00 Ratings
    CPQ reporting & analytics8.36 Ratings00 Ratings
    CPQ-CRM integration8.37 Ratings00 Ratings
    Attachments to quotes9.27 Ratings00 Ratings
    Order capturing8.77 Ratings00 Ratings
    Best Alternatives
    SAP CPQTraceLink
    Small Businesses
    QuoteWerks
    Score9.8 out of 10
    No answers on this topic
    Medium-sized Companies
    QuoteWerks
    Score9.8 out of 10
    No answers on this topic
    Enterprises
    Agentforce Revenue Management
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP CPQTraceLink
    Likelihood to Recommend
    8.0
    (8 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    9.5
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (8 ratings)
    7.0
    (2 ratings)
    Support Rating
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP CPQTraceLink
    Likelihood to Recommend
    SAP
    I would recommend SAP CPQ because it is powerful and works really well for handling complex pricing quotes and approvals. It save time and keep everything in one systems.
    Incentivized
    Read full review
    TraceLink
    Our organization supply chain relies of a vast number of manufacturing organizations and warehouse companies , TraceLink's huge pre existing network partners allows us to onboard them in weeks rather than wasting time connecting them one by one. TraceLink is not suitable for small companies, it is not logical for small volume companies to use such a big enterprise level software and get burden of setup and operational costs.
    Incentivized
    Read full review
    Pros
    SAP
    • Simple order entry
    • Fast order entry
    • Quick contracts creations and pricings
    Incentivized
    Read full review
    TraceLink
    No answers on this topic
    Cons
    SAP
    • It is a complex solution and could do better on ease of use
    • Perhaps give mini explainer tutorials as you begin using it
    Incentivized
    Read full review
    TraceLink
    No answers on this topic
    Likelihood to Renew
    SAP
    We definitely want to renew based on the functionality and the use we give to it. However you never know 100% so that's why it is not a 10. Let's imagine if pricing changed significantly or they made sudden changes to the product which we considered negative... Then we would move elsewhere. This is highly unlikely though
    Read full review
    TraceLink
    No answers on this topic
    Usability
    SAP
    it make the pricing and quoting part easier and able to integrate with other sap products easily but the ui could have been better and the customizations is not straight forward, requires deep expertise. which make the work more difficult. but instead of custom designing. this way we can reduce the coding and can go straight ahead with custom pricing part
    Incentivized
    Read full review
    TraceLink
    The reason of giving this rating is that the TraceLink system is a bit complex to understand for non technical ware house workers. Navigating through the different modules is a bit rigid. It requires extensive training to learn the workflows or resolve errors. Also the UI is lacking the intuitive features that modern web applications have.
    Incentivized
    Read full review
    Support Rating
    SAP
    Not used
    Read full review
    TraceLink
    No answers on this topic
    Alternatives Considered
    SAP
    It connect much better with our existing SAP system like ERP and S/4HANA. keeping everything in sync automatically. Approval processes and automation are faster. reducing email and manual work.
    Incentivized
    Read full review
    TraceLink
    TraceLink differentiate itself through network volume rather than internal software design.It has the ability to eliminate specialized b2b integration projects. Ultimately, TraceLink was selected because our organization required building standalone data bridges to a vast network of suppliers, otherwise it would have delayed compliance deadlines and incurred huge IT consulting budget.
    Incentivized
    Read full review
    Return on Investment
    SAP
    • Helped us make a lot of sales easier and quicker
    • More revenue we have made since doing this
    • Only negative is sometimes can be slow or want to attach custom email templates for send outs
    Incentivized
    Read full review
    TraceLink
    • TraceLink maintains an active coud architecture with minimal to zero downtime, it helps huge number of products shipping out of production without any blocking from the inventory.
    • TraceLink helps in keeping the regulatory compliance up to date and prevent disruption in work due to regulatory compliance failures
    • Implementing TraceLink in an organization incurs additional implementation budgets, involving IT professionals to integrate the it with the internal ERP software.
    Incentivized
    Read full review
    ScreenShots

    SAP CPQ Screenshots

    Screenshot of CPQ Catalog - configurable to support multiple catalogs, graphics, and easy to follow guides.Screenshot of CPQ Configurator - guides users through configuration, indicating when a valid configuration is met, and showing commissions in real-time.Screenshot of CPQ Margin Health Indicator - sliding scale to make pricing easy while protecting margins.Screenshot of CPQ and Salesforce integration is seamless. Users never need to leave Salesforce to create a quote.