What users are saying about
23 Ratings
23 Ratings
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Score 5.8 out of 101

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Likelihood to Recommend

SugarSync

SugarSync works wonders for- people who need to access files from different units- people that work from different offices, home or on trips- people that have customer meetings out of office- Anybody who want a safe cloud based backupSugarSync might not be needed for-people who always works at one place from one computer if another backup function is avialable
AnnA Lundgren profile photo

Feature Rating Comparison

File Sharing & Management

SugarSync
7.1
Versioning
SugarSync
5.2
Video files
SugarSync
8.2
Audio files
SugarSync
8.2
Document collaboration
SugarSync
5.3
Access control
SugarSync
8.3
File search
SugarSync
7.5
Device sync
SugarSync
7.2

Cloud Storage Security & Administration

SugarSync
8.1
User and role management
SugarSync
7.4
File organization
SugarSync
8.7
Device management
SugarSync
8.2

Cloud Storage Platform

SugarSync
8.1
Performance
SugarSync
8.0
Reliability
SugarSync
7.1
Storage Reports
SugarSync
9.2

Pros

  • Syncing between PC and MAC. Works perfectly. Easy to set up and looks more or less the same. So you don't have to learn new ways.
  • Syncing to the cloud. If a crises occur I can log in to my files with any laptop, android, Iphone and send that file the customer urgently needs.
  • Stability. Very very seldom I can't find a file, and usually I'm to blame, by misplacing the file in an unsyncable folder. But usually It simply works. I seldom think about the process that iw working in the background - because I don't have to.
AnnA Lundgren profile photo

Cons

  • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
AnnA Lundgren profile photo

Likelihood to Renew

SugarSync9.0
Based on 3 answers
Despite the problems we have had with SugarSync, using it as a one time backup, SugarSync works great
Daniel Joyce profile photo

Alternatives Considered

We use Amazon Web Services, WorkZone and Wiredrive to have multiple backups
Daniel Joyce profile photo

Return on Investment

  • Customer satisfaction and reliability. I have control over all files and can quickly send files or fix things my customer needs.
  • Ease of mind. I don't have to worry about backup!
  • I have my files! And that is the most important thing in my business
AnnA Lundgren profile photo

Pricing Details

SugarSync

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details