SAP Enable Now vs. Userlane

It provides step-by-step guidance and support to learners and users. It helps in navigate through complex & multiple software applications which are used by the user . It gives efficient learning to user on guided environment. It leverages the technology at the best in the field of new software adoption and training.

Well suited:

• Web-based software with many users, complex processes (or both) --> Easy to fix a lot of common support / training issues very fast
• Software rollouts with high costs associated to ensure user acceptance is great --> Great feedback from users
• Multiple applications where processes are adjusted regularly --> Fast to roll out across many apps and easy to maintain

Not so well suited:

• Desktop apps -- > Doesn't really work for desktop
• Mobile apps --> Limited support, only works for web-based mobile apps
• Small user base (less than 50 users) --> Not required when there are only a few users

• Easy user e-learning contents creation
• Ready to deploy
• Simple tool with effective content transformations

• Unbiased people and company.
• Professional team.
• Solution oriented team.

Incentivized

• colorful backgrounds
• pop up messages
• AI Bots

• Need to Improve User level analytics
• Need to Improve UX/UI
• Need to improve reporting
• More option to export the analytics report ,Currently you can export in PDF.

Incentivized

I give this rating because SAP Enable Now's privides solution that is best in technology ,user friendly and its gives quick adoptation of software training hence it increases the competency of the learners.Easy to analyse huge meta data and get performance of line of business to take critical key business decisions.

• Easy to use content editor, no specific knowledge needed
• Super fast to create interactive guides, went live within days
• Clean and actionable analytics, not too bloated

Easy click interface hence building products tours is effortless and solid platform to create contents which can be personalised experience for the user .Highly customizable so simple efficient and robust application to generate content with great quality with many artifacts usable for digital adoptation and serves the purpose streamlining the digital transformation.

I haven't used any other to much extent.

Incentivized

• Increase process of learning by 12%
• Reduced cost on external trainings
• Increases in productivity

• Higher conversion rate.
• Less support needed.
• Proactive communication solves the most user questions.

Incentivized