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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Jam

    Score10 out of 10
    N/ASAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A

    TigerText

    Score8.9 out of 10
    N/ATigerText is a collaboration tool focused on providing users with secure communication to colleagues from any device.N/A
    Pricing
    SAP JamTigerText
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP JamTigerText
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    SAP JamTigerText
    Project Management
    Comparison of Project Management features of SAP Jam and TigerText
    Feature
    SAP Jam
    7.8
    3 Ratings
    1% above category average
    TigerText
    5.9
    3 Ratings
    27% below category average
    Task Management7.92 Ratings3.01 Ratings
    Gantt Charts8.01 Ratings2.01 Ratings
    Scheduling9.01 Ratings5.01 Ratings
    Workflow Automation8.01 Ratings6.01 Ratings
    Mobile Access8.03 Ratings10.03 Ratings
    Search8.03 Ratings10.03 Ratings
    Visual planning tools6.01 Ratings5.02 Ratings
    Communication
    Comparison of Communication features of SAP Jam and TigerText
    Feature
    SAP Jam
    7.0
    3 Ratings
    13% below category average
    TigerText
    7.5
    3 Ratings
    6% below category average
    Chat7.02 Ratings10.03 Ratings
    Notifications9.23 Ratings10.03 Ratings
    Discussions9.23 Ratings10.03 Ratings
    Surveys6.53 Ratings5.02 Ratings
    Internal knowledgebase9.33 Ratings10.02 Ratings
    Integrates with GoToMeeting6.01 Ratings4.01 Ratings
    Integrates with Gmail and Google Hangouts4.01 Ratings5.01 Ratings
    Integrates with Outlook5.01 Ratings6.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of SAP Jam and TigerText
    Feature
    SAP Jam
    7.0
    3 Ratings
    14% below category average
    TigerText
    9.1
    3 Ratings
    12% above category average
    Versioning9.63 Ratings6.01 Ratings
    Video files7.33 Ratings10.03 Ratings
    Audio files7.53 Ratings10.03 Ratings
    Document collaboration6.02 Ratings10.02 Ratings
    Access control8.93 Ratings9.02 Ratings
    Advanced security features6.02 Ratings10.03 Ratings
    Integrates with Google Drive4.01 Ratings9.01 Ratings
    Device sync7.01 Ratings9.02 Ratings
    Best Alternatives
    SAP JamTigerText
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP JamTigerText
    Likelihood to Recommend
    8.9
    (3 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    4.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    2.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    SAP JamTigerText
    Likelihood to Recommend
    SAP
    When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
    Incentivized
    Read full review
    TigerText
    TigerText is helpful to an extent. I know my messages and photos are secure, which protects patient information, but it is difficult for them to use the program with me, and I rely on constant communication to provide services.
    Incentivized
    Read full review
    Pros
    SAP
    • Easy to setup.
    • Template-based group creation.
    • Permissions are either inherited or set at the group-level by group owners.
    Read full review
    TigerText
    • The product works great on its own.
    • There is a free trail version that you can use to test if the product will work for your needs.
    • Installation is quite easy on the device as well.
    Incentivized
    Read full review
    Cons
    SAP
    • Multiple selection limitations
    • Error proofing in wrong command
    • Multiple time confirmation
    • Multiple time checkbox
    Incentivized
    Read full review
    TigerText
    • Cost per user
    • Video Chat to patients
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
    Incentivized
    Read full review
    TigerText
    No answers on this topic
    Usability
    SAP
    It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
    Incentivized
    Read full review
    TigerText
    No answers on this topic
    Support Rating
    SAP
    We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
    Incentivized
    Read full review
    TigerText
    Support has been top-notch. The only additional recommendation that I'd give is to create video walkthroughs of some of the basic functionality. That would have gotten us up and operating much faster than having to poke around with the product--it was a sort of trial-and-error.
    Incentivized
    Read full review
    Alternatives Considered
    SAP
    We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
    Read full review
    TigerText
    This stacks up well against its competitors because this is what is mostly used in the hospitals today. So when students have use and experience with this program, they are ready when they come across it in the real world job. We feel that this experience is invaluable and helps students fit into their positions better when they go into their work environments.
    Incentivized
    Read full review
    Return on Investment
    SAP
    • Automation in process
    • Ease of communication
    • Lack of change notification
    • Lack of multiple selection search
    Incentivized
    Read full review
    TigerText
    • easier collaboration
    • teamwork
    Incentivized
    Read full review
    ScreenShots