TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAS Viya

    Score10 out of 10
    N/AAn end-to-end platform for AI, data science, and analytics, used for modeling, as well as management and deployment of AI models.N/A

    ZoomMate

    Score8.5 out of 10
    N/AZoomMate is Zoom’s next-generation "agentic" workspace, launched in June 2026 to transform how teams move from conversation to completion. Positioned as an "AI Teammate" or virtual "Chief of Staff," ZoomMate goes beyond standard chatbots by proactively executing tasks across a company's entire digital ecosystem.

    $20

    per month includes 2,200 AI credits

    Pricing
    SAS ViyaZoomMate
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAS ViyaZoomMate
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SAS ViyaZoomMate
    Considered Both Products
    SAS
    No answer on this topic
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    33 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    33 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    34 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    28 Answers
    Best Alternatives
    SAS ViyaZoomMate
    Small Businesses
    IBM SPSS Statistics
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Alteryx Platform
    Score9 out of 10
    Cortana (discontinued)
    Score7.5 out of 10
    Enterprises
    Alteryx Platform
    Score9 out of 10
    Cortana (discontinued)
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAS ViyaZoomMate
    Likelihood to Recommend
    9.1
    (12 ratings)
    8.5
    (36 ratings)
    Likelihood to Renew
    4.5
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (3 ratings)
    8.6
    (4 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (3 ratings)
    -
    (0 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SAS ViyaZoomMate
    Likelihood to Recommend
    SAS
    SAS Advance Analytics is well suited for data that is visual. Data where you want to see multiple graphs and models are good for this software. However, if your data is more descriptive this may not be the best program. SAS is well suited for data where you need to make comparisons on the feasibility of two different programs. Data that can be compared is perfect for this software.
    Incentivized
    Read full review
    Zoom
    While doing training and technical support to our users, we need to connect to their system, and we do not go physically. With Zoom Workplace, we can connect with them in the meeting, and they can share their screen, and we can access their screen, which is very easy to give training and support. With other software, you cannot do all these things at once.
    Incentivized
    Read full review
    Pros
    SAS
    • SAS is can be used as query builder tool which can automate a lot of excel process.
    • There are variety of statistical options available that tie up good visual analytics.
    • There are inbuilt models available for different operations which doesn't require any coding and are easy to run.
    Incentivized
    Read full review
    Zoom
    • AI - Powered productivity. With this feature, drafting messages, automating tasks, and summarizing meetings are easy, which boosts productivity.
    • It is an all-in-one collaboration tool. With Zoom Workplace, we can send messages, make calls, schedule meetings, and share documents. It offers all the collaboration features our team needs.
    • Makes scheduling easy thanks to Zoom Scheduler that is part of Zoom Workplace.
    • The tool ensures teams communicate securely which is a plus.
    • It comes with a mobile app for added convenience, and no one misses important updates.
    Incentivized
    Read full review
    Cons
    SAS
    • SAS Analytics does not have very good graphic capabilities. Their advanced graphics packages are expensive, and still not very appealing or intuitive to customize.
    • SAS Analytics is not as up-to-date when it comes to advanced analytical techniques as R or other open-source analytics packages.
    Incentivized
    Read full review
    Zoom
    • I don't think there is any malfunction in their solution; it's extremely convenient to use, be it creating a meeting invite, adding people, sending any extra stuff to them. It's quick, and this is the only tool that works seamlessly even on Androids.
    Incentivized
    Read full review
    Likelihood to Renew
    SAS
    Not only does SAS become easier to use as the user gets more familiar with its capabilities, but the customer service is excellent. Any issues with SAS and their technical team is either contacting the user via email, chat, text, WebEx, or phone. They have power users that have years of experience with SAS there to help with any issue.
    Read full review
    Zoom
    No answers on this topic
    Usability
    SAS
    If SAS Enterprise Guide is utilized any beginning user will be able to shorten the learning curve. This is allow the user a plethora of basic capabilities until they can utilize coding to expand their needs in manipulating and presenting data. SAS is also dedicated to expanding this environment so it is ever growing.
    Read full review
    Zoom
    It's really easy to use - the AI icon is everywhere all over the place in the Zoom client so it's easy to be able to leverage AI whenever you need it, and similarly in the meeting it's easy to find and to use. I don't have complaints here that I can think of
    Read full review
    Reliability and Availability
    SAS
    SAS probably has the most market saturation out of all of the analytics software worldwide. They are in every industry and they are knowledgable about every industry. They are always available to take questions, solve issues, and discuss a company's needs. A company that buys SAS software has a dedicated representative that is there for all of their needs.
    Read full review
    Zoom
    No answers on this topic
    Performance
    SAS
    Although nothing is perfect, SAS is almost there. The software can handle billions of rows of data without a glitch and runs at a quick pace regardless of what the user wants to perform. SAS products are made to handle data so performance is of their utmost important. The software is created to run things as efficiently as SAS software can to maximize performance.
    Read full review
    Zoom
    No answers on this topic
    Support Rating
    SAS
    SAS is generally known for good support that's one of the main reasons to justify the cost of having SAS licenses within our organization is knowing that customer support is just a quick phone call away. I've usually had good experiences with the SAS customer support team it's one of the ways in which the company stands out in my view.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    In-Person Training
    SAS
    SAS has regional and national conferences that are dedicated to expanding users' knowledge of the software and showing them what changes and additions they are making to the software. There are user groups in most of the major cities that also provide multi-day seminars that focus on specific topics for education. If online training isn't the best way for the user, there is ample in-person training available.
    Read full review
    Zoom
    No answers on this topic
    Online Training
    SAS
    There are online videos, live classes, and resource material which makes training very easy to access. However, nothing is circumstantial so applying your training can get tricky if the user is performing complex tasks. When purchasing software, SAS will also allocate education credits so the user(s) can access classes and material online to help expand their knowledge.
    Read full review
    Zoom
    No answers on this topic
    Implementation Rating
    SAS
    Ask as many questions you can before the install to understand the process. Since a third party does the installation your company is sort of a passanger and it is easy to get lost in the process. It also helps to have all users and IT support involved in the install to help increase the knowledge as to how SAS runs and what it needs to perform correctly.
    Read full review
    Zoom
    No answers on this topic
    Alternatives Considered
    SAS
    SAS was the incumbent tool, and what the team knew. We did look into using Revolution Analytics enterprise version of R, but the learning curve on that caused us to stick with SAS. In my current position, I've opted for WPS over SAS. I can still leverage my SAS experience, but the price is about 15% of what SAS charges, with extra functionality, such as direct database access. I can supplement WPS with free software, such R for anything that it might be missing.
    Incentivized
    Read full review
    Zoom
    Compared to Microsoft Teams, Zoom AI Companion is a clear pioneer in this remote and virtual collaboration platform, leading the way. It is possible to have a remote meeting on both Microsoft Teams and Zoom AI Companion. But Zoom AI Companion provides
    more productivity and time savings to users. Zoom AI Companion continues to enhance its features to provide value to the product.
    Incentivized
    Read full review
    Scalability
    SAS
    It all depends on the type of SAS product the user has. Scaleability differs from product to product, and if the user has SAS Office Analytics the scaleability is quite robust. This software will satisfy the majority of the company's analytic needs for years to come. In addition, if SAS is not meeting the users needs the company can easily find SAS solutions that will.
    Read full review
    Zoom
    No answers on this topic
    Return on Investment
    SAS
    • SAS is pretty expensive, so a company would need to take that into consideration before purchasing a license.
    • A lot of companies are now starting to use SAS Advance Analytics, it is great for sharing data between departments.
    • Presentations come out better when using SAS, and estimates are more precise to the confidence interval.
    Incentivized
    Read full review
    Zoom
    • We've been able to significantly accelerate our quest production, enabling us to give many more youth a voice on our platform, and give the kids who play [...] many more windows into one another's worlds!
    • It's increased our fundraising capacity since grant applications require pulling together insights from funder meetings, advice from previous grantees, outside research, and testimonials from users. ZoomMate helps to synthesize and package it efficiently so we can do more.
    Read full review
    ScreenShots

    ZoomMate Screenshots

    Screenshot of ZoomMate, the AI teammate. ZoomMate analyzes, learns, and acts on conversations to complete work.Screenshot of Search: agentic search and deep researchScreenshot of Workflows are conversational and visual automations that handle multi-step processes across meetings, apps, and systems. You can describe a workflow in natural language ("when someone files a support ticket about pricing, route it to the sales team and post a notification in the deal channel"), use pre-built templates, or build one visually. They run on triggers — events, schedules, or agentic logic — and can be configured with approval checkpoints to keep you in the loop where approvals are needed.Screenshot of Create: AI-first productivity tools