TrustRadius

SAP Extension Suite (discontinued) vs. Yellow.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Extension Suite (discontinued)
Score 8.4 out of 10
N/A
The SAP Extension Suite (formerly part of the SAP Cloud Platform) is a legacy solution that enabled businesses to rapidly build and enhance applications, processes and experiences, with the goal of driving agility and flexibility, while extending the value of applications. The product has obsolesced, and modern offerings including SAP Build or theN/A
Yellow.ai
Score 8.5 out of 10
N/A
yellow.ai (formerly Yellow Messenger) is a customer experience automation platform enabling enterprises to leverage its NLP engine to build chat and voice bots. Combining AI and human intelligence to automate customer and employee experience, the company aims to democratize AI through its no-code/low-code bot builders, omnichannel virtual assistants, and ticketing automation suite.N/A
Pricing
SAP Extension Suite (discontinued)Yellow.ai
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP Extension Suite (discontinued)Yellow.ai
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeOptional
Additional Details—Contact vendor for pricing information.
More Pricing Information
Community Pulse
SAP Extension Suite (discontinued)Yellow.ai
Best Alternatives
SAP Extension Suite (discontinued)Yellow.ai
Small Businesses
Visual Studio
Visual Studio
Score 8.7 out of 10
Front
Front
Score 9.0 out of 10
Medium-sized Companies
Visual Studio
Visual Studio
Score 8.7 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Visual Studio
Visual Studio
Score 8.7 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Extension Suite (discontinued)Yellow.ai
Likelihood to Recommend
9.0
(15 ratings)
9.0
(2 ratings)
User Testimonials
SAP Extension Suite (discontinued)Yellow.ai
Likelihood to Recommend
Discontinued Products
The adoption of SAP Extension Suite is growing significantly and it has become a strategic platform for our company. SAP Extension Suite will most likely meet the requirements of most companies to get beyond small workgroup apps and tackle more strategic requirements. The most important thing that SAP Extension delivers is a single UI for development effort for web and mobile deployment.
AO
Austin Orlos
Principal Digital Product Engineer
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Yellow.ai
I guess well suited for all kinds of use cases, scenarios across the industry, geography, businesses, etc.
Verified User
Anonymous
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Pros
Discontinued Products
  • Reduces the length and cost of system development and integration
  • Empowers developers to acquire a new skill to deliver applications and other services efficiently
  • Enabled the innovation team to transform the way services are accessed and delivered
  • Ensures scalability of apps used simultaneously by thousands of customers
JM
Jason Martin
Senior Software Engineering Manager
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Yellow.ai
  • Web integrated chat bot
  • WhatsApp bot
  • Good support from YM team
  • Transparent dashboard for analysis
Lekha Tharoor | TrustRadius Reviewer
Lekha Tharoor
Digital Marketing Manager
Read full review
Cons
Discontinued Products
  • It was a bit of a hassle to configure at first but once setup it's easy and fast.
  • At a certain time they removed key items used in pipelines to force upgrades.
  • The new UI though works well feels less intuitive than the previous one.
EC
Evon Collett
Senior Backend Engineer
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Yellow.ai
  • Shopping features in bot
  • pricing
  • app integration
Lekha Tharoor | TrustRadius Reviewer
Lekha Tharoor
Digital Marketing Manager
Read full review
Alternatives Considered
Discontinued Products
We have been able to work in a much more agile way with SAP Extension Suite, and there is a lot of excitement that developing with this platform is significantly faster. SAP Extension Suite is the perfect fit to build great-looking applications that work on any form factor, be it [a] smartphone, laptop, or tablet, and within budget.
JO
Jake Oldenhuis
Team Lead Application Development
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Yellow.ai
The main factor was use cases implemented elsewhere in the BFSI domain besides competitive cost & implementation timelines.
Verified User
Anonymous
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Return on Investment
Discontinued Products
  • Faster development cycle due to native integration with SAP products
  • Negative short-term ROI due to the lack of training material and significant differences with the previous version of the same tool (SAP Web IDE)
  • Tighter integration with corporate programming guidelines since SAP Extension Suite offers great integration with DevOps pipeline solutions
Verified User
Anonymous
Read full review
Yellow.ai
  • Chatbot is another touch point for customer to do servicing of their loan.
  • The following are the benefits for the customers.
  • Avoid long wait times to reach agent.
  • Get quick and reliable and up to date information.
  • Easy and guided self-service journey.
  • Post-launch on 04-Jan-20, in one month we had around 28000 unique customers visiting the bot.
  • 24 X 7 availability.
  • Increased customer satisfaction.
  • Reduction in customer support manpower.
Verified User
Anonymous
Read full review
ScreenShots

SAP Extension Suite (discontinued) Screenshots

Screenshot of SAP FioriScreenshot of SAP Intelligent Robotic Process AutomationScreenshot of SAP Business Application StudioScreenshot of Build a mobile appScreenshot of Mobile app client