TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Global Trade Services

    Score7.7 out of 10
    N/ASAP Global Trade Services enables acceleration of cross-border supply chain by automating trade processes to control costs, reduce the risk of penalties and fines, and clear customs faster. The software can be deployed on-premise, or in the cloud.N/A

    SugarSync

    Score3.6 out of 10
    N/ASugarSync is a cloud storage and backup solution designed for small businesses.

    $7.50

    per month

    Pricing
    SAP Global Trade ServicesSugarSync
    Editions & Modules
    No answers on this topic
    100 GB
    $7.49
    per month
    250 GB
    $9.99
    per month
    500 GB
    $18.95
    per month
    Offerings
    Pricing Offerings
    SAP Global Trade ServicesSugarSync
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP Global Trade ServicesSugarSync
    Considered Both Products
    SAP
    No answer on this topic
    Ziff Davis Inc
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    SAP Global Trade ServicesSugarSync
    Governance, Risk & Compliance
    Comparison of Governance, Risk & Compliance features of SAP Global Trade Services and SugarSync
    Feature
    SAP Global Trade Services
    7.7
    4 Ratings
    4% above category average
    SugarSync
    -
    Ratings
    Common repository of GRC items7.54 Ratings00 Ratings
    Risk management8.24 Ratings00 Ratings
    Integration with Corporate Performance Management (CPM) systems7.93 Ratings00 Ratings
    GRC policy management7.63 Ratings00 Ratings
    Incident management7.54 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of SAP Global Trade Services and SugarSync
    Feature
    SAP Global Trade Services
    -
    Ratings
    SugarSync
    9.4
    8 Ratings
    11% above category average
    Versioning00 Ratings8.06 Ratings
    Video files00 Ratings9.05 Ratings
    Audio files00 Ratings10.05 Ratings
    Document collaboration00 Ratings10.07 Ratings
    Access control00 Ratings10.08 Ratings
    File search00 Ratings9.08 Ratings
    Device sync00 Ratings10.08 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of SAP Global Trade Services and SugarSync
    Feature
    SAP Global Trade Services
    -
    Ratings
    SugarSync
    9.7
    8 Ratings
    11% above category average
    User and role management00 Ratings10.07 Ratings
    File organization00 Ratings9.08 Ratings
    Device management00 Ratings10.08 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of SAP Global Trade Services and SugarSync
    Feature
    SAP Global Trade Services
    -
    Ratings
    SugarSync
    10.0
    8 Ratings
    14% above category average
    Performance00 Ratings10.08 Ratings
    Reliability00 Ratings10.08 Ratings
    Storage Reports00 Ratings10.06 Ratings
    Best Alternatives
    SAP Global Trade ServicesSugarSync
    Small Businesses
    No answers on this topic
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Global Trade ServicesSugarSync
    Likelihood to Recommend
    7.6
    (5 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    9.0
    (3 ratings)
    Usability
    7.6
    (5 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (1 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP Global Trade ServicesSugarSync
    Likelihood to Recommend
    SAP
    One specific use case that we have in our manufacturing ERP solution is that we use a lot of tax codes across the globe, Maintaining the manually for each and every sales order would have been very very difficult. However, with SAP Global Trade Services, it’s very easy to ensure that proper compliance guidelines are met.
    Incentivized
    Read full review
    Ziff Davis Inc
    When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
    Incentivized
    Read full review
    Pros
    SAP
    No answers on this topic
    Ziff Davis Inc
    • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
    • Works in the background - although this is true for all
    • You can share with others - including those who do not use SugarSync
    Incentivized
    Read full review
    Cons
    SAP
    No answers on this topic
    Ziff Davis Inc
    • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    yes we will renew it as it is meeting ROI requirement
    Incentivized
    Read full review
    Ziff Davis Inc
    1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
    Read full review
    Usability
    SAP
    I gave SAP Global Trade Services this usability rating because, in my experience, SAP Global Trade Services is a Natural product to use in SAP landscape but still a bit clunky
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Reliability and Availability
    SAP
    Never faced any availability issue.
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Performance
    SAP
    Never faced any kind of buffering and delays
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Support Rating
    SAP
    We got internal support team
    Incentivized
    Read full review
    Ziff Davis Inc
    Customer service is amazing, they are always fast to respond and very helpful.
    Incentivized
    Read full review
    Implementation Rating
    SAP
    i was not involved in implementation
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Alternatives Considered
    SAP
    GTS is a more natural fit for SAP although it could be richer in functionality
    Incentivized
    Read full review
    Ziff Davis Inc
    SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
    Incentivized
    Read full review
    Scalability
    SAP
    product is scalable and deployed across multiple department in the organization as it is on SAP ecosystem - finance, compliance, regulatory , logistics and can be spread across other function as well
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Return on Investment
    SAP
    No answers on this topic
    Ziff Davis Inc
    • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
    • We achieved faster project collaboration with SugarSync.
    Incentivized
    Read full review
    ScreenShots