What users are saying about
5 Ratings
4 Ratings
5 Ratings
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Score 9.5 out of 100
4 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

SAP Jam

When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
Anonymous | TrustRadius Reviewer

TigerText

TigerText is helpful to an extent. I know my messages and photos are secure, which protects patient information, but it is difficult for them to use the program with me, and I rely on constant communication to provide services.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

SAP Jam
6.5
TigerText
5.4
Mobile Access
SAP Jam
5.0
TigerText
9.0
Search
SAP Jam
8.0
TigerText
7.0
Task Management
SAP Jam
TigerText
4.5
Gantt Charts
SAP Jam
TigerText
2.0
Scheduling
SAP Jam
TigerText
5.0
Workflow Automation
SAP Jam
TigerText
6.0
Visual planning tools
SAP Jam
TigerText
4.0

Communication

SAP Jam
8.0
TigerText
6.1
Chat
SAP Jam
9.0
TigerText
8.0
Notifications
SAP Jam
9.0
TigerText
8.0
Discussions
SAP Jam
10.0
TigerText
8.0
Surveys
SAP Jam
6.0
TigerText
3.0
Internal knowledgebase
SAP Jam
6.0
TigerText
7.0
Integrates with GoToMeeting
SAP Jam
TigerText
4.0
Integrates with Gmail and Google Hangouts
SAP Jam
TigerText
5.0
Integrates with Outlook
SAP Jam
TigerText
6.0

File Sharing & Management

SAP Jam
8.3
TigerText
8.5
Versioning
SAP Jam
8.0
TigerText
6.0
Video files
SAP Jam
7.0
TigerText
8.0
Audio files
SAP Jam
7.0
TigerText
8.0
Document collaboration
SAP Jam
8.0
TigerText
10.0
Access control
SAP Jam
10.0
TigerText
9.0
Advanced security features
SAP Jam
10.0
TigerText
9.0
Integrates with Google Drive
SAP Jam
TigerText
9.0
Device sync
SAP Jam
TigerText
9.0

Pros

SAP Jam

  • Managing members with the communities is easy (including inviting them to join).
  • Publishing and editing content is easy with the platform.
  • The interface is easy to use and navigate.
Anonymous | TrustRadius Reviewer

TigerText

  • The product works great on its own.
  • There is a free trail version that you can use to test if the product will work for your needs.
  • Installation is quite easy on the device as well.
Joshua Horne | TrustRadius Reviewer

Cons

SAP Jam

  • Sometimes users get too many notifications from the system which can be overwhelming if they haven't set up their notifications to their standards.
  • Analytics on engagement aren't great.
Anonymous | TrustRadius Reviewer

TigerText

  • Tiger Text can be difficult to install
  • Not user friendly
  • Needs 2 apps on your phone to work
Anonymous | TrustRadius Reviewer

Likelihood to Renew

SAP Jam

SAP Jam 4.0
Based on 1 answer
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
Anonymous | TrustRadius Reviewer

TigerText

No score
No answers yet
No answers on this topic

Usability

SAP Jam

SAP Jam 5.0
Based on 1 answer
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
Anonymous | TrustRadius Reviewer

TigerText

No score
No answers yet
No answers on this topic

Support Rating

SAP Jam

SAP Jam 2.0
Based on 2 answers
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
Anonymous | TrustRadius Reviewer

TigerText

TigerText 9.0
Based on 2 answers
Support has been top-notch. The only additional recommendation that I'd give is to create video walkthroughs of some of the basic functionality. That would have gotten us up and operating much faster than having to poke around with the product--it was a sort of trial-and-error.
Anonymous | TrustRadius Reviewer

Alternatives Considered

SAP Jam

We actually probably moving to Higher Logic for our virtual community needs -- their interface is better and can more easily integrate with our website to provide a seamless experience for our users. We also want them to be able to toggle between our website and the community platform and it's not currently set up to do that well
Anonymous | TrustRadius Reviewer

TigerText

This stacks up well against its competitors because this is what is mostly used in the hospitals today. So when students have use and experience with this program, they are ready when they come across it in the real world job. We feel that this experience is invaluable and helps students fit into their positions better when they go into their work environments.
Joshua Horne | TrustRadius Reviewer

Return on Investment

SAP Jam

  • Our constituents value community and this has enabled us to be able to bring people together in a secure, virtual space.
  • We are a national association and many of the people that need to collaborate on work projects aren't physically in the same place, so this virtual space has improved work output.
Anonymous | TrustRadius Reviewer

TigerText

  • Helps to improve communication
  • Helps to maintain confidentiality
  • Helps to improve efficiency of communication
Anonymous | TrustRadius Reviewer

Pricing Details

SAP Jam

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TigerText

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

SAP Jam
5.0
TigerText
9.0

Likelihood to Renew

SAP Jam
4.0
TigerText

Usability

SAP Jam
5.0
TigerText

Support Rating

SAP Jam
2.0
TigerText
9.0

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